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“Wyndham Bonnet Creek Stay”

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Wyndham Grand Orlando Resort Bonnet Creek
Ranked #76 of 340 Hotels in Orlando
Certificate of Excellence
Reviewed September 9, 2012

The Hotel was very nice, and the configuration of the bunk bed rooms made them perfect for my wife, two kids and myself. The only problems I experienced were really just my opinions:
1) The pay per view for the movie Hunger games was outrageous ($17.99 vs. $3.99 on Brighthouse). I uderstand things are more expensive at the hotel but a 400% markup is a little extreme.
2) The Putt Putt Golf course lights came on too late. They did not come on until almost 9pm, when dark has been around 8:30 or earlier for a while. Need to modify the timer as it gets darker earlier.
3) The service at the hotel pool bar was very slow. On Friday 8/31 we waited so long to get aknowledged, that my wife went up to the bar to try and order our food.

As I said, these were nits compared to our overall stay at a beautiful resort. For the 3 nights and 4 days, we never had to leave the property.

  • Stayed: September 2012, traveled with family
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Review collected in partnership with Wyndham Hotel Group
Thank BRUCE C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robyn J, Manager at Wyndham Grand Orlando Resort Bonnet Creek, responded to this reviewResponded September 10, 2012

Bruce,

I am happy to hear that your overall stay was very pleasant! I have notified our neighboring Wyndham property of your comments regarding the lighting at the putt-putt golf course. Our Director of Outlets has also been informed of your experience at Back Bay Pool Bar and Grill on Friday evening. We strive to provide the highest level of customer service and I apologize that you did not receive that.

Thank you for bringing these areas of improvement to our attention. I hope we have the opportunity to serve you again!

Kind regards,

Robyn Jacobs

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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4,493 - 4,499 of 5,224 reviews

Reviewed September 9, 2012

We found the room to be very spacious and clean. We had a queen room with bunk beds, which worked out great for the 4 of us. Upon check in, the person who checked us in was very friendly and helpful, which is a plus in this industry.

The shuttle back and forth to the Disney grounds was very helpful.

We would definitely stay here again.

  • Stayed: August 2012, traveled with family
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Review collected in partnership with Wyndham Hotel Group
Thank Kim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 8, 2012

the prices on your meals are way to highe like a snake 3cookie and a glass of mailk is $18.00 dollurs come on khow out side of that the place is out of this world i would recommend to my family if you bring the price of food down

  • Stayed: September 2012, traveled with family
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Review collected in partnership with Wyndham Hotel Group
Thank RICHARD C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robyn J, Manager at Wyndham Grand Orlando Resort Bonnet Creek, responded to this reviewResponded September 12, 2012

Richard,

We greatly appreciate your feedback and I will certainly be addressing your pricing concerns with our Director of Food and Beverage. I hope you enjoyed your stay with us and we look forward to seeing you again!

Kind regards,

Robyn Jacobs

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 8, 2012

We loved the hotel and the service in th hotel. The property was fantastic. The only issue was lack of towels and cushions for the two days we used the pool cabanas

  • Stayed: September 2012, traveled with family
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Review collected in partnership with Wyndham Hotel Group
Thank SHAYNE G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robyn J, Manager at Wyndham Grand Orlando Resort Bonnet Creek, responded to this reviewResponded September 10, 2012

Shayne,

Thank you for your feedback! We have noted that a few guests commented about a lack of towels at the pool and we will be ordering additional stock to ensure this does not occur again. We greatly appreciate you taking the time to bring this to our attention.

We hope to see you again soon!

Kind regards,

Robyn Jacobs

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 8, 2012

We had a great time at the hotel. The facility was very nice and we enjoyed your stay. The entire family found that the staff was helpful and available.

  • Stayed: September 2012, traveled with family
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Review collected in partnership with Wyndham Hotel Group
Thank BOBBYGHollywood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 8, 2012

Huge property with many pools. The Florida Resident special pricing was attractive. This property is located near Downtown Disney, which is convenient. Rooms are well laid out and sufficient in size for our family of 5. The staff was friendly and the facilities well maintained. We did have several concerns. First, the pool ran out of towels 2 of the 4 days we were there. Second, the concierge level did not provide all the benefits and ammentities described online. We paid for an upgrade to the concierge to gain access to the business lounge. The lounge had a bowl of fruit and chilled water. From previous experiences, we were expecting a variety of snacks and refreshments. Third, this hotel has several mandatory daily fees/charges that seem excessive. Self parking is $13+tax, valet parking $19+tax, resort fee $16+tax.

  • Stayed: September 2012, traveled with family
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Review collected in partnership with Wyndham Hotel Group
1  Thank Churchill68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 8, 2012

The staff were all hospitable and accommodating, from the front desk to the cleaning folks to the Back Bay Restaurant. Room was spacious, clean, and comfortable. The only thing I wasn't happy with were the prices in the gift shop, which made me feel taken advantage of. Otherwise, a great place to stay!

  • Stayed: August 2012, traveled with friends
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Review collected in partnership with Wyndham Hotel Group
Thank JENNIFER S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wyndham Grand Orlando Resort Bonnet Creek

Address: 14651 Chelonia Parkway, Orlando, FL 32821-4017
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Top resorts Hotel in Orlando
#17 Spa Hotel in Orlando
#26 Business Hotel in Orlando
#29 Luxury Hotel in Orlando
#43 Romantic Hotel in Orlando
#60 Family Hotel in Orlando
Price Range: $140 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Wyndham Grand Orlando Resort Bonnet Creek 4*
Number of rooms: 400
Official Description (provided by the hotel):
Located just minutes from each of the Walt Disney World® Resort parks and only a few miles from Universal Studios,® SeaWorld and all the other attractions Orlando has to offer, the hotel is nestled on woodlands and part of the Bonnet Creek Resorts area. The resort is surrounded on each side by the Walt Disney World® Resort and is just off Epcot Drive, providing easy access to Interstate 4 and the Osceola Parkway. ... more   less 
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Also Known As:
Wyndham Grand Orlando Resort Bonnet Creek Hotel Orlando

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