I should have listened to the reviews. First off, the outside of this resort is cute. Really, really cute. But that’s it. If you want to sleep,this is not the resort for you. Toilets flushing, screaming kids and doors slamming. I have been to Disney more then 15 visits. Sometimes when we go we are not wanting to spend a lot therefore we skimp on the room. Big mistake, HUGE! The savings of 500.00 was not worth it. Yes, if there were no small children to consider my opinion would be different. If you have little ones that need to nap during the day or sleep at night, choose Port Orleans or Coronado. Slightly more money but well worth it. Sadly we contacted customer service and was treated like they didn’t care. Never had that happen at a Disney resort. Even had an altercation with security at 3 pm when they knocked very loudly on the door trying to come in for a “10 sec required inspection” kids were trying to nap. I actually had to call and complain asking them to let me know when they needed in the room. We had asked not to have our room cleaned or anyone into it without letting us know because we taking every
Opportunity we could to let the kids sleep. They were not very accommodating. We were in the Little Mermaid room. Like the other reviews stated, the mattress was rough and it is further away from drinks, food and buses. But honestly, we didn’t mind the walking as much as the noise. Believe me, I have kids, I have grandkids. They make noise. Disney Is not a quiet place. We know that, we understand that but this. WOW. not good. Thankfully the days in the park are magical and you forget about your room accommodations until night time. Of course you are leaving the room grumpy because of your painful night. But again, the second you are in the park you forget all about it.