We arrived at the hotel at 10pm with a full-paid confirmed booking through Expedia. The front desk guy was not very helpful nor polite. No smile, no greeting and wore no name tag. We booked a suite and were given a standard room in the old building. We then took all the luggage to the standard room and went back to the front desk sweating. After talking to another front desk staff and an apology from the manager, we finally got the key for a suite. Now when we headed to the wrong way to the old building again, the guy didn't stop us. So we went through another sweating exercise to find the right way.
The point is if we are not smart enough to know exactly what we paid for, we might live in a standard room at the price of a suite. Kind of like a fraud.
The room is nice but the quilt is not. In a normal hotel, usually there is a bed cover and a quilt underneath. In this one, there is only one bedcover-ish quilt which is not comfortable.
Two days later we noticed a leak in the bathroom causing the carpet in the living room to be soaking wet. Bad luck or tricked? A request to change room was promptly accepted. A big credit to the helpful front desk agent Stephanie.
Breakfast is just average.
Full parking caused everyone to drive around furiously. Should post a sign to advise guest to use parking space in the shopping mall.
The hotel reservation website does not work. It displayed room and rate and status as available but when I tried to book it returned room unavailable. Had to go to other website for booking.
- Official Description (provided by the hotel):
- Offers: All Rooms are Lakeview offering Double Queen Beds or Kings. Free use of Microwave/Refrigerator. Free Cont'l Breakfast. Free Transfer to Magic Kingdom. Free Wi-Fi. ... more less
- Reservation Options:
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- Also Known As:
- Ramada Inn International Drive Orlando Hotel Orlando
- Ramada International Drive Orlando
- Ramada Orlando
- Ramada Inn Orlando