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“Great Family Stay”

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Wyndham Grand Orlando Resort Bonnet Creek
Ranked #75 of 340 Hotels in Orlando
Certificate of Excellence
Reviewed April 2, 2014

  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank Josie F
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Robyn W, Manager at Wyndham Grand Orlando Resort Bonnet Creek, responded to this reviewResponded April 14, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Reviews (5,231)
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2,725 - 2,731 of 5,231 reviews

Reviewed April 2, 2014

First impressions mean everything! Beautiful hotel, nice clean room and location fantastic but requested a lagoon facing room about 3 weeks ago to find as we checked in there wasn't any available. Upsetting. I read in other reviews many people balked at the "resort fee" per day. Not really a deal breaker in my opinion as we didn't rent a car and prefer using town car, shuttle or taxi. When in Rome...

Stayed: April 2014, traveled as a couple
Thank Robert T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robyn W, Manager at Wyndham Grand Orlando Resort Bonnet Creek, responded to this reviewResponded April 14, 2014

Robert,

Thank you for sharing your experience. I'm very sorry we were not able to accommodate your request. Unfortunately, not all of our guest rooms face the resort's lake and during our peak season we aren't able to ensure every guest receives the view of their choice. I hope this didn't spoil your stay.

We appreciate the time you took to share your feedback and hope to see you again.

Kind regards,

Robyn Woodall

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 2, 2014

My family and I were pleasantly surprised on a recent stay at the Wyndham Grand Orlando Hotel. We like to stay on Disney property when we travel to Disney World, but usually have to book two rooms to fit our family of six. Our hotel room had two queen beds and a set of bunk beds in a small alcove, so the room was large enough for six people. The hotel looks good from the outside and the property is in excellent condition. The lobby is attractive and has the feel of an upscale corporate hotel. A coffee shop is right off the lobby and is a good place to grab a coffee and bagel in the morning. We ate one night in the Italian restaurant located on the ground floor and once at the poolside restaurant/bar. The food was decent, but the prices in the Italian restaurant were a little high. The prices for beer and wine are also a little high. Expect to pay resort prices for the food and drinks. The room was reasonable thanks to an AARP discount. Without a good discount this hotel can be expensive. We wanted to adjust the dates of our stay by moving the trip back one day, but the cost of the hotel would have doubled so we stuck with our original plans. The Disney parks are close to the hotel, which came in handy one day when we forgot something in the room and I was able to make a round trip from Hollywood Studios to the hotel and back in a 1/2 hour. We valet parked the car, which cost $22/day vs. $16/day for self parking. Also, the hotel tacks on an $18/day resort fee. Even so, the room was under $200/day plus tax, which is a good price for a hotel that is so well located. This is a hotel we will likely return to if we can get the same sort of rate we enjoyed on this trip.

  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank familyguy13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robyn W, Manager at Wyndham Grand Orlando Resort Bonnet Creek, responded to this reviewResponded April 14, 2014

Thank you so much for your positive comments about our resort. We are thrilled to hear you enjoyed your stay and hope to see you again soon!

Please reach out to me when you're planning your next Orlando vacation.

Kind regards,

Robyn Woodall
rwoodall@wyndham.com

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Reviewed April 1, 2014 via mobile

We had an overall mixed stay at the Wyndham grand orlando bonnet creek. There were a few flaws which I feel as though they are worth mentioning.
1. Check in: Our room was not ready until 6pm when check in was to be at 4pm. We arrived early at 3pm but the 3 hour wait for our room meant that we couldn't get changed or refreshed to use the facilities. Our bags arrived to our room at 7pm.
2. Time share: We decided to use the guest services to purchase our tickets to disney world as it meant that we could skip the ticket line at the park. We were offered a discount for attending a 2 hour time share presentation at 8am the next day which we agreed to as we felt the benefit of discounted disney tickets outweighed the 2 hours of our time. We were mistaken. It did not last 2 hours, we were finished at 11.30. We missed our breakfast buffet and were made to feel intimidated & bullied to purchase.
Pros: The breakfast buffet was worthwhile, the shuttle to disney world was convenient and the rooms were clean.
Overall a resort better suited to families rather than couples.

Stayed: March 2014, traveled as a couple
Thank renamelb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robyn W, Manager at Wyndham Grand Orlando Resort Bonnet Creek, responded to this reviewResponded April 7, 2014

Thank you very much for your feedback. I am terribly sorry for the inconveniences you encountered during your stay with us and I will be discussing your comments with our Hotel Manager.

We greatly appreciate the time you took to share the details of your visit.

Kind regards,

Robyn Woodall

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Reviewed April 1, 2014

We stayed here for date night and it was fabulous. The evening valet guys greeted us and were so friendly. The bartender was super nice. We received many hello's as we walked through the resort. The room was fabulous. No complaints.
The only issues would be the resort fee and expensive valet parking fee are another $50.00 added to your room.
Also, the morning valet ladies were very slow and not personable at all. It appeared that I annoyed them by asking for my car.

Room Tip: Keep in mind the add on's when getting a room. Resort fees, valet fees and even self parking is...
  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Samantha L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robyn W, Manager at Wyndham Grand Orlando Resort Bonnet Creek, responded to this reviewResponded April 7, 2014

Samantha,

We greatly appreciate your review! I will share your feedback and comments with our Hotel Manager.

Thank you and we hope to see you again!

Kind regards,

Robyn Woodall

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 1, 2014

I would like to commend Jasmine for keeping my supplies in tip top shape.There was nothing left undone.She needs to be awarded for her excellent work.Everyone else was very helpful at all times and willing to answer questions.

Room Tip: Some higher odd numbered rooms have balconies and they face the park for the fireworks. That was gr...
  • Stayed: March 2014, traveled with friends
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank mary p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robyn W, Manager at Wyndham Grand Orlando Resort Bonnet Creek, responded to this reviewResponded April 7, 2014

Mary,

It is wonderful to hear you enjoyed your stay at our resort! Thank you for sharing this with us and I hope you have the opportunity to return. I will express your appreciation to Jasmine and our management team.

Kind regards,

Robyn Woodall

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 1, 2014

  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank Courtney H
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Robyn W, Manager at Wyndham Grand Orlando Resort Bonnet Creek, responded to this reviewResponded April 7, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Wyndham Grand Orlando Resort Bonnet Creek

Address: 14651 Chelonia Parkway, Orlando, FL 32821-4017
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Top resorts Hotel in Orlando
#17 Spa Hotel in Orlando
#26 Business Hotel in Orlando
#29 Luxury Hotel in Orlando
#43 Romantic Hotel in Orlando
#60 Family Hotel in Orlando
Price Range: $141 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Wyndham Grand Orlando Resort Bonnet Creek 4*
Number of rooms: 400
Official Description (provided by the hotel):
Located just minutes from each of the Walt Disney World® Resort parks and only a few miles from Universal Studios,® SeaWorld and all the other attractions Orlando has to offer, the hotel is nestled on woodlands and part of the Bonnet Creek Resorts area. The resort is surrounded on each side by the Walt Disney World® Resort and is just off Epcot Drive, providing easy access to Interstate 4 and the Osceola Parkway. ... more   less 
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Also Known As:
Wyndham Grand Orlando Resort Bonnet Creek Hotel Orlando

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