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“A very good stay with the bonus of courtesy airport transfers” 4 of 5 bubbles
Review of Embassy Suites by Hilton Orlando Airport

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Embassy Suites by Hilton Orlando Airport
Ranked #133 of 335 Hotels in Orlando
Surrey U.K
Level Contributor
82 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
“A very good stay with the bonus of courtesy airport transfers”
4 of 5 bubbles Reviewed March 11, 2011

We stayed here for 2 nights in 2 rooms at the end of February. We chose this hotel because I'd stayed here a couple of years back & it was very good & suited our needs.

This hotel has courtesy transport from Orlando airport & this was a major factor in our decision to stay here as we'd just had a 9 hour flight. I rang for the courtesy transport which arrived within 10 minutes - excellent & the driver very pleasant. As stated in a previous review, the courtesy 'phone is no longer available in the terminal but I had a cell 'phone & had taken note of the number to ring on the booking form. There are public 'phones in the terminal.

Check in was efficient & we were delighted with our rooms, one a king & one double double. Both were very clean & were kept so during our stay & toiletries & teas & coffees etc replenished.

The free happy hour from 5-7pm nightly was a bonus! The manager's special was just nibbles. We had a meal in the restaurant & it was fine & service good.

The breakfasts were excellent value as they were included & the omelette bar great.

The beds were VERY comfy & we slept well. A good idea is having an additional basin in the bedroom so that one person can be using the bathroom (which has a basin), whilst the other uses the one in the bedroom - it makes getting ready a lot quicker .Didn't have time to use the pool & the hot tub but all very clean.

The hotel doesn't have contemporary furnishings but is great value for money, I'd look forward to staying here again.

We used the computers & they worked fine.

The following morning the courtsey bus took me to pick up our hire car from the airport.

Thanks for a great stay at the start of our holiday.






We'd requestedrooms on a higher floor & were given 6th floor so thank you very much.

  • Stayed February 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Roxy-Popsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,095 reviews from our community

Traveler rating
    499
    344
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    70
    36
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (121)
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English first
Cincinnati, Ohio
Level Contributor
66 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed March 6, 2011

We stayed at this hotel the night before a cruise. For the value ($119) and space (room sleeps 6), it could not be beat. The room, however, needs work. I am Hilton diamond and assume I received a better room out of the inventory. It needs a rehab ... Bad. The walls need painting, chair replaced and television reception fixed.
Be aware the planes can be loud but the blankets are soft.

  • Stayed March 2011
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank regionalcoach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warwick, New York
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed February 22, 2011

This is our second visit to this hotel, the last one was 3 1/2 years ago. We came back because our first visit was wonderful. Nothing has changed ... the staff is still incredibly friendly, the breakfast is awesome..(love the omelette bar), the rooms are clean and well maintained. The pool is outside and perfectly heated and it's super clean and it's convenient to Disney (about 25 minutes) . And as far as it being by the airport...you'd never know it, the soundproffing must be amazing because in 5 days I never heard an airplane.

  • Stayed February 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank OCMOM41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, California
Level Contributor
291 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
3 of 5 bubbles Reviewed February 22, 2011

I was dissapointed that no room upgrades were available after speaking with Lindsay while on a layover at DFW that she would ensure it. Here's my observations both good and bad:

Good
The seared tilapia and key lime pie were superb! Excellent airport location with quick shuttle turnaround. They have a memo in the room about their exterior painting project going on.

Bad
Mold noted in bathroom vent, unusual stains noted on desk chair; I suggest from now one you put a towel on all chairs (pictures included). The drinks served in the Manager's Reception were watered down.

Overall, this ES location has room for improvement!

  • Stayed February 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank EdUrias
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh
Level Contributor
133 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 bubbles Reviewed February 19, 2011

Yer usual airport stuff but I think the rate for the larger room and free breakkie make the ES the best in the Hilton portfolio for airport stays.

We stayed in a conference room suite which was odd as it had a 10 seat board table just off the bedroom - an interesting "breakout" area!

  • Stayed February 2011, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Mac W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Uxbridge, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed February 13, 2011

At pricing of $189.00/night, it was not worth it. You can hear inside hotel noise as well as outside noise. We flew into Orlando late, and at 7am they let a tour bus sit outside our window and run it's noisy engines for 2 hours!! You can also hear inner court noise from the inside of the hotel. We ate a late dinner with lousy service, waiter kept disappearing! Greasy food, poor quality. The rooms were clean and spacious. The breakfast is included and that was not bad. Not sure why this hotel has higher ratings. If you have ever stayed anywhere nice you would know that this is not!!!

  • Stayed January 2011, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank CathyCraig1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami Beach, Florida
1 review
1 of 5 bubbles Reviewed February 8, 2011

I was very disappointed to be woken up by a workman scraping away outside my window on my first morning. Apparently, they are doing a lot work on the exterior of the building. There is scaffolding all over the outside and the pool appears to be closed also. One of the workers told me he was going to be there for at least 2 more months. I asked one of the employees in the hallway why no one warned me of the construction and she said there was supposed to be a letter in the room telling me to keep my curtains closed for privacy. I have stayed there numerous times over the years and this hotel is really going downhill. They no longer are listed on the phones at the airport so you have to figure your own way to get their shuttle. I don't think they vacuumed my room at all while I was there and they also nickel and dime you with a charge to use the wireless internet. Why do they charge for internet at the airport but not at the Embassy by the Convention Center in Orlando? This company needs to get it together.

  • Stayed February 2011, traveled on business
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Aceman500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mcoat, General Manager at Embassy Suites by Hilton Orlando Airport, responded to this review, February 10, 2011
Thank you, Aceman500, for your objective review of our hotel during your recent stay. We are currently painting the exterior of our building, and I apologize for any inconvenience this may have caused your stay. Our pool is open and no maintenance, other than painting, is occurring on the exterior or interior of our building. We are committed to upholding not only an aesthetically pleasing environment, but a well-maintained one, as well. Though there is a charge for wireless internet service in our suites, we do offer complimentary internet access in our business center, and also offer other great complimentary services like our cooked-to-order breakfast buffet, evening Manager’s Reception, and on-site parking at no additional cost. We hope you can “pardon our dust” through this minor period of property renewal, and once again visit our property and enjoy a great experience as you have had in the past. Please feel free to contact me directly prior to your next visit, and I will be happy to discuss any on-site happenings that may affect your stay, and thus ensure your next visit is a wonderful experieince.

Yours in Hospitality,

Janet Madden
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Orlando Airport

Property: Embassy Suites by Hilton Orlando Airport
Address: 5835 T G Lee Blvd, Orlando, FL 32822-4402
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#71 Business Hotel in Orlando
#89 Romantic Hotel in Orlando
#115 Family Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Orlando Airport 3.5*
Number of rooms: 174
Official Description (provided by the hotel):
Centrally located Embassy Suites Hotel offering a beautiful garden atrium, 174 two-room suites, and over 3,000 square feet of flexible meeting space. ... more   less 
Reservation Options:
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Also Known As:
Embassy Suites Orlando
Orlando Embassy Suites

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