We stayed in an 'updated' 3 BR in Cypress Pointe (phase 1, aka older 3 story part of the property without elevators). It was adequate. This was actually a 2 BR w/ a 1 BR lock off that was attached. Basic granite counters w/ a lot of pastels for room decoration. Nothing really nice and certainly not anything interesting. Fixtures were generic (white fridge w/ wire shelves, combo oven/glass top range, generic coffee maker). Light switch placement was odd (aka terrible). Master bath lights outside the bathroom and partially behind a door. Power outlet near the bed operated only while the jacuzzi tub is turned on (!?). The unit was spacious albeit the flow/layout was awkward. King bed was fine.
The pool was fun for the kids w/ a large volcano spewing water and 3 short slides (100# wt limit). One night the hot tub was cold (maybe 80?). Another it was moderately warm (?95 or probably less). Another guest told me a couple days earlier it was way too warm. Chlorine was prominent (my light haired daughters had green tinge to their coloration after just a couple days in the water. They swim at home many times a week in a private pool with no hint of hair color change). Nice play toys on astro turf for the kids to play w/ adjacent sand volley ball pit. Pool chaise are adequate, cushions are tired.
Lobby, unimpressive at best. Front desk was polite but not terribly helpful (needed to print 1 page document, but there is no business center and the only printer - so they claimed - was in the gift shop which is closed at times, including all day Tuesday). They told me to go to Kinkos.
'Concierge desk' is Diamond timeshare crew. They are courteous and helpful. Knowledgeable too. FYI - they have Starbucks coffee packets that they may not offer to you unless you ask for some. Also, if you elect to attend a timeshare presentation, you can get a fair amount of cash off your ticket prices for major parks. Furthermore, they will give you $50 at the end of your '90 minute' presentation. Tell them, before you sign up, that you'd do it for 100, they will likely oblige. Presentation took closer to 2h. We actually bought a 'sampler' thing for $2295 that offers 15000 Diamond Points. Seemed like an above average deal. Will see. In this process we did tour a 'phase 2' unit in the Grand Villas side of the development. This unit was much nicer than the 'updated' unit we were staying in. Don't know if the other units over there were identical, although the sales person claimed they were.
In summary, Cypress Pointe was adequate. Grand Villas were much nicer although their pools did not have slides or volcano/play area for kids.
- Official Description (provided by the hotel):
- Cypress Pointe Resort is a timeshare resort managed by Vacation Resorts International. ... more less
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- Also Known As:
- Cypress Pointe Hotel Orlando
- Cypress Pointe Grande Hotel
- Cypress Point Resort
- Cypress Pointe Orlando
- Cypress Pointe Grande Resort
- Cypress Pointe Grand Villas