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Hilton Grand Vacations at SeaWorld
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Reviews (4,139)
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All reviewssea worldfull kitchentime sharebonefish grillone bedroom suiteactivity centerwasher dryerping pongpool areapools and hot tubsinternational drivescreened in porchmain poolsales pitchtimeshare presentationparc soleilmain building
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2,697 - 2,702 of 4,139 reviews
Reviewed May 14, 2013

Stayed here for a week with the family as part of a 2 week Disney trip. Excellent location for Seaworld and Universal - only minutes away and just off International drive. Plenty of shopping malls within 15/20 mins drive. Disney parks about 20 mins drive. Dennys and Walgreens within 2 mins drive
Petrol garage + 7/11 supermarket opposite the security entrance and a BoneFish (seafood) restaurant next door within walking distance
Great pools - (open 07.00am - 11.00pm) 1 is slightly heated so ideal for the kids. Hot tubs here and there, pool and table/tennis and a little astroturf park for the kids. Stunning tropical grounds which were perfectly maintained and very clean everywhere.
Rooms were clean and spacious with plenty of towels, coffee,washer/dryer + flatscreen TV's in all rooms.
Had a great stay and would highly recommend this place.


Would especially like to Thank the reception and conciege staff - pleas read below.........
Arrived here very tired after a long flight from the UK. Check-in was supposed to be 16.00 but were unable to get into our room until 18.30. We were all a bit ratty but reception staff were very polite and offered us some credit at the restaurant. Woke to a wet floor in the bedroom as the A/C unit had leaked during the night. Reported it to reception and they sent maintenance out within 5 minutes. Spoke to a very helpful lady at reception about our problem and she was able to help us out with some comps to one of the parks. Consiege arranged travel to the park and ushered us in through the main entrance. Excellent service all around.

  • Stayed: May 2013, traveled with family
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Thank ALPINEOWNERS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 14, 2013

This was our second stay in this hotel just me and my 2 children.
The room was perfect and the staff really nice.

The pool and the pool area are very clean.

Great stay again. Hope to be back next year.

  • Stayed: April 2013, traveled with family
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1  Thank Caroline M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 14, 2013

Do not bother with this hotel, there was no offer of help with our luggage or car parking, a hornet nest was outside our window, no balcony, basically it is boring especially when compared to almost any Disney hotel. Other Hiltons are far better. We have made more than 50 trips to Orlando, we have stayed at most of the Disney hotels and they are the best.

  • Stayed: May 2013, traveled with family
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Review collected in partnership with Hilton Grand Vacations
1  Thank CinnamonChicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltongrandvacations, General Manager at Hilton Grand Vacations at SeaWorld, responded to this reviewResponded May 29, 2013

Thank you for your feedback. We sincerely apologize for failing to offer to help you with your luggage, as we should have, as part of your check-in process and encourage you to try one of our larger one, two or three bedroom units, all of which have balconies, if your travels bring you back to the area and you’re open to giving us another chance to provide you and your family a memorable vacation experience.

Peter M. Merrill
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 13, 2013

We encountered two problems. The staff quickly resolved a security issue by moving us to another room. The shortage of luggage carts was not resolved. It was not the staff's fault. They did the best they could and were very helpful.

  • Stayed: May 2013, traveled as a couple
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Review collected in partnership with Hilton Grand Vacations
Thank David T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltongrandvacations, General Manager at Hilton Grand Vacations at SeaWorld, responded to this reviewResponded May 15, 2013

Thank you for your feedback. While we’d rather not see anyone experience any sort of problems while they’re with us, we’re pleased your first issue was resolved promptly and apologize that the shortage of luggage carts, which went unresolved when you needed one, left you with a poor impression of our overall resort.

Peter M. Merrill
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 12, 2013

Stayed here for 4 nights after a cruise to get a taste of Orlando. Was really impressed - we arrived way too early for check - in and they arranged an early check-in for us. (And also a late check-out - I am 6 months pregnant and they basically did everything they could to accommodate us). The room was amazing - clean, tidy and HUGE!! Full kitchen, washing and jacuzzi etc. The shop on the premises had everything you needed and all the staff were really friendly and helpful. Genuinely cannot praise this hotel highly enough!!

  • Stayed: April 2013, traveled as a couple
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Thank Katie4444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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