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“New renovations are great, less than stellar service destroys all the good done”

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Ramada Plaza Resort and Suites Orlando International Drive
Ranked #234 of 339 Hotels in Orlando
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2,993 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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FEDERAL WAY
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 14, 2012

We arrived after spending 3 nights at the Ramada-Floriday City where we had a better breakfast and quieter room for less money.
Treated differently because we had a "standard" room. I understand having to put up with extra noise because of the remodel(should have been informed of that at the time of reservation) but should not have had to kive with little bugs in the bathroom. Very insulting to not have a little nore food at breakfst. There were two waffle irons the 1st day - apparently one was taken out and given to the "deluxe" room patrons for their breakfast and the 2nd one broke. Though the front desk people were friendly and helpful thay were not well informed about a new bus service that the hotel offers to Universal studios. We paid twice for a $10.00 taxi only to find out that there is a free bus service if you call the correct metro number. I will shop for another hotel in the area next time.

  • Stayed November 2012, traveled with family
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Review collected in partnership with Ramada

Helpful?
Thank Maureen U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaIdrive, Guest Relations Manager at Ramada Plaza Resort and Suites Orlando International Drive, responded to this review, December 7, 2012
Dear Ramada traveler,

Thanks for taking time out of your busy schedule to let us know about your recent experience at our hotel. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Our mission is to provide GREAT customer service. Our staff is usually professional, helpful and are aware that our guests needs are top priority. It is very disappointing to hear that you encountered less than acceptable service. Poor customer service is not tolerated, when we know who the staff member is, the situation is addressed immediately by Management.

Happy Holidays and we look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
HAMPTON
1 review
Reviewed November 5, 2012

Comfortable environment, bedroom furniture could have been a bit more updated. Great staff. Genuinely friendly. Great stay.

  • Stayed October 2012, traveled as a couple
    • Value
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Review collected in partnership with Ramada

Helpful?
Thank SHERELLE S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaIdrive, Guest Relations Manager at Ramada Plaza Resort and Suites Orlando International Drive, responded to this review, December 8, 2012
Dear SHERELLE S,

Thanks for taking time to provide your feedback. We greatly appreciate your feedback and certainly thank you for the 4 star ratings. Our mission is to provide GREAT customer service. Our staff is usually professional, helpful and are aware that our guests needs are top priority.

Happy Holidays and we look forward to see you again soon.

Highest Regards,
Ramada Plaza Resort & Suites International Drive
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stuart
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 3, 2012

I stayed here on business five times in the last in the last two months. The suites are recently renovated with a great view. The staff is wonderful, the roof top is beautful. Next time I am in Orlando for business or pleasure this is where I will be staying.

  • Stayed October 2012, traveled on business
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Helpful?
Thank Christopher R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TAMPA
1 review
Reviewed October 31, 2012

My husband and I really enjoyed our stay, we didn't expect to recieve the excellent service we did, we will be back soon. Excellent!

  • Stayed October 2012, traveled as a couple
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Review collected in partnership with Ramada

Helpful?
Thank Chaeri L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palma de Mallorca, Spain
Level 6 Contributor
112 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed October 26, 2012

I visit Orlando regularly on business, and prefer the Ramdad for a longer stay. Rooms are a little basic, but large (they're suites) Roof top bar is great, and a small pool - and jacuzzi! - too.Very helpful staff, and right in the middle of iDrive - so plenty of places for dinner & entertainment.

Room Tip: You'll need a car to get around!
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  • Stayed September 2012, traveled with friends
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Helpful?
Thank Stephen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
Level 4 Contributor
45 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 20, 2012

Me and my friend stayed here and the price was super cheap for a nice, CLEAN room. that's all folks. Don't expect too much in terms of service or breakfast or anything else- but a good room for cheap. I think the point has been made. I enjoyed my time but my expectations were really low.

  • Stayed September 2012, traveled with friends
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Helpful?
Thank Tanya H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Plaza Resort and Suites Orlando International Drive

Property: Ramada Plaza Resort and Suites Orlando International Drive
Address: 6500 International Dr, I-4 Exit 74-A, Orlando, FL 32819-8218
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #234 of 339 Hotels in Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Plaza Resort and Suites Orlando International Drive 3*
Number of rooms: 295
Official Description (provided by the hotel):
Offers: All Rooms are Lakeview offering Double Queen Beds or Kings. Free use of Microwave/Refrigerator. Free Cont'l Breakfast. Free Transfer to Magic Kingdom. Free Wi-Fi. ... more   less 
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Also Known As:
Ramada Inn International Drive Orlando Hotel Orlando
Ramada International Drive Orlando
Ramada Orlando
Ramada Inn Orlando

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