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Crowne Plaza Orlando - Universal Blvd
Ranked #157 of 341 Hotels in Orlando
Reviewed September 23, 2013

Everyone was so helpful and polite. I especially was impressed by Nate and Andy. What wonderful service we received by these 2 outstanding young men! They were patient and considerate with the huge crowd of women who invaded the hotel and needed constant help and shuttles. I wish them the very best in life, they are going places!!!

Room Tip: Get the biggest bed possible so you can roll around! They are delicious!!!
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  • Stayed: September 2013, traveled with friends
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1  Thank jerrilynnlmt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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786 - 792 of 2,263 reviews

Reviewed September 22, 2013

stayed here for 2 weeks, everything fabulous, room great,location great, all the staff very friendly and helpful. We had an upgraded room on the 15th floor, and use of the concierge lounge,which was great. We had no problems with parking even at busy times. would recommend this hotel to anyone wanting a very comfortable, clean room, in an excellent location If i had one slight grunble it would be the air con unit, it was very loud, but as i had read other reviews this was expected,

Room Tip: can only say, i would imagine all the rooms are as good as ours
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  • Stayed: September 2013, traveled as a couple
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1  Thank ANNE131056
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janaki S, Manager at Crowne Plaza Orlando - Universal Blvd, responded to this reviewResponded October 8, 2013

Thank you for taking the time to post a review. We are glad that you enjoyed the room, location, and found our staff to be friendly. We look forward to welcoming you back soon!

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Reviewed September 22, 2013

Once again, I cannot fault the Crown Plaza for great service , fantastic facilities and a most relaxing atomsphere. All the staff do work hard to provide the above and the location is just right to explore the general Orlando area.
Our room was very clean and tidy with amazing views over a number of major theme parks as well as International Dive.
It would be very difficult to pick another hotel in the area simply because we know we will recieve top service from all who contribute to the Crown Plaza experience. We do enjoy everything that Orlando has to offer and we will be coming back to the Crown Plaza.

Room Tip: Ask for a room over looking the pool.
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  • Stayed: September 2013, traveled as a couple
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1  Thank BigMac958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 21, 2013

I booked this hotel of hotwire for a great rate for 2 nights between 9/20/13-9/22/13 I read a few reviews on this some good and some not so great. This hotel has been Great for my stay super close to all attractions and great eats. plus the provide a free shuttle service. i noticed some ppl talking about 9 dollar parking fee? thats incorrect informations. It is free to park and the 9 dollars is for valet services. i can't really say any thing about the food here since i never ate it. but the prices are average to what you find anywhere else. The room was awesome very clean super comfortable bed and i requested to be on a higher floor for the scenery and they gave me what i requested for. +1 on that! stayed on the 11th floor and mini fridge too. every one here was/is very welcoming. I would definitely stay here again next time i come out to Orlando! which is soon.

only cons i had about the hotel was the 3 dollar coffee its not the best. but cant really complain when its morning and you dont really want to drive no where (such as starbucks)

Room Tip: book this hotel! you wont regret it, dont always trust other reviews. some people expect some much f...
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  • Stayed: September 2013, traveled as a couple
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1  Thank Manuel_T23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 20, 2013

We stayed here in August 2013. It was a really. Nice hotel and quite modern compared to others in the immediate area. Doug the concierge was really helpful with all our requests! He even booked our cabanas the the water parks for us! Mat in the bar was great fun, recommending drinks and chatting away with us! One of the couples with us, upgraded to a suite, and my only negative in this review will be to say the suite was definitely not worth the €700 extra! It wasn't that much bigger than our room and the only real extra they had was a couch and a fridge! Our brochure said there was free parking here but on checking we were advised that it would be $9 per day. This was rectified after contacting our holiday rep tho!

Stayed: August 2013, traveled as a couple
2  Thank Dublin_IrelandKerrie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2013

The standard rooms were well below standard.Some of the executive rooms were acceptable as standard-disabled facilities available but given when not required-can be offensive to people.from outside the hotel was revamped but rooms were old and bathrooms awful. Staff friendly and accommodating.

  • Stayed: September 2013
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1  Thank aishahp7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janaki S, Manager at Crowne Plaza Orlando - Universal Blvd, responded to this reviewResponded September 25, 2013

Thank you for your feedback. We are glad that you found our staff friendly and accommodating. There are plans in the very near future to renovate all guest rooms and we hope that you give us another chance when you return to Orlando.

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Reviewed September 16, 2013

Stayed here in mid September. Not a horrible hotel, we got it from Hotwire for a pretty good price and we only stayed one night. The hotel grounds are fairly well kept but is very outdated. I walk in there thinking that the ten year old me would have loved it 20 years ago. The front desk and restraunt staff were good but not the best, they did let us checkin around 1pm. Our room appeared to be clean but noticed that our baby who had been crawling around the room on the carpet, that her knees were visibly dirty. The refrigerator and two lamps were unplugged and the TV remote didn't work. We didn't make it to the pool, fitness center or game room. I would stay here again for the prices on Hotwire but wouldn't pay full price.

  • Stayed: September 2013, traveled on business
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Thank oshamrock23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janaki S, Manager at Crowne Plaza Orlando - Universal Blvd, responded to this reviewResponded September 18, 2013

Thank you for your feedback. There are plans in the very near future to renovate all guest rooms. We hope that you stay with us on a return trip to Orlando and are able to take advantage of all of our amenities, including our outdoor pool and tiki bar.

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Additional Information about Crowne Plaza Orlando - Universal Blvd

Address: 7800 Universal Blvd, Orlando, FL 32819-8950
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#49 Luxury Hotel in Orlando
#72 Business Hotel in Orlando
#96 Romantic Hotel in Orlando
#123 Family Hotel in Orlando
Price Range: $117 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Orlando - Universal Blvd 4*
Number of rooms: 400
Official Description (provided by the hotel):
When visiting the adventure capital of the world, enjoy the award winning service and experience of Crowne Plaza Orlando Universal. Recently voted the top hotel in guest satisfaction among all Crowne Plaza Hotels & Resorts, this Orlando, hotel is where relaxation meets adventure! The perfect blend of modern luxury and impeccable service with a premier setting soaring 15 stories over world renowned International Drive and offering views of popular local attractions and their fireworks or seasonal light shows. A masterpiece that blends Park Avenue elegance with the chic deco of South Beach. The hotel features complimentary scheduled shuttle service to the Universal Orlando Resort including Islands of Adventure, City Walk and Universal Studios, the Worlds of Discovery theme parks including Sea World of Orlando and water pakr, Aquatica, the Walt Disney World theme parks and Wet n Wild. The hotel is also a stop on the I Ride Trolley, serving Universal Boulevard and the International Drive areas for just dollars a day. ... more   less 
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Also Known As:
Crowne Plaza Orlando Universal Hotel Orlando
Orlando Crowne Plaza
Crown Plaza Orlando
Crowne Plaza Universal Orlando

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