I spent one week in May 2014 at the RItz Carlton Grand Lakes Hotel. The first room we were shown smelled like diapers. Fortunately we were quickly moved to a very nice room on the club floor overlooking the large pool. It was clean, quiet and well located. The rooms are nice but this hotel is more Marriott than Ritz.
This hotel has very nice grounds and the golf course looked beautiful. My husband did their eco tour which was guided by a naturalist and he enjoyed it very much. the naturalist was knowledgable and the tour was excellent. Right behind the hotel real Floridian nature abounds. You can really see a lot.
The spa is quite good. The spa pool is quiet and excellent for swimming laps. The spa restaurant serves excellent food if you want to have a healthy meal. The services and products are also excellent. The two Carita facials and the Signature massage were fabulous. Unfortunately, the women's locker room showers were filthy. There were used razors left behind as well as used toiletries in the shower stalls. They need to be cleaned better between guests. I complained about it but it wasn't corrected.
If you want a nice hotel in Orlando, the Ritz will do. Please remember though, if you are expecting a true luxury five star experience, you might be disappointed.
The concierge was very good. They efficiently booked meals and sports for us.
- Official Description (provided by the hotel):
- This 500-acre nature inspired luxury resort is located 10 miles from Walt Disney World; 10 miles from Airport and 7 miles from Universal Orlando. Guests can enjoy on-site eco-tours, kayaking, fishing, tennis courts, championship golf course, award-winning spa with adult-only pool and dining by James Beard award-winning chefs. ... more less
- Reservation Options:
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- Also Known As:
- Ritz-Carlton Orlando Grande Lakes Hotel Orlando
- Ritz Orlando