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“Not so clean, wont stay again.”

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Howard Johnson Inn Airport Florida Mall
Ranked #240 of 337 Hotels in Orlando
San Francisco, California
Level Contributor
206 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
“Not so clean, wont stay again.”
Reviewed January 14, 2014

The room was not in a great shape. Ants crawling in the bathroom sink. Bed was clean and comfortable but other than that, nothing to write home about. Not too close to the airport. Easy access to 518 though. Breakfast is simple but included in the stay.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shreyk21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AjalManagement, Manager at Howard Johnson Inn Airport Florida Mall, responded to this review, January 20, 2014
The room was not in a great shape. Ants crawling in the bathroom sink. Bed was clean and comfortable but other than that, nothing to write home about. Not too close to the airport. Easy access to 518 though. Breakfast is simple but included in the stay.

Thank you for responding on TripAdvisor. Sorry to hear your stay was less than pleasurable. We strive to make sure our guest have a great visit while away from home. We have corrected the problems that you endured during your visit. We have taken the extra measures to make sure that our guest will not have an unpleasant visit. Please allow us to prove to you that we have taken your concerns seriously and this definitely will not occur again. Thanks again for your visit to our property.


Sincerely,

Leslie Valentine
Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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san paulo
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 7, 2014 via mobile

I come to Orlando from my country and this place was great. Everyone was a great help. Homer was very friendly and Jessica who did our check out is very friendly. She had a great smile and helped me a lot and let me print my boarding passes for my flight. Had a great time and will be back.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank edepaulo2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AjalManagement, Front Office Manager at Howard Johnson Inn Airport Florida Mall, responded to this review, January 20, 2014
Thank you for your kind response on TripAdvisor. It's always great to hear when we have made an positive impression on a guest stay. I will make sure that all staff is aware the nice remarks you made about them and the property online. This is a great motivated for the employee to continue to do their best by making sure our guest have pleasurable stay. We hope to see you again real soon.




Thank you

Leslie Valentine
Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Georgetown
1 review
Reviewed December 3, 2013

If the room cost $35 then it was fine. For $75, very sub par. Cigarette burns in blanket, missing other blanket. Smoke free room but smelled of smoke. Spackeled holes on wall, non painted. Road niice was incredible and heater/ac was very loud.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson

Helpful?
Thank Noel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AjalManagement, General Manager at Howard Johnson Inn Airport Florida Mall, responded to this review, December 19, 2013
Thank you so much for your review. I appreciate your feedback and I certainly can understand how you would feel. Please accept our sincere apologies for this situation, I have personally addressed these issues with our room leader and will continue to do so to ensure that this is not repeated.

Thank you again for sharing your experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Orlando hotels

Orlando, Florida, United States
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 15, 2013

Recommended by a friend, hotel I usually stay at was booked.

Cons: There's occasional Riff-Raff, got woke up one night, someone was parked outside my door playing hood music extremely loudly.
The location is difficult to access from north Orlando in the evening.
Towels are thin and housekeeping only cleans the room every 10 days or so.
No good tv channels.
Continental breakfast is not very continental, just some bagels and watered down juice.

Pros: Rooms are exceptionally nice and well crafted, they had to spend alot to make the interior this nice.
Bathroom is very modern.
Extremely hot shower water.
32" tv
Average furniture.
Close to Florida Mall. Airport, expressway.

Dont reckon they can do anything about the property being on orange blossom trail, but the room is very comfortable.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Taylor J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AjalManagement, General Manager at Howard Johnson Inn Airport Florida Mall, responded to this review, November 25, 2013
We couldn't be more disappointed by your comments at the Howard Johnson. Please accept our apologies if any outside noise caused any inconvenience during your recent visit. What you described does not reflect the top-notch experience we strive to deliver to our guests and we regret that any sounds caused such a disruption. We are glad that you enjoyed our recent renovations to our rooms. Providing excellent care for all of our guests is of utmost importance to us and we hope that you will reconsider another visit so that we may show this to you. Thank you for your feedback.
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Additional Information about Howard Johnson Inn Airport Florida Mall

Property: Howard Johnson Inn Airport Florida Mall
Address: 9393 S Orange Blossom Trl, Orlando, FL 32837-8301
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #240 of 337 Hotels in Orlando
Price Range (Based on Average Rates): $
Hotel Class:2 star — Howard Johnson Inn Airport Florida Mall 2*
Number of rooms: 48
Official Description (provided by the hotel):
Near to Major Orlando Attractions and Florida MallStay at the recently renovated rooms at Howard Johnson Inn Airport Florida Mall hotel, near Orlando International Airport, and get more out of your next trip to the Sunshine State. Situated right outside the Florida Mall, our Orlando, Florida hotel is near Disney World, Orange County Convention Center, Universal Studios and SeaWorld.In the morning, prepare for your busy day with free Rise & Dine continental breakfast. Each room in our hotel features free Wi-Fi Internet access, a microwave and refrigerator. Guest laundry facilities are available, and kids 17 and under stay free with an adult. ... more   less 
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Also Known As:
Howard Johnson Inn Orlando International Airport Hotel Orlando
Howard Johnson Orlando
Orlando Howard Johnson

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