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“Wonderful Hotel” 5 of 5 bubbles
Review of Embassy Suites by Hilton Orlando Downtown

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Embassy Suites by Hilton Orlando Downtown
Ranked #143 of 335 Hotels in Orlando
GreenLeadersBronze level
Indiana
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Wonderful Hotel”
5 of 5 bubbles Reviewed December 10, 2012

Just wanted to comment what a great experience we had...the hotel was immaculate, friendly, and very accomadating. The "Valet Boys' were so polite and courteous to us and went out of their way to take us & pick us up in a timely manner. The compimentery breakfast was outstanding and the servers & omelet lady were cordial. We asked for some extra wash clothes & everyday for the week we were there we had 6 placed in our bathroom! Next trip to Orlando I will be staying there again.....outstanding service & personal! The suites are very roomy.....close to many resturants and Lake Eola!

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Chefmaltese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lawrence O, General Manager at Embassy Suites by Hilton Orlando Downtown, responded to this review, January 1, 2013
On behalf of the Embassy Suites Orlando Downtown, thank you for taking the time to share your feedback regarding our hotel! The feedback you indicated help us in our commitment to service excellence – to every guest on every stay. I have shared your feedback with our team and we look forward to serving you as our guest again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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993 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
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  • English first
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English first
Sarasota, FL
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed December 8, 2012

Nice place to stay if you want to be in town and away from the more touristy places. Rooms are large, clean, and comfortable. Managers reception and breakfast were very good. The staff was very responsive to all of our needs, including local transportation. The only problem was that they are under construction and only one elevator was in use and was slow.

  • Stayed November 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lawrence O, General Manager at Embassy Suites by Hilton Orlando Downtown, responded to this review, January 1, 2013
On behalf of the Embassy Suites Orlando Downtown, thank you for taking the time to share your feedback regarding our hotel! The feedback you indicated help us in our commitment to service excellence – to every guest on every stay. I have shared your feedback with our team and we look forward to serving you as our guest again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania, United States
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed November 25, 2012

There were no negatives to our three night stay at all. Every employee was happy and helpful. The bed was comfortable and the suite lovely. Open bar was greatly appreciated in the evening. Ok, one tiny negative: The refrigerator was too cold. It froze (and thus ruined) my vegetable snacks.

  • Stayed November 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Carol M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lawrence O, General Manager at Embassy Suites by Hilton Orlando Downtown, responded to this review, January 26, 2013
On behalf of the Embassy Suites Orlando Downtown, thank you for taking the time to share your feedback with us! We are delighted that you enjoyed your stay and our hotel! I would like to personally address any further concerns or suggestions you may have, so please do not hesitate to contact me directly at lawrence.olive@hilton.com. Thank you again, for your comments. We hope to have the pleasure of serving you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Charlotte, Florida
1 review
5 of 5 bubbles Reviewed November 23, 2012

Stayed 3 nights at Embassy Suites in downtown Orlando. Everything was great from the friendly and helpful staff to the large, clean suite and great food. I have always loved staying at Embassy Suites and this site was everything and more that I expected! Would highly recommend.

  • Stayed November 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cindy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lawrence O, General Manager at Embassy Suites by Hilton Orlando Downtown, responded to this review, January 1, 2013
On behalf of the Embassy Suites Orlando Downtown, thank you for taking the time to share your feedback regarding our hotel! The feedback you indicated help us in our commitment to service excellence – to every guest on every stay. I have shared your feedback with our team and we look forward to serving you as our guest again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia
Level Contributor
6 reviews
5 hotel reviews
5 of 5 bubbles Reviewed November 19, 2012

we stayed two nights at the Embassy Suites in downtown Orlando. It is a great location, convenient to lots of things downtown and not far from I-4 and the attractions there. We had a great time at the manager's reception and two wonderful, full breakfast meals at the hotel. I would highly recommend this as a great place to stay in Orlando and will stay there again when traveling to Mickey's territory.

Room Tip: our room was very quiet and heard no road or air noise, we were on the 4th floor
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank wingsVirginia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lawrence O, General Manager at Embassy Suites by Hilton Orlando Downtown, responded to this review, January 1, 2013
On behalf of the Embassy Suites Orlando Downtown, thank you for taking the time to share your feedback regarding our hotel! The feedback you indicated help us in our commitment to service excellence – to every guest on every stay. I have shared your feedback with our team and we look forward to serving you as our guest again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Port, Florida
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed November 12, 2012

Just returned from a 2-day conference held at the Embassy Suites hotel in downtown Orlando. My room was large, clean and very nice, with two flat screen TVs, a huge bathroom, a workstation and a comfortable bed. The staff everywhere (front desk, bar, conference events) were professional, attentive and courteous. The food was good, too. I would recommend this facility if you are planning a meeting event in downtown Orlando or just in town for a stay with your family.

  • Stayed November 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Greg S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lawrence O, General Manager at Embassy Suites by Hilton Orlando Downtown, responded to this review, January 1, 2013
On behalf of the Embassy Suites Orlando Downtown, thank you for taking the time to share your feedback regarding our hotel! The feedback you indicated help us in our commitment to service excellence – to every guest on every stay. I have shared your feedback with our team and we look forward to serving you as our guest again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boca Raton, Florida
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed November 9, 2012 via mobile

I recommend this hotel. The rooms were clean and comfortable. Free breakfast and free happy hour. I would definitely stay here again. The service was also great. Liked the hotel very much overall. Good breakfast.

  • Stayed November 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ambrosia26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lawrence O, General Manager at Embassy Suites by Hilton Orlando Downtown, responded to this review, January 1, 2013
On behalf of the Embassy Suites Orlando Downtown, thank you for taking the time to share your feedback regarding our hotel! The feedback you indicated help us in our commitment to service excellence – to every guest on every stay. I have shared your feedback with our team and we look forward to serving you as our guest again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Orlando Downtown

Property: Embassy Suites by Hilton Orlando Downtown
Address: 191 E Pine St, Orlando, FL 32801-2736
Phone Number:
Location: United States > Florida > Central Florida > Orlando > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#41 Green Hotel in Orlando
#158 Family Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Orlando Downtown 3.5*
Number of rooms: 167
Reservation Options:
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Also Known As:
Embassy Suites Orlando Downtown Hotel Orlando
Orlando Embassy Suites

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