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Hawthorn Suites by Wyndham Orlando Lake Buena Vista
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Reviews (2,416)
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Reviewed January 31, 2014

We stayed here from the 6th January. Great little spot easy to get to anywhere.
The rooms are what you need. We didn't cook in them as there are so many places to eat really close and we also got a take away delivered. House keeping was really good thank you.
The only complaint we had was the bath is really short and not very deep and the complementary bus was ok as long as you weren't in a hurry. We caught the Links bus which cost $2.00 each journey and ran about every half an hour. You can also get a bus in the other direction to sea world It wasn't as easy to get to universal studios so we used a taxi if we wanted to be early and hotel bus if not
We walked to Down Town Disney which takes about 30 mins and on the way you pass about 25 places to eat to suit all pockets.
Great help on reception thank you chaps.

  • Stayed: January 2014, traveled as a couple
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2  Thank marzy15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mairead N, Guest Relations Manager at Hawthorn Suites by Wyndham Orlando Lake Buena Vista, responded to this reviewResponded February 10, 2014

Thanks so much for your comments. We are delighted that you enjoyed your stay with us, and that you found our location convenient. We hope to welcome you back again the next time you are visiting this area.

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Reviewed January 29, 2014

A very average hotel. We stayed 3 nigjts in a suite close to the reception area. The room was spacious but the fridge in the kitchen area was very noisy. A light above the door was making a loud buzzing noise. I reported this to reception but it was never fixed. The bed was comfortable but pilows lumpy. No food available in the hotel apart from breakfast whicj was very unhygenic. I saw aboy pick up bread with his hands instead of using tongs, sneezing all over the food, put his finger up his nose andthen used hos hands to put a slice of ham from his plate back onto the buffet for other guests to eat. I told him off but he didnt speak English. I spoke to reception wbo infor,ed me they didnt have enough staff ro properly supervise the buffet.

A shower was provided in the pool area but no one used it before entering the pool. The sunloungers were uncomfortable with no matresses. We returned to our room at 3pm to find it had ot been cleaned or bed made. We like the complimentary tea and coffee availa le 24hrs in reception.

  • Stayed: January 2014, traveled as a couple
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3  Thank york1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mairead N, Guest Relations Manager at Hawthorn Suites by Wyndham Orlando Lake Buena Vista, responded to this reviewResponded January 30, 2014

Thank you so much for taking the time to write a review. We appreciate your insights and will be sure to pass them on to our management team for review. We hope that you might consider staying with us again the next time you are visiting Orlando.

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Reviewed January 26, 2014

We stayed at this hotel about 6 years ago and booked again this year for Jan 11 - 17th, as we were familiar with the area and knew the hotel was a central location for travel, stores and restaurants. We had a suite which is spacious, great for relaxing and the kitchenette is convenient for making coffee or snacks. Surprising to note that all items in the kitchen cupboards were perfectly lined up and neatly spaced. The rooms are kept spotlessly clean and refreshed everyday. The complimentary shuttle service to Disney World and other shuttles are a wonderful feature. The complimentary hot and cold breakfast was different each morning and supplemented with fresh fruit and yogourt, certainly satisfactory and adequate. There are many restaurants in the area within walking distance. The hotel is a bit dated but the rate is very reasonable. The only negative comment is that our room was on the bottom floor right beside the outside washroom doors by the pool which by times was quite noisy with the washroom door slamming. The front desk managers Paul and Luis were professional, always smiling and extremely accommodating to all inquiries. We did not have time to attend the manager's weekday reception but is another nice feature of the hotel. We very much enjoyed our stay and would definitely stay here again.

Room Tip: Rooms away from the pool might be quieter.
  • Stayed: January 2014, traveled as a couple
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Review collected in partnership with this hotel
1  Thank 797Bicks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mairead N, Guest Relations Manager at Hawthorn Suites by Wyndham Orlando Lake Buena Vista, responded to this reviewResponded January 30, 2014

Thanks so much for choosing to stay with us for a second time. We are thrilled that you had another great stay. We will be sure to pass your compliments on to Paul and Luis, and we all hope to welcome you back again very soon.

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Reviewed January 24, 2014

We stayed here for a short break and loved it. This is my second review of this hotel, as we also stayed here in 2011. The staff are very welcoming and helpful. The hotel and rooms are wonderfully clean and a special mention must be made to our housekeepers, Neyda, Anisley and Brenda, who left us welcome home notes and towel art. It made our stay extra special.
Having a kitchen area with a full fridge and dishwasher plus a lounge area separate from the bedroom is great and gives more room than an average hotel bedroom. We do miss not having an in-room safe though and the TVs could do with being updated, but we didn't come all the way to Florida to watch TV!
I would mention that the breakfast food is not the same quality it was back in 2011, but it is free and we made use of it. The dining area is efficiently run and kept spotlessly clean by marvellous staff.
Location is great. With a car, the hotel is far enough away from the busiest bits of the area but near enough main roads to go places. So easy using Palm Parkway to Turkey Lake Road to go to Universal and Walmart as it's not as busy. We use Hotel Plaza Blvd to get onto Disney property as it's just as quick as using the I4 but more scenic!
We would certainly recommend and hopefully, will be back very soon!

  • Stayed: January 2014, traveled as a couple
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3  Thank Worrypenny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mairead N, Guest Relations Manager at Hawthorn Suites by Wyndham Orlando Lake Buena Vista, responded to this reviewResponded January 30, 2014

Thank you for your comments! We are so glad that you chose to stay with us again, and that we exceeded your expectations for a second time. We will be sure to pass your compliments on to our staff, and we all hope to welcome you back again soon.

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Reviewed January 24, 2014

Went in December as we had never been to Florida for Thanksgiving and we loved this hotel! The room was very spacious suited our needs very well! We didn't use the pool so cannot comment on it! The Hotel is in an ideal spot especially if you hire a car. The staff were fantastic and very helpful. The room had clean linen, nice towels and face cloths. Great comfy beds (we had one each) the room was cleaned thoroughly by the nice maids. The breakfast was sufficient with toast,coffee,juice and hot food which varied each day. We would definitely return to this hotel! It could do with a bit of a facelift here and there as it looks a little worn out in places and one of the lifts were out of action but other than that well done HS we loved spending time at your hotel thank you.

  • Stayed: December 2013, traveled as a couple
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3  Thank KentSue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mairead N, Guest Relations Manager at Hawthorn Suites by Wyndham Orlando Lake Buena Vista, responded to this reviewResponded January 30, 2014

Thank you so much for this fantastis review. We are thrilled that you had such an enjoyable stay with us, and that you found our staff were helpful and friendly. We look forward to welcoming you back as a repeat guest in the near future.

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