No doubt, a huge and beautiful complex. Excellent food and the hotel is spotless. I was really disappointed about security. When I arrived, I immediately went to my beautiful room and dropped off my luggage and went to explore. A co-worker was in a room nearby and phoned me to alert me that a hotel employee was knocking on my door and entered. I phoned the front desk and no one knew anything about it. An hour or so later, another co-worker called me to say that my room door was propped open. My co-worker closed the door and notified me. I phoned the front desk and again and still no one knew anything. After going down to the front desk, I was told that there was a "security issue" and that they needed to move me to a new room...strange... Very poor attention to the security of my belongings.
The spa is a great retreat but I felt that it was overrated by some of the reviewers here. I have been to better spas for far less money. In the dressing room/bathroom area I slipped slightly (no damage) on the tile floor in the 'slip proof" shoes they provided so I reported the slippery floor so no one would fall. When I arrived back from my treatments, I was chatting with a woman who had actually slipped on the same spot. I think my report was ignored. They have "happy hour" prices but be aware that if you choose their pricey packages, the discount does not apply. The check out lady was borderline rude when she was explaining this to me. Very curt.
Overall a good visit and the whole resort makes up for the problems I had, but are definitely worth noting.
- Official Description (provided by the hotel):
- This 500-acre nature inspired luxury resort is located 10 miles from Walt Disney World; 10 miles from Airport and 7 miles from Universal Orlando. Guests can enjoy on-site eco-tours, kayaking, fishing, tennis courts, championship golf course, award-winning spa with adult-only pool and dining by James Beard award-winning chefs. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Marriott, Orbitz, Hotwire, Priceline, Hotels.com, Travelocity, TripOnline SA, Jetsetter, getaroom.com and HotelQuickly so you can book your The Ritz-Carlton Orlando, Grande Lakes reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Ritz-Carlton Orlando Grande Lakes Hotel Orlando
- Ritz Orlando