I just wanted to take a moment to commend the Ritz-Carlton Orlando Grande Lakes delivering one of the best hotel stays that my wife and I have ever experienced. We are frequent travelers and have a great appreciation for luxurious accommodations and outstanding service. We checked in on Wednesday, November 21st, and the front desk staff could not have done a better job. We were offered drinks, cookies and my two-year old girl was showered with gifts. That evening we dined at the Vineyard Grill and again, the service was top-notch. We had a great meal and was impressed by how kid-friendly the restaurant was even late at night. The next day I requested the impossible from their concierge and he delivered! With just two hours notice, he secured a character breakfast reservation for us at Chef Mickeys. Later that afternoon my daughter had a blast at the playground area and splash pool. We then headed over to Ritz Kids for the Fish Feeding and Lady Bug Release which absolutely thrilled our little girl. That evening we ordered room service, which arrived promptly and far exceeded our expectations. We enjoyed the Vineyard Grill breakfast buffet on two occasions and both times the food and service was exceptional. During our last day, we attended the Gingerbread School and had the greatest time.
Not only does the staff go out of their way to deliver a great experience, but they do it with authenticity.
Having recently moved to South Florida, my wife and I had been scouring the state for the perfect family getaway destination. Needless to say… we found it and we can't wait to go back!
- Official Description (provided by the hotel):
- This 500-acre nature inspired luxury resort is located 10 miles from Walt Disney World; 10 miles from Airport and 7 miles from Universal Orlando. Guests can enjoy on-site eco-tours, kayaking, fishing, tennis courts, championship golf course, award-winning spa with adult-only pool and dining by James Beard award-winning chefs. ... more less
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- Also Known As:
- Ritz-Carlton Orlando Grande Lakes Hotel Orlando
- Ritz Orlando