As stated in my review as of April 2010 this hotel is a super hotel with a super location, and we and our frinds are always staying at this hotel.
The staff is great, helpful and always willing to do the extra little thing to accomodate the guests.
For example Shenandra: Get this lady a raise - a big one! When a gentleman had a stroke in the breakfas area, she responded fast and with a calmness that calmed the situation and helped the gentleman. Fantastic and Comfort Suites should award her for this fantastic help.
And also Nancy in the breakfast area - great work every day - always with a smile.
If I have to mention some minor flaws (they're not that big - but never the less) it should be:
The music played by the pool - pheww it's fusion jazz that annoys more than anything. Why not put on some kind of radiostation with parts music, talk, news etc ?
The breakfast area is quite small and we have gotten used to this, but especially in the week end/summer it can get crowded.
There's only one toaster = long lines ! Please add another toaster.
And finally: The knives in the breakfast area. If you leave the butter and creamcheese in the fridge ( which you should ) then please get some more usable knives ! It's impossible to spread the butter/cheese as the knives are close to unusable
(I said it was minor flaws ).
But we'll book this hotel again - count on it.
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- Also Known As:
- Comfort Suites Universal Studio Area Hotel Orlando
- Comfort Suites Orlando
- Orlando Comfort Suites