We arrived at 3:40 to a near empty hotel and asked if any rooms were available to check in early.
We were travelling with another couple and had requested adjoining rooms, but they had arrived earlier that day and were given a balcony suite that was next to an adjoining room that had a guest already checked in. The receptionist said that no rooms were available for early check in and to return at 4pm for checkin. We went back to the desk at 4:05 and he called the cleaning service to see if they had a room available. We finally were able to secure a room, but not adjoining (or even close) to our travelling companions. Unfortunately, our room was a balcony room without an attractive view, but with a lot of street noise from the glass doors. We had no idea and was disappointed that the receptionist was not more helpful with choice of a room. We were ready to get out of there the next morning but were pleasantly surprised by the fantastic breakfast served with helpful staff personnel. Ask lots of questions and don't try to check in earlier than 4pm. We stayed on a Sunday night preceding a holiday not a business day. The place looked empty.
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- Also Known As:
- Embassy Suites Orlando Downtown Hotel Orlando
- Orlando Embassy Suites