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“Pleased very much!”

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Hawthorn Suites by Wyndham Orlando Lake Buena Vista
Ranked #77 of 342 Hotels in Orlando
Certificate of Excellence
Reviewed January 3, 2014

Choosing this hotel was a "shot in the dark" for me and boy was I pleasantly surprised! Location was excellent - half way for Disney World and Universal. Easy to find and the staff was very friendly and helpful. Tim was at the desk - in fact I was beginning to think he lived there! Tim was awesome! Very helpful, friendly and courteous. Room was clean, and if we needed anything - it was only a phone call away. Breakfast was far more than I expected and the staff was just so helpful and friendly. Will definitely stay here again in a heartbeat!

  • Stayed: December 2013, traveled with family
    • Value
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4  Thank teachaide5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mairead N, Guest Relations Manager at Hawthorn Suites by Wyndham Orlando Lake Buena Vista, responded to this reviewResponded January 7, 2014

Thank you for leaving such a fantastic review. We are thrilled to hear that we exceeded your expectations. We will be sure to pass your compliments on to Tim and the rest of the staff who will be thrilled to heat that they impacted your stay. We look forward to welcoming you back on your next visit.

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1,145 - 1,151 of 2,293 reviews

Reviewed December 30, 2013 via mobile

* brilliant location. Quiet but yet near to all parks, shopping outlets, supermarkets and 'eateries' from McDonald's to pizza to steak houses. ..
* free parking
* reception and housekeeping staff were pleasant and helpful
* quiet undisturbed nights
* bathroom with bath/shower+ wc. Clean towels daily if required.
* separate bathroom sink area
* 2 queen size beds, dressing table with TV ( not flat screen but worked! ), wardrobe
* living area with sofa, chair, second TV, dining table with 4chairs
* kitchen with fridge/freezer, dishwasher and detergent, 2 ring hob, microwave, toaster, coffee machine and fully equipped cupboards
* room cleaned daily but areas untouched with a duster
* beginning to look tired and sad
* breakfast- 1 bowl of tinned fruit, 1 choice of fresh fruit alternated between either oranges and bananas. Highly sugared white and a 'fruit' yoghurt. Choice of 3 hot items which alternate. Cereals, bread etc.....an ideal start to the day for some but we found it rather tedious and unhealthy and chose to get supplies in of our choice and have breakfast in the room.
* breakfast finishes at 9.30 am on the dot week days and 10am weekends-would have been better for us half an hour later!
* pool is small but pleasant area
* no safe in the room but the free use of one in reception

Overall a good base to return to after long days in the parks but not a one that encourages you to stay in for the day!

Stayed: December 2013, traveled as a couple
3  Thank BigAndyg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mairead N, Guest Relations Manager at Hawthorn Suites by Wyndham Orlando Lake Buena Vista, responded to this reviewResponded January 6, 2014

Thank you so much for your feedback! We appreciate your comments, and are glad to hear that you had an enjoyable stay with us. We will be sure to pass your comments on to the appropriate departments for review. Thanks again.

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Reviewed December 29, 2013 via mobile

Stayed at this hotel for eight days for a Christmas break in a one bedroom suite ,the hotel rooms was very spacious ,comfortable ,quiet , the furnishing ,appliances and decor are dated and that's the only negative thing I can say about this hotel , the pool area is very relaxing and the jacuzzi was great in the evening after a busy day at the attractions , breakfast is basic but perfectly sufficient to get you started in the morning , the happy hour is great with two free drinks nice wind down if your back early enough from your day out , staff couldn't be more helpful or friendly , shops ,restaurants and bars are 10 min walk away , the free transport to Disney is a great help and saves you a fortune , if possible DO NOT USE the hotel cabs they are extremely expensive

Stayed: December 2013, traveled as a couple
Thank Dar G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mairead N, Guest Relations Manager at Hawthorn Suites by Wyndham Orlando Lake Buena Vista, responded to this reviewResponded January 6, 2014

Thank you for your review. We are so glad that you enjoyed your Christmas break with us, and that you found your room comfortable and spacious. We hope that you will choose to stay with us again the nex time you are visiting this area.

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Reviewed December 26, 2013

Great Stay, Great Breakfast, Great Personnel, Volume 2. We came back here in December of 2013 and were not disappointed. Same great stay for the money close to the theme parks. Highly recommended!

The room was in very good shape but the couch itself is worn and should be replaced. The breakfast was again very good and there were a number of staff cleaning up and keeping the breakfast items stocked up.

  • Stayed: December 2013, traveled with family
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2  Thank Breter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mairead N, Guest Relations Manager at Hawthorn Suites by Wyndham Orlando Lake Buena Vista, responded to this reviewResponded December 30, 2013

Thank you for this great review! We are pleased to hear that your return visit did not disappoint! We will take your comments into consideration for future improvements. Thank you again for this review. We hope to welcome you back again very soon.

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Reviewed December 21, 2013 via mobile

We stayed at here from the 5th dec to 19th dec. This is our second visit and the hotel is ideal for visiting the parks in Orlando (especially for Virgin customers) with plenty of places to eat within easy walking distance. The room was cleaned daily. The free breakfast is a plus, with fresh fruit, a couple of hot items, bagels and cereals. And the front desk staff are always happy to help. We will be very happy to go back.

  • Stayed: December 2013
    • Value
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3  Thank Bigjohn1410
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mairead N, Guest Relations Manager at Hawthorn Suites by Wyndham Orlando Lake Buena Vista, responded to this reviewResponded January 6, 2014

Thanks so much for choosing to stay with us for a second time! We're delighted that your second stay was just as good as the first. We will be sure to pass your compliments on to our front desk staff, and we all hope to welcome you back again in the near future.

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Reviewed December 19, 2013

1) The good: Excellent location, good size QUIET rooms with convenient way to wash and dry your clothes. Vending machines for detergent and Bounce. Good daily house keeping service, though they wont change the sheets daily. Beds and pillows were very comfortable - after all, after a long day what counts most is a good night's sleep! Good breakfast but not many options for vegetarians, you eventually get bored of the same stuff. However, the proximity to subway, Qedoba, McDonald, Burger King, Dennys, Chinese food, Dunkin donuts, leaves less to complaint. Very close to Sea world and about 5 miles from Disney. Simply a perfect location for staying with Disney gift shops close buy too!

2) The bad: Squeaky doors, dripping bath tub faucets, CRT old fashioned TVs and a not so comfortable sofa bed :(. It was okay for relaxing but cant imagine getting a good sleep on that, so dont count on that for sleeping. Good gaming arcade of kids to play when at the hotel

3) The Ugly: Missing comforter on one of the queen beds. Room service would not believe that it was never there. They put it one night on request and then took it away the next day when house keeping. That was totally disappointing. The pool, spa and hot tub was closed from the day we arrived! It is different that we had a busy schedule but that does not justify depriving the guests of that option for the entire stay!

Room Tip: Since lot of people cook in their rooms, it may be a good idea to request for rooms on higher levels...
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  • Stayed: December 2013, traveled with family
    • Value
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Thank desiyatriUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mairead N, Guest Relations Manager at Hawthorn Suites by Wyndham Orlando Lake Buena Vista, responded to this reviewResponded January 6, 2014

Thank you for takign the time to write such a detailed review. We appreciate your insights and comments and will relay them to the appropriate departments. We are so glad that you enjoyed your stay with us and that you found our location ideal. Thanks again!

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Reviewed December 16, 2013

Very nice hotel layout, but hotel is looking tired and well ready for the proposed refurbishment. The staff are very helpful and pleasant, and the hotel is well situated for all the parks .Biggest disappointment was the evening "snacks and drinks", and the once a week supposed "dinner" was a burger in a bun.

Room Tip: pool view when refurb is done.
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  • Stayed: November 2013, traveled as a couple
    • Value
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1  Thank graham c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mairead N, Guest Relations Manager at Hawthorn Suites by Wyndham Orlando Lake Buena Vista, responded to this reviewResponded December 17, 2013

Thank you for your comments. We appreciate your comments, and will relay your comments to our management team for review. We are glad that you enjoyed the layout of the hotel, and found our staff to be helpful. We hope that you will consider staying with us again the next time you are visiting this area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hawthorn Suites by Wyndham Orlando Lake Buena Vista

Address: 8303 Palm Pkwy, Orlando, FL 32836-6438
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Best Value Hotel in Orlando
#82 Family Hotel in Orlando
#100 Business Hotel in Orlando
#105 Romantic Hotel in Orlando
Price Range: $107 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hawthorn Suites by Wyndham Orlando Lake Buena Vista 3*
Number of rooms: 120
Official Description (provided by the hotel):
The closest Hawthorn Suites to the Walt Disney World Resort! Just one mile from the entrance to Disney. Executive guest rooms perfect for corporate travelers and One Bedroom suites featuring fully equipped kitchens, separate living and dining room. Tropically landscaped outdoor pool area & jacuzzi. Complimentary scheduled transport to Disney and free hot breakfast. Two hour manager's reception in the evenings Monday-Thursday. ... more   less 
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Also Known As:
Hawthorn Suites Lake Buena Vista Hotel Orlando
Hawthorn Lake Buena Vista
Hawthorn Suites Orlando
Orlando Hawthorn Suites

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