Stayed here as part of universal package. Room was clean. Beds were comfortable. Service was good, everyone was friendly. Only issue was elevator wasn't working so we had to walk the three flights of stairs. (After being at universal all day that really sucked).
Breakfast was wonderful. Nice selection with healthy choices. I am on a strict diet so this is a big plus for us.
They offer a free shuttle to attractions. This was the only downside. shuttle was packed with standing room only. The first guy was nice and funny, he made up for the cramped bus. Second guy was rude, and we had to wait along time to be picked up and brought back to room. I know it is an outside company that does the service but it was not a good experience.More
- Free Wifi