We booked this hotel for one night based on the nice pictures the hotel website and our need for a large suite for our family. We were happy with the size and amenities in the suite but that was it. Unfortunately, the pics can't convey how dirty and worn the hotel is.
First, the suite was very dirty. My husband discovered a dirty toilet when he went to use it. It didn't appear to have been cleaned or even flushed completely. There was hair on the floor and mildew in the shower. The floors in both the hall and suite needed vacuuming. The blanket for the sofa bed smelled like it had been used repeatedly without washing. We ordered a crib which was delivered by a security guard who didn't offer to help us put it together and brought no linen for it. We had to use a towel.
The door handles and light switches were greasy. The thermostat in the room was broken.
On the positive side, the breakfast in the morning was very nice. The dining room is also a bit worn but the breakfast staff was very nice and the food was great!
It was a disappointing stay!
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- Also Known As:
- Homewood Suites Orlando-Nearest To Universal Studios Hotel Orlando
- Orlando Universal
- Suites Orlando
- Homewood Orlando
- Homewood Universal Suites
- Orlando Homewood Suites