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Country Inn & Suites By Carlson, Orlando
Ranked #234 of 340 Hotels in Orlando
Reviewed December 9, 2013 via mobile

good enough till now.clean and quiet small convenient store 1st floor. surprised room does not have refrigerator and sleeper though.
I have not tried their popular breakfast yet. now expecting it and I am gonna write a review again.
generally very decent .

I piked up this place for biz trip to cut the budget. I might be choosing more family style hotel if i was coming for private.



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Reviewed December 1, 2013

The only reason this rating is average rather than poor is because the stay wasn't expensive. We were visiting family in the area for Thanksgiving. We chose this hotel because we are members of Club Carlson and are trying to get points for a future stay. One good thing- we were upgraded to a king suite. Bad things- long list. The room was well cleaned by housekeeping, but shabby in its look. Stains on carpet and furniture. If you opened the bathroom door and bedroom door at the same time, they collided. Breakfast-- very crowded; eggs fake, cut up fruit not edible. There was a waffle machine, but only one, really needed two for the crowd. Tiny bit of coffee spilled on the floor, yellow sign saying "caution wet" placed over it in the middle of the room for the entire breakfast time when all someone needed to do was wipe it with a cloth. Second day at breakfast, different spot, same thing. I was tempted to clean it myself but didn't. We were told at checkin that breakfast was 'til 10 am. It was on Thurdsay, but on Friday it was 9:30. The breakfast room was full at 9:20 and an employee announced " no more eggs, breakfast is over in 10 minutes". People scrambled for the little food left. Our room was not cleaned during our stay. We did have the do not disturb sign on for a bit, but not the whole day. This is my longest review ever, I guess because the hotel stay put a bit of a damper on our holiday. I sure hope our next Carlson hotel is better.

  • Stayed: November 2013, traveled as a couple
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1  Thank Marleneb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 29, 2013

stayed here for 8 nights got deal for less than 220 euro ,couldnt be beat for the price, large clean room, tv-fridge-microwave-wifi in rooms- 3 pools-mini golf-small gym. buffet breakfast -pastries-fruit-yogurt-hard boiled eggs- 3 cerals- 3 juices-2 hot items bacon,sausages egg etc.- waffle makers-toast-..free tea and coffee all day in hallway. i stayed in 3 hotels during my trip and this was by far the best. giving it 5 stars as for the cost was well worth it.

  • Stayed: November 2013, traveled with friends
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1  Thank benmg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 18, 2013

For an affordable stay in Orlando near Universal Studios it's hard to beat this Country Inn. With their daily shuttle, the fun of Universal is only 20 minutes away. While it's not a luxury hotel, Country Inn does not come with a luxury hotel price. For a hotel in the under $100 per night range, this hotel has it all. The breakfast is fairly standard for an affordable hotel but it does fill you up. Overall Kelly Cowan (local manager) has done a great job in offering a clean hotel room in a safe area with all the basic needs fulfilled. Thanks Kelly for all your hard work!

  • Stayed: November 2013, traveled with family
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Thank ArkansasMinister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly C, General Manager at Country Inn & Suites By Carlson, Orlando, responded to this reviewResponded November 22, 2013

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our Be Our Guest breakfast which is served daily. At Country Inn & Suites, Orlando Univesal we always try to exceed our guest expectations. We look forward to your next stay.

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Reviewed November 14, 2013

The location of this hotel is awesome. It's close to many attractions and restaurants and in a quiet street at the same time.

The room is OK, not a luxury hotel but it's clean (Except for the carpet where I walked with wearing sox and it became black like if I was walking on the street).
The beds are good and the internet works.
There is a concierge service that may help you to choose the Orlando attractions.

I had only one problem at this hotel. My TV never worked. I asked the recepctionist to send someone to fix it then in the next day about 7:40am one guy from the cable tv arrived in my room, everybody was sleeping and I didn't want to wake everybody to fix it, he said he would come back later but never shown up. Asked the reception twice after that and, no success.

The breakfast is really crowded. It's hard to get a table and when you get it, it will probably be dirty.
It's better to grab something from the restaurant and take it to your room.

Well, as there are a lot of more stuff to do in Orlando than watching TV I recommend this hotel.

A tip: At night try to arrive early, if you arrive after 11pm you will probably have to find another place to park than the parking lot. Probably it will be full with a lot of cars parked in places they shouldn't park.

  • Stayed: October 2013, traveled with family
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Thank Renato C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly C, General Manager at Country Inn & Suites By Carlson, Orlando, responded to this reviewResponded November 22, 2013

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay and the challenges you had with your television. We take the time to listen to your constructive comments so we can continually improve our services. It is always our goal at Country Inn & Suites, Orlando, Universal to exceed all of our guests expectations. We hope for another opportunity to exceed your expectations.

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Reviewed November 11, 2013

I liked the location, the rooms, the service, the lobby and the free breakfast.
My brother also enjoyed ordering room service for supper on the last night.

However, the shuttle schedule was not great leaving once in the morning and once at night, so we had long days because of it. On the last day we walked so we could leave around noon and took the shuttle back which was a better arrangement.

Overall very good !

  • Stayed: April 2013, traveled with family
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Thank Daniele B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly C, General Manager at Country Inn & Suites By Carlson, Orlando, responded to this reviewResponded November 22, 2013

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us and was able to take advantage of our free hot breakfast that is served daily. We look forward to your next stay at Country Inn & Suites, Orlando Universal.

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Reviewed November 10, 2013

Over the course of a week, I stayed in two different rooms (two separate bookings). To keep it simple here are the reasons to stay here:

1. Location: ridiculously close to Universal, Sea World, Wet & Wild, etc. Also, the hotel is on a quiet side street. Restaurants, supermarkets, banks, and gas stations are everywhere.
2. Staff is friendly, pleasant, and helpful with everything
3. Beds are comfortable and linens were clean
4. Hot breakfast selections are good. If you can get to the breakfast area very early, you can avoid the crowds that are there through the morning.
5. For Club Carlson members: free snack-filled gift bag and room upgrade

I would stay here again if I was traveling to Orlando in early November.

Lastly, if you're reading through several reviews, I would dismiss the review by "SteveEasternCanada." It would seem that he was expecting this hotel to be of four or five star quality. For this reason, his review is not really fair for this Country Inn & Suites.

Room Tip: Rooms you may want to avoid: #122 because it is next to the elevators that everyone uses and across...
  • Stayed: November 2013, traveled solo
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Thank sdabba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly C, General Manager at Country Inn & Suites By Carlson, Orlando, responded to this reviewResponded November 22, 2013

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your welcome amenity and the full hot breakfast. Our staff works hard to ensure that each guest has a positive experience and wants to return to visit us again. We look forward to your next stay.

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Additional Information about Country Inn & Suites By Carlson, Orlando

Address: 7701 Universal Blvd, Orlando, FL 32819-8371
Phone Number:
Location: United States > Florida > Central Florida > Orlando > Florida Center
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #234 of 340 Hotels in Orlando
Price Range: $66 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Orlando 2.5*
Number of rooms: 170
Official Description (provided by the hotel):
Whether you're planning a family vacation to Florida or a professional business trip, the Country Inn & Suites Orlando hotel is a great place to stay. Our Orlando hotel near Walt Disney World(R) Resort, Universal Studios(R) and Sea World(R) theme parks offers a convenient, scheduled shuttle for guests, to ensure your trip is hassle free. We have Orlando hotel rooms and suites for every occasion, and offer a complimentary hot, continental breakfast, outdoor pool, boardroom, Fitness Center and more. With all the perks available at the Country Inn & Suites Orlando hotel, there's no better place to stay during your Florida vacation. ... more   less 
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Also Known As:
Country Inn And Suites Orlando Universal
Country Inn & Suites Orlando Universal Hotel Orlando
Country Inn International Drive
Country Inn Orlando
Orlando Country Inn

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