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“Another fabulous Marriott villa” 5 of 5 bubbles
Review of Marriott's Harbour Lake

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Marriott's Harbour Lake
Ranked #15 of 335 Hotels in Orlando
Certificate of Excellence
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Another fabulous Marriott villa”
5 of 5 bubbles Reviewed October 28, 2013

We are vacation club owners and came to Orlando to visit Disney World. In the past we have stayed on site at Disney but this year decided to stay here. We loved it!!! It's a fantastic property, and has tons for kids to do! The location is great, the staff is very friendly! The beds were uncomfortable but outside of that the villa was wonderful. We will definitely be back!!

  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Mommyintheburbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,699 reviews from our community

Traveler rating
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    422
    106
    27
    19
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35
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (340)
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English first
Tulsa,Ok
Level Contributor
86 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed October 26, 2013 via mobile

2 years ago we stayed at at animal kingdom resort. One room with little space. This place is a game changer! Awesome for families. For younger children the swimming areas are incredible. For adults, the beds are comfy and decent sized rooms. I would choose this again, hands down, over certain Disney resorts. I wished the shower worked properly in the master, and that sales calls came only in afternoons but we just unplugged their phones. Hope to return in a few years.

Stayed October 2013, traveled with family
Helpful?
1 Thank skydive435
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarasota
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed October 21, 2013

We love this Marriott resort because it has so many activities for children. It has a great water park, miniature golf, basketball courts, pool tables, pine-pong tables, all sorts of games and free ice cream sundaes in the afternoon for children. Our grandkids love it because they soon get tired of the Disney parks, Universal, Sea World and some days just want to play in the water. Many pools and hot tubs. And, best of all, the restaurant has good food and great prices for feeding a family. The menu is varied and adults as well as children always find something good to eat. We always get the 2 bedroom/2bath villa and it is more than enough space for the entire family of 5. We do cook some meals but when we have a busy day its nice to know we can just walk over to the restaurant and get a good meal. I highly recommend this resort. We have rented is other Marriott resorts in Orlando but found this one to be the best ever!

Room Tip: Rooms further away from pool and water park area are quietest.
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  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Judith W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deltaville, Virginia
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed October 19, 2013 via mobile

Can highly recommend this resort especially for families with small children. Visited here with my daughter's family of a 3,5 and 7 year old. The 2 kid pools were a hit as they are shallow and have many amenities such as a pirate ship, slide and a water park. In fact we canceled our second day at Disney as the kids were having a better time here. The condo was well equipped with incidentials. That along with free wifi, putt putt, and movie channels makes this a great deal. channels ney putt was also free and they had the clubs and

Stayed October 2013, traveled with family
Helpful?
Thank Elaine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed October 18, 2013 via mobile

My family and I stayed at this resort in October 2013. We hardly spent any time on the property due to going to all the theme parks (all of which are very close to the hotel). The time we spent here though was just fine. The pirate ship pool and the big splash area was good for the toddler. The water slide was good for everyone! Amenities for families included mini golf ($6.00 a round), basketball courts, pool tables, ping pong ($.25 a ball), foosball, two large hot tubs and pools, and more...but that was just what we experienced.

The rooms were HUGE. We had a two bedroom and it was plenty comfortable for all of us. The tubs, showers, and toilets did show signs of age with cracks but that didn't bother me. The booth seating around the kitchen table was great and the little one really enjoyed it. Many television stations were full of static and most came through as analog which didn't help on quality but there was a wide selection. I had no problems with the furniture like other reviews said.

I have to give a big shoutout to Carlo at the activities center. We called down to find out if we could borrow a cooler for a beach day and Carlo was more than happy to help us out! Great customer service and much appreciated!

I only had three gripes about the property: 1) The television stations (see above). 2) The front desk help could have been kinder. They did what you asked and answered questions when they had the knowledge, but the tone of voices and feeling of obligation due to it being their jobs was present. Other than the front desk ALL of the rest of the staff was exceptional and friendly. 3) The Mosquitos were everywhere! I know that it's Orlando and I know that fall is a bad time of year for them but they were even in places they shouldn't be. The elevators were swarming with them! It appeared the elevators were not cleaned often due to dead mosquito bodies and blood stains on the walls from where guests killed them. The ceiling outside of our room has Mosquitos all over the place day and night. Due to them being on the ceiling they would get into our room. A more proactive approach to spraying for Mosquitos in guest areas would have been nice.

Overall this property was very nice for a small family with a toddler. The central location to theme parks made it very convenient. The family amenities made it fun for all. If the gripes above will be addressed then this would have been a perfect stay. We would return here.

Stayed October 2013
Helpful?
1 Thank eitokao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
Level Contributor
32 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 bubbles Reviewed October 14, 2013

We only stayed one night but I would not stay there again. While the activities are outstanding (pool, hot tub, etc.) the accommodations were less than a Marriott standard. The dining table was all scratched up. The couch looked sunk in and old. The bathtub looked old and cracked There also is no restaurant on the property. Not even a market. I also found a bug on the floor. If you are looking for somewhere to stay that is fun for the kids and you don't care about the accommodations then this might be for you. I was disappointed.

  • Stayed September 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank RobinGDayton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MVCI_Executive, Customer Care at Marriott's Harbour Lake, responded to this review, October 22, 2013
Thank you for taking the time to share a review of Marriott's Harbour Lake. While we appreciate your feedback, it is disappointing to hear about the issues in your villa. This is not typical of our resort experience and we would appreciate an opportunity to personally respond to your concerns. Please contact our customer care team at 800 860 9384 or via email at customer.care@vacationclub.com so that we can personally respond to you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hillsdale, New Jersey
1 review
4 of 5 bubbles Reviewed October 14, 2013

Very close to Disney and other attractions. Rooms are big (studios, 1BRs, 2BRs) and perfect for families. Great resort for days when not going to parks. Pirate ship pool, spray park, and waterslide are all great for the kids (and some grownups)!

  • Stayed May 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Bill B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marriott's Harbour Lake

Property: Marriott's Harbour Lake
Address: 7102 Grand Horizons Boulevard, Orlando, FL 32821-7378
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Orlando
#125 Romantic Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Marriott's Harbour Lake 3*
Number of rooms: 900
Reservation Options:
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Also Known As:
Marriott`s Harbour Lake Hotel Orlando
Marriott Vacation Club Orlando
Marriotts Hotel Harbour Lake
Marriott Orlando
Orlando Marriott
Horizons Marriott Vacation Club Orlando
Horizons Marriott Orlando

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