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“disappointing” 2 of 5 bubbles
Review of Marriott's Harbour Lake

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Marriott's Harbour Lake
Ranked #15 of 335 Hotels in Orlando
Certificate of Excellence
pasadena,ca
Level Contributor
122 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“disappointing”
2 of 5 bubbles Reviewed August 13, 2008

This is a big step down from other Marriott vacation club properties, so beware. It is good for kids, close to Sea World, and has pretty good activities on site. Unfortunately it is filthy (they do not clean carpets) and in need of renovations (2009). You should pay for housekeeping, though they don't do much. If I were to do it over, I would just stay across the street at one of the better Marriotts and get a week pass for sea world/ aquatica. Management was supportive, but they don't seem to have much budget for service and upkeep.

  • Liked — location, activities
  • Disliked — room quality
  • Stayed August 2008, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
6 Thank lcf-guy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,699 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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New Jersey
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed August 5, 2008

We stayed at the Horizons during our recent trip to Disney. We stayed in a 2br, 2 bath with 4 adults and a 2 year old. The unit was plenty big for the 5 of us. With a 2 year old, having a kitchen, washer and dryer is priceless. My 2 year old ABSOLUTELY loved the slides on the pirate ship and the pool in general. She keeps asking when we are going back to our "Disney house." The proximity to all the Disney parks and SeaWorld is ideal. We spent some days at the pool and then headed over to the parks in the late afternoon/evening. Being pregnant, this gave me a nice break from all the walking while feeling like I was at a resort, sitting by the pool. I would recommend this timeshare to everyone but especially to families with young children!!

  • Liked — The location
  • Disliked — Limited Housekeeping Services included
  • Stayed May 2008, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank zanne1175
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
staten island ny
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed August 4, 2008

I just got back from my Family trip 7 adults and 2 kids. Everybody had an Great time. Let me start by saying the resort is beautiful, clean, and theres alot to do. They have daily activities for everyone. Make sure you buy the pirate ice cream cup for $10.00 Free refills everyday between 2&3 pm. The staff were extremly freindly and always made sure we had everything we needed in our room. We were lucky to have stayed in one of the newer buildings, 28. we all just wish we spent more time in the resort then going to the parks. Im 31 and had more fun at the resort then at the parks, mgm, magic kingdom, and seaworld. theres a great water slide a water play area with 2 buckets that drops alot of water. and the pirate ship with 2 more water slides. there are like 3 hottubs and a shaded kids pool if you dont want to be in the sun. the miniture golf course is very nice and was alot of fun. I would really recommend this resort to anyone especially families. Next I will stay 2 weeks as 1 week was just not enough time. The only downfall only 1 place to eat a bar/grill where they only make a few things like burgers etc. but make all the drinks you want. it is in a great 10 min. from universal and also disney and litarally around the corner from seaworld. and and 5 min. from alot of shopping and restaurants. i sent 3 pics check them out with the rest of the pics.

  • Liked — pools etc.
  • Disliked — lack of restaurants
  • Stayed July 2008, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank sanmanreg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lompoc, California
Level Contributor
124 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
5 of 5 bubbles Reviewed July 8, 2008

This was the highlight of our big Georgia, Florida vacation. Everything about this place is great. I have three teens and a four year old. The Disney Hotels don't cater to families larger than 4 people, this place filled our need perfectly. The teens loved the big slide pool and my four year old told me she didn't want to ever go home after playing on the pirate ship. The pool bar kept Mom and Dad very relaxed and happy. All employees were extremely friendly and went out of their way to keep us happy. The room was large and very clean. The in-room washer and dryers came in handy. Everyone had their own plasma TV's! The view of the lake from the balcony was beautiful and it's screened so the bugs can't get to you while outside watching the lightning storms. If you are a family of 5+ and looking for a place to stay close to the amusement parks in Orlando, this is the place for you! They get a perfect score for a perfect stay!

  • Stayed June 2008
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
8 Thank ----Meat-a-balls----
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pembroke Pines, Florida
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed July 7, 2008

Well, first let me say we never used the pools or other amenities because we were only there for the July 4 wknd and spent most of our time at Disney.
But, I totally loved having a two bedroom, two bath villa with full kitchen and all flatware, cookware, and tableware for 8 at my disposal. And a combo washer/dryer, even if I never used it.
I actually got a great deal due to my Marriott membership (one night free with purchase of two nights) and the total price was less than two nights at Disney Animal Kingdom standard room (which I've also reviewed).

Positives:
- Lots of room
- Very clean and nice decor
- Up-to-date appliances (stove is newer than mine at home)
- Great view (Villa # 1243)
- Great A/C (My husband is always stuffy at Disney, but no trouble here and it kept 70-75F easily)
- Literally seconds from I4 exit (great for getting to Disney).
- One block from SeaWorld (almost walkable but not with toddlers)

Negatives:
- No real serious ones
- Our rooms were limited with outdoor light (small windows) so needed electric light even during the day in the bedrooms).

Recommendations for travelers:
- Shop at nearby Publix (2 blocks East on Central Florida Parkway) and have breakfast or snacks in house
- If you're going to be on property for a while, they have lots of kiddie activities and the waterplay areas looked great.
- Don't travel on Central Florida Parkway after 8:30 am or late afternoon. SeaWorld traffic is ridiculous. Shortcut that may help is to take a right on SeaWorld Drive from Westwood and then you have the right-of way to turn right on CFP.
- If you get a room/villa with a balcony facing north, you have a great view of the SeaWorld and Universal Studios fireworks at 9pm nightly. Our balcony faced South, so we stood in front of our door on the fourth floor of bldg 12.

Recommendations for Hotel:
- Do housekeeping earlier in the day. The two days we were there they came at 5:30pm.
- Elevators seem slow and are very hot. The corridors aren't that visually appealing either but that may be a factor of them being outdoors.

Overall, our 3yo son loved it, as did my inlaws. As for the distance, I've stayed on Disney and driven almost as long to get to the park so offsite is fine for me.

  • Liked — Space, comfortable beds, views
  • Disliked — Nothing really. Plan to return.
  • Stayed July 2008, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
6 Thank CanJam94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 bubbles Reviewed July 6, 2008

My wife and 2 year old just returned from a week at the Horizons and had a pretty good stay. Let me state right from the start that we stayed in a studio and we have recently stayed at the Ko Olina Beach Club on Oahu and the Surf Club in Aruba - both are very nice. So we had those two resorts to compare to, which isn't fair for the Horizons, especially when staying in the studio. I looked at a 2 bedroom unit and it's definitely smaller and not as nice as the Ko Olina (or the Grande Vista, where my in-laws were staying on this same trip). Anyway, the Horizons is definitely aimed at families who are not looking for a luxurious resort experience. Decor was nice but not over the top - to compare, Ko Olina had granite counter tops in the kitchen and both baths! The pools were great. The bigger version with the pirate ship had an area bigger than most resort's entire pool where my 2 year old could walk around easily. Lots of slides and spouts to play with. There is also a kiddy pool. The location was great for Sea World and just off the freeway for about a 8-10 mile journey to WDW. It was nice to have the exit right off of the freeway. As an aside, I noticed some people talk about freeway noise in other posts. We stayed in building 29 which was a bit further away from the road, but not much. I never heard the freeway. There was construction and we did receive 3 calls at around 9.20am regarding various sales pitches. We were gone by then anyway, so it didn't bother us at all. My in-laws told us that the pools were very busy at Grande Vista, and found it difficult to get a chair one day. We only spent about 3 part days at the pool, but never had any difficulty getting a spot. The negative to the resort is probably the food/restaurants or lack thereof. I only found one restaurant, near the pirate ship/bigger pool. It was more like a casual take out from the bar type place, and was fine. I would've like more choices. But there are plenty of restaurants within easy driving distance, so it's really not a big deal. I would highly recommend NOT staying in a studio!! Especially if you're used to the one bedroom type place. We had the lockout portion to "use up" as I like to say, and felt like this room was jammed in a corner. I won't do that again!! I really felt like I was slummin' it! :) It was better than a regular hotel room, though, in that we had a toaster :) Lastly, I was expecting laundry as other studios at mariott properties have had it, and this one did not.

  • Liked — The pools were great for young kids.
  • Disliked — Don't stay in a studio! It's way to small and dark.
  • Stayed July 2008, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank sithdent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blue Bell, Pennsylvania
Level Contributor
141 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
5 of 5 bubbles Reviewed July 5, 2008

If you are looking for a place to stay with your family, this is the only place to look.

My wife and I took our 11 and 9 year olds to this Marriott. It is fantastic.

We've stayed in many places and this is the first place where we have really only positive things to say. Here's an overview of what we liked about the place.

The location is right next to SeaWorld. Out of the front door, we could see the fireworks a little after 10pm. We were in building 12 and had a clear view of it. From our back patio, we could see the Disney fireworks.

The 2 swimming pools there are great. One has a pirate ship and the other is almost like a water park. It has a 16 foot high slide and a play area with 2 dunking water tanks that drops hundreds of gallons of water on you.
The rooms are well kept and very clean. The room has a screened in back patio. There are plenty of BBQ places, a miniature putt-putt course, arcade and a snack bar.

Here's an overview of what we did:

We went to the Kennedy Space Center and took the tour there. It's a great place to show the kids how our space program evolved over the years.

We went to Universal Studios for 2 days -- Universal and Island Adventure. I preferred Island Adventure because I thought the rides were more fun. However, the Simpsons ride in Universal is excellent. The simulation of that ride makes you feel like you are actually free falling and riding on a rollercoaster -- well worth the visit and the wait in line. If you are going this summer, go online and get the 2 park 7 day pass for $89. It's a great deal.

We also went to the Animal Kingdom. The safari ride is very good and worth the price of admission. Just make sure you get there early so you can take that tour. That is when you can see the most amount of active animals in the safari.

We went to Siesta Key, south of Tampa and about 1 hour 40 minutes from the hotel. However, if you want to visit the best sandy beach in Florida, this is the place to go. The sand is ultra fine and the water is warm -- 80 degrees. The crowds are minimal, parking is easy and they have a snack shack there with all the beach food you would want.

Overall, this was a fantastic family vacation. The hotel and location is excellent. I would HIGHLY recommend this hotel and fully understand why this is one of the top rated hotels in the Orlando area. My kids told me already they want to come back.

  • Liked — Everything
  • Stayed June 2008, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
8 Thank sapamire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marriott's Harbour Lake

Property: Marriott's Harbour Lake
Address: 7102 Grand Horizons Boulevard, Orlando, FL 32821-7378
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Orlando
#125 Romantic Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Marriott's Harbour Lake 3*
Number of rooms: 900
Reservation Options:
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Also Known As:
Marriott`s Harbour Lake Hotel Orlando
Marriott Vacation Club Orlando
Marriotts Hotel Harbour Lake
Marriott Orlando
Orlando Marriott
Horizons Marriott Vacation Club Orlando
Horizons Marriott Orlando

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