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Wyndham Grand Orlando Resort Bonnet Creek
Ranked #75 of 339 Hotels in Orlando
Certificate of Excellence
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5,158 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (535)
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Valrico
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 30, 2013

Excellent room, clean and quiet. Great view. Staff was very accommodating. The hostess at the breakfast cafe was always smiling and spoke to everyone.That's a good way to start the day! Entrance way into the property was undergoing renovation. At night it was a dark hole. Am sure it will be completed soon. Will stay there again!!!

  • Stayed August 2013, traveled with friends
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
Thank James L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robyn J, Manager at Wyndham Grand Orlando Resort Bonnet Creek, responded to this review, September 10, 2013
James,

Thank you for taking the time to share your feedback with us! Our front entrance is scheduled to be completed by the beginning of October. I apologize if our construction caused you any inconvenience.

We are happy you enjoyed your vacation at our resort and look forward to seeing you again soon!

Kind regards,

Robyn Jacobs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bergamo, Italy
Level 5 Contributor
78 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed August 28, 2013

We stayed in this hotel for five days visiting the parks of Orlando and the hotel provides a free bus to go to Disney parks.
The staff is always friendly and very professional.
The room very quiet, was on the tenth floor and had a wonderful view of the park and lake in the resort, had free wifi access, a minibar (empty), hairdryer, TV. There were two double beds, king size very comfortable.
At guests' disposal there were six swimming pools and three restaurants. We didn't use the SPA.
We swam in each of the six pools and we ate at the B&B some excellent shrimps and huge hamburgers with a great beer.
Unfortunately, during our stay we had some issues that we would never expect from a hotel of this level.
The sheets of the beds are put in reverse and so they are always short on the head side, forcing us to make the beds every day.
The most unpleasant surprise was when one day we found the room door open after returning from a day at the park, fortunately it was not stolen anything, obviously I've complained to the hotel manager.
Another day we lacked toilet paper in the room, the next day lack all the new towels and glasses not cleaned nor replaced. Last notice is that in five days has never been carefully hoovered the room carpet, I always found the same crumbs in the same place next to the window.
In conclusion we enjoyed our stay and would recommend this hotel but I would also suggest to the hotel management to put a little more attention to some essential details.

Room Tip: Upper level room with a view of the entire park
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  • Stayed August 2013, traveled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marukoita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robyn J, Manager at Wyndham Grand Orlando Resort Bonnet Creek, responded to this review, August 30, 2013
We strive to provide our guests with the highest level of customer service and satisfaction and I apologize for failing to meet your expectations.

Thank you for sharing your concerns with us and I will address your comments with our management team.

Kind regards,

Robyn Jacobs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Grand Orlando Resort Bonnet Creek

Property: Wyndham Grand Orlando Resort Bonnet Creek
Address: 14651 Chelonia Parkway, Orlando, FL 32821-4017
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Spa Hotel in Orlando
#17 Top resorts Hotel in Orlando
#26 Business Hotel in Orlando
#29 Luxury Hotel in Orlando
#43 Romantic Hotel in Orlando
#60 Family Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Wyndham Grand Orlando Resort Bonnet Creek 4*
Number of rooms: 400
Official Description (provided by the hotel):
Located just minutes from each of the Walt Disney World® Resort parks and only a few miles from Universal Studios,® SeaWorld and all the other attractions Orlando has to offer, the hotel is nestled on woodlands and part of the Bonnet Creek Resorts area. The resort is surrounded on each side by the Walt Disney World® Resort and is just off Epcot Drive, providing easy access to Interstate 4 and the Osceola Parkway. ... more   less 
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Also Known As:
Wyndham Grand Orlando Resort Bonnet Creek Hotel Orlando

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