Originally had a reservation for 4 nights.First problem encountered,the Duvet on our bed was stained and dirty,called desk requested a new one,was told they had no extra they would bring blankets,which they did,could have just as easily retrieved a Duvet from an unoccupied room.
Later that evening at shower time discovered no hot water,called the desk they said they would have maintenence check,hour later still no hot water, no follow up from customer service,this was the last contact from the desk,never followed up,never had hot water.I cancelled the remainder of my reservation and later the next morning a nice gentleman in management with the hotel came by the room and apologized,this was a good move on his part and with additional training of the staff in resolving customer issues they will have a much better property.
- Official Description (provided by the hotel):
- Whether you're planning a family vacation to Florida or a professional business trip, the Country Inn & Suites Orlando hotel is a great place to stay. Our Orlando hotel near Walt Disney World(R) Resort, Universal Studios(R) and Sea World(R) theme parks offers a convenient, scheduled shuttle for guests, to ensure your trip is hassle free. We have Orlando hotel rooms and suites for every occasion, and offer a complimentary hot, continental breakfast, outdoor pool, boardroom, Fitness Center and more. With all the perks available at the Country Inn & Suites Orlando hotel, there's no better place to stay during your Florida vacation. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia and Travelocity so you can book your Country Inn & Suites By Carlson, Orlando reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Country Inn & Suites Orlando Universal Hotel Orlando
- Country Inn And Suites Orlando Universal
- Country Inn International Drive
- Country Inn Orlando
- Orlando Country Inn