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Hampton Inn Orlando/Lake Buena Vista
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Reviews (3,343)
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All reviewsmickey wafflesfront deskpalm parkwaydisney parksgreat hotelfree breakfastthe breakfast areabreakfast staffnear disneylake buena vistaclean roomsbreakfast was excellenthot breakfastfresh fruitdisney tripdefinitely stay here againeach morning
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1,994 - 1,999 of 3,343 reviews
Reviewed May 12, 2013

Given a room on the 4th floor, after the sprinkler system went off a few days earlier. The smell in the hallway made us gag. The several fans in the hallway ran all night. Good location, however not a great hotel, C- The food was below average, C-

  • Stayed: May 2013, traveled as a couple
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Review collected in partnership with Hampton
5  Thank Albert D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 12, 2013

Room was nice, location good, in-room refrigerator and microwave handy. Breakfast pretty good. Pool is not heated. Had an emergency flooding event in the hotel during stay- was not the hotel's fault, but hotel staff needed to better communicate with guests as to whether our room was safe, did we need to move, what happened, fire alarms tested late at night, etc. Everything in good shape in the room, but some mold interior shower areas with slight moldy smell. Other than the flood event, very nice and helpful staff.

  • Stayed: May 2013, traveled with family
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Review collected in partnership with Hampton
3  Thank Jill M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob J, General Manager at Hampton Inn Orlando/Lake Buena Vista, responded to this reviewResponded May 20, 2013

Thank you for your constructive feedback and I apologize for the unfortunate flood experience you encountered during your stay with us. I regret that our approach did not more appropriately alleviate your concerns and your comments will be shared with our team so we can review our process. I'm also very sorry for the mold issues in your shower. Our housekeeping team is addressing this and the unpleasant smell. We hope that you'll come back and see us for a much better stay

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 8, 2013

We booked this hotel at the end of our Orlando vacation. The room was HUGE with two very comfortable beds, sitting area, large bathroom with separate vanity area as well as a kitchenette. The breakfast was a great start to our early morning departure. This hotel provided great value, and I would certain recommend it. My husband and children enjoyed the pool as well.

  • Stayed: March 2013, traveled with family
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1  Thank beautifulbanff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2013

We arrived the morning after a Hotel Crisis (flooding due to a child breaking a fire sprinkler on the 4th floor hall way that flooded lower floors). The staff was not "Snobby" as one review stated. In fact, after only 2 hours of sleep, Jillian was very nice and still smiling. The staff gave us many options and worked hard to assist us getting settled in despite elevator problems, wet carpet, etc. I was impressed with everyone's attitude despite a very trying situation that was not their fault.

  • Stayed: May 2013, traveled with family
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1  Thank 4TRVLRS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2013

Great place to stay . Booked this hotel a couple of months ago and Alex from the front desk made the reservation. Friendly and thoughtful, you knew this would be a good place to stay at. When we got there we found a very nice and clean hotel. All staff were friendly and made you feel welcome. Stayed here for most of a week. We had a wheel chair accessible room that was actually designed with some thought to the needs required. The bed was very comfortable and at the right hight to transfer from a chair. The only improvement would be to tilt the mirrors slightly for the wheel chair user. We would not have a second thought staying here again. Great Job Hampton Inn!

Stayed: May 2013, traveled on business
1  Thank George F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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