Everything I read on here regarding the staff, hotel and food was spot on.
Managers specials were a nice touch and although basic they were of good quality.
Breakfast were standard fair and a bit like you would expect at a UK express holiday inn.
Rooms were nice and regularly cleaned
Pool area was actually great the days we chose to lounge, there are a few cabanas and you have a cool box in your room so really all you need for a lazy day!
Staff however are the jewel in the crown of this hotel, reception staff helpful and courteous without being too overbearing, kitchen staff (sorry never got names but the lad and young lady in green shirts) were brilliant and do a tremendous job.
Universal Studio is a twenty minute walk and there is a few decent eateries five minutes down Idrive.
If you are only doing universal then don't bother with a hire car however if you are doing Disney then I would suggest a hire car (the hotel do a shuttle) as it makes things easier..
Great holiday and thank you to all the staff
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