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Wyndham Grand Orlando Resort Bonnet Creek
Ranked #75 of 338 Hotels in Orlando
Certificate of Excellence
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5,099 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
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Fort Myers
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 14, 2013

The hotel was fantastic, rooms clean, beds extremely comfortable, and extremely friendly and helpful staff. The last night I added on a night to the reservation, and was told there was availability. When I came back that night to check in, I was only given a room with a pullout couch, as they had overbooked. The staff was very helpful, but a pullout couch can only be made so comfortable. Despite this issue, I still had a great stay the other 2 nights.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
1 Thank Devin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robyn J, Manager at Wyndham Grand Orlando Resort Bonnet Creek, responded to this review, October 18, 2013
Devin,

Thank you very much for your feedback. I am terribly sorry for the inconvenience you experienced during your extended stay with us. I will address the situation with our management team.

We greatly appreciate the time you took to share the details of your visit and I hope you will reach out to me directly when you're planning your next stay with us!

Kind regards,

Robyn Jacobs
rjacobs@wyndham.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Level 4 Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 11, 2013

The hotel was just lovely, with a gorgeous room overlooking the pool. The restaurants were excellent, and the pool very nice as well. We did have a couple of less-than-friendly staff encounters, but they were balanced with mostly very courteous and helpful staff. Overall it was a great place to stay, I'd go again.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DMarrie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robyn J, Manager at Wyndham Grand Orlando Resort Bonnet Creek, responded to this review, October 18, 2013
DMarrie,

We strive to provide our guests with the highest level of customer service and I apologize for failing to meet your expectations. We greatly appreciate your feedback and I will share your comments with our management team.

We hope to see you again!

Kind regards,

Robyn Jacobs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Grand Orlando Resort Bonnet Creek

Property: Wyndham Grand Orlando Resort Bonnet Creek
Address: 14651 Chelonia Parkway, Orlando, FL 32821-4017
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Top resorts Hotel in Orlando
#17 Spa Hotel in Orlando
#26 Business Hotel in Orlando
#29 Luxury Hotel in Orlando
#43 Romantic Hotel in Orlando
#60 Family Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Wyndham Grand Orlando Resort Bonnet Creek 4*
Number of rooms: 400
Official Description (provided by the hotel):
Located just minutes from each of the Walt Disney World® Resort parks and only a few miles from Universal Studios,® SeaWorld and all the other attractions Orlando has to offer, the hotel is nestled on woodlands and part of the Bonnet Creek Resorts area. The resort is surrounded on each side by the Walt Disney World® Resort and is just off Epcot Drive, providing easy access to Interstate 4 and the Osceola Parkway. ... more   less 
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Also Known As:
Wyndham Grand Orlando Resort Bonnet Creek Hotel Orlando

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