everything from the check in process to the check out was great. Everyone was friendly and nice. the only issue i had was with housekeeping, or lack there of i should say. my room didn't get cleaned one day, i was told that i had a do not disturb sign on my door but i did not and the next day when they did clean my room it wasn't really cleaned, just wiped down. the second day after housekeeping didn't leave me any towels i spoke with a man that was painting in the hallway from maintanence (i think his name was chris) i asked him if he could help me get some towels and instead of just calling someone for them he said he would be right back. about 5 min later he was back with towels and wash clothes. he said if there was anything that we needed just ask. That is rare now a days when most people seem to be bothered to help someone else out. he seemed generally concerned and really helped out with a situation that was not going well. he even remebered our name the next day during check out and just asked again if there was anything he could do for us before we left.
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- Also Known As:
- Embassy Suites Orlando Downtown Hotel Orlando
- Orlando Embassy Suites