Stayed for 5 nights. The service was absolutely first rate. Every single person, from housekeeping to managers was courteous and willing to help. Standout was the manager Robert Allan. We had a small issue with the Orlando shuttle and he took care of it, speaking to Universal, organizing a taxi and then checking to make sure we were happy! He worked hard during breakfast and kickback, clearing tables and changing bin liners!
Hotel was spacious, beds comfortable, breakfast delicious, and the service received was unparalleled. Highly recommend to all!
- Official Description (provided by the hotel):
- Drury Inn & Suites Orlando offers a free, scheduled shuttle to Universal Studios Florida™ and Universal’s Islands of Adventure™ - and you can visit the Attraction Ticket desk at the hotel for boarding passes and to purchase tickets! Our hotel near International Drive offers plenty of free extras like free hot breakfast and free hot food and cold beverages at our evening 5:30 Kickback®. ... more less
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