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“Not a Great Family Experience”

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Ramada Plaza Resort and Suites Orlando International Drive
Ranked #234 of 338 Hotels in Orlando
Bloomington, Minnesota
Level 4 Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Not a Great Family Experience”
Reviewed January 18, 2014

We were greeted warmly upon our very late arrival (after midnight). We have 3 young children and felt comfortable in the 2-bedroom suite with a sofa pullout bed. The free breakfast was delicious with scrambled eggs, sausage, waffles, muffins, cereal and fruit. Only problem was finding a seat. It was very crowded on the Friday and Saturday mornings we were there.

The outdoor pool is really small with no hot tub. Unfortunately, the pool was closed and never re-opened even after we returned from the Holy Land Experience outing that day. Kindly, the front desk staff contacted a nearby hotel and they let us visit their pool and hot tub. That was nice of them!

The only near mishap was when my husband almost slipped and fell in the tub. The grippers in the tub had worn away. The front desk staff said that they couldn't do anything about this. We were just extra careful after that.

The staff were nice. The room and amenities were average. Only 5 minutes from the airport, literally. Rate was great. Would we stay there again? If price was important, then yes.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank PamelaStorySaver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaIdrive, Guest Relations Manager at Ramada Plaza Resort and Suites Orlando International Drive, responded to this review, January 19, 2014
Dear PamelaScrapper,
Thank you very much for taking the time to leave us with your feedback on the Ramada. Our staff here gladly appreciates your kind words as well as your suggestions. As for your complaints, I will be sure to report them to the respective department as soon as possible to be examined immediately. On the behalf of the Ramada, I would like to apologize for the fell your husband experienced! We will be sure this will not occur again. Thank you once again, and we hope you will join us each time you are in the area.
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Limerick, Ireland
Level 3 Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed January 13, 2014

Stayed for ten nights in dec2013.club level suite. Would highly recommend excellent location, staff courteous and very helpful and friendly. Two mins walk to iride stop. Facilities very good. Only fault found - could do with better quality pillows.

Room Tip: Book a club level suite.
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Eleanor W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaIdrive, Guest Relations Manager at Ramada Plaza Resort and Suites Orlando International Drive, responded to this review, January 19, 2014
Dear Eleanor W,
Thank you for taking the time to give our staff here at the Ramada your thoughts on your stay! On behalf of the hotel, I would like to say thank you for choosing the Ramada on I-Drive as your place to get away while in the beautiful city of Orlando! As for your complaints about the pillows, I will speak to the respective department immediately to see what we can do to fix this issue! Thank you once again and we will be more than happy to serve as your home each time you are in the area. We hope to see you soon!
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Manchester, United Kingdom
Level 4 Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed January 13, 2014

We stayed in a club level suite for 14 nights.
The room was lovely with great views over International Drive, very spacious, modern and clean.
Breakfast was fine for us before we went off to the theme parks.
The complimentary transport was reliable, it was a bit of a squeeze but wasn't really a problem.
The guy who worked on the roof top bar was always really friendly and helpful as were the reception staff.
Probably the nicest hotel we've stayed at in Orlando and I wouldn't hesitate to go back there.

  • Stayed June 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank guinness10_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaIdrive, Guest Relations Manager at Ramada Plaza Resort and Suites Orlando International Drive, responded to this review, January 19, 2014
Dear guinness10_11
Thank you for your review on the Ramada! Our staff is very pleased to know you enjoyed your time while staying at this wonderful hotel. Thank you for the lovely five star rating as well! We hope to see you soon and thank you once again!
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Perth, Australia
Level 5 Contributor
59 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed January 11, 2014

Firstly, I should say the actual room itself was well laid out, spacious, clean and quite comfortable but that is where the good stuff ends. The staff were on the most part, lazy and couldn't be bothered. I have never experienced so many people doing so little. From the minute we checked in (took forever) it seemed that we were just a huge inconvenience. There was a huge list of annoying incidences throughout our stay, but the worst was, when in a hotel that was very empty, and we were one of only two rooms occupied on our floor, they appointed a very loud family right next door - there was an adjoining door so you can imagine the noise. After two hours of their noise (after midnight) we knocked on the door to tell them to quieten down - made no difference. When we mentioned it downstairs, and asked why they were right next door when the rest of the floor was empty, we were told that was what the computer allocated and they were sorry. Nothing was done about this. The next day the fire alarm went off at 3am, again, no apologies and on and on it went. On checkout we were charged a daily rate for using the safe (nothing in writing) and $10 for delivery of an envelope - no we didn't actually pay it! Besides all this, there is no where to eat nearby unless you are into fast food. Stay downtown, travel further and enjoy your stay. Do not stay here.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
3 Thank Places2GoLots2See
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Plaza Resort and Suites Orlando International Drive

Property: Ramada Plaza Resort and Suites Orlando International Drive
Address: 6500 International Dr, I-4 Exit 74-A, Orlando, FL 32819-8218
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #234 of 338 Hotels in Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Plaza Resort and Suites Orlando International Drive 3*
Number of rooms: 295
Official Description (provided by the hotel):
Offers: All Rooms are Lakeview offering Double Queen Beds or Kings. Free use of Microwave/Refrigerator. Free Cont'l Breakfast. Free Transfer to Magic Kingdom. Free Wi-Fi. ... more   less 
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Also Known As:
Ramada Inn International Drive Orlando Hotel Orlando
Ramada International Drive Orlando
Ramada Orlando
Ramada Inn Orlando

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