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Hilton Garden Inn Orlando Airport
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Reviews (732)
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All reviewsfront deskport canaveralan early morning flightshuttle servicestayed one nightroom was cleannext morningbusiness centerrental carbreakfast staffbusiness tripwould stay here againother hotelsgreat place to stayfree breakfastmini fridgefitness center
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Reviewed April 9, 2014

The shuttle service is great. We had dropped off our rental car since we had an early morning flight the next day and the shuttle service was happy to take us to an area restaurant and pick us up when we were done. Had a 4:30 am shuttle the next morning which ran right on time. The front desk was very helpful as well.

  • Stayed: April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
1  Thank Leslie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI-MCO, General Manager at Hilton Garden Inn Orlando Airport, responded to this reviewResponded April 11, 2014

Dear Guest “Leslie K”,

I would like to thank you for sharing your experience at the Hilton Garden Inn Orlando Airport during your stay.

Nowadays with so many choices in life specially when travelling with hotels, airlines, places, restaurants, etc; one of the most rewarding aspects of our job is to know that we were able to make a difference and exceeded our guest’s expectations.

Thank you for staying with us and we are looking forward to welcome you to once again provide you with an outstanding level of service and nothing less.

Sincerely,

Alex Blanco
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 8, 2014

Hilton Garden Inn in Olando has a great staff. Their restaurant is accomodating. The chef and the bartender are very friendly. All the Hilton Garden Inn's have always been a great experience for me. The front desk staff are always helpful and inviting. They greet you and know your status. This hotel also had rooms with jaccuzzi tubs.

  • Stayed: April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Juan E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI-MCO, General Manager at Hilton Garden Inn Orlando Airport, responded to this reviewResponded April 11, 2014

Dear Guest “Juan E”,

I would like to thank you on behalf of my team at the Hilton Garden Inn Orlando Airport for your kind comments on our performance and your experience on your stay.

Your comments have been communicated to all our associates and posted in our bulletin board. The level of service provided by three of our associates Debbie, Juan and Otto is a clear reminder of how much we can impact our guests in a positive way and a job well done.

Every team member prides themselves in the quality of their work striving for 101% to exceed our family guest's expectations every day.

We are looking forward to welcome you, family and friends to once again provide you with an outstanding level of service and nothing less.

Sincerely,

Alex Blanco
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 7, 2014

All the Hilton properties claiming to be at the airport (at least the north side) share the same shuttle which runs infrequently which really defeats the whole point of staying at the airport. Note the Tampa airport has two vans running 24 hours a day dedicated to the Hampton there.

  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank flyingron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI-MCO, General Manager at Hilton Garden Inn Orlando Airport, responded to this reviewResponded April 11, 2014

Dear Guest “flyingron”,

I would like to thank you for taking time out of your busy schedule to write about your experience during your stay at the Hilton Garden inn Orlando Airport.

We know that when traveling our guests have many options to choose from and we value and deeply appreciate your loyalty and support.

Our shuttle service from the airport to the hotel runs daily from 4 am until 1 am upon request. However, from the hotel to the airport it is scheduled every 30 minutes from 4 am until noon. Please accept my apologies if this may caused you during your stay.

We are looking forward to welcome you to once again provide you with an outstanding level of service and nothing less.

Sincerely,

Alex Blanco
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 7, 2014

Staff was very friendly and helpful during my stay. Attended a three day SEL University class hosted by this hotel. Both the classroom and hotel accommodations were very good. The buffet breakfast served each morning was good with a nice variety of breakfast foods and cook to order eggs; however, a little on the pricey side. The lunches catered by the hotel for the attended classes were also very good. Overall, I would recommend this hotel to anyone staying near the Orlando airport.

  • Stayed: April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI-MCO, General Manager at Hilton Garden Inn Orlando Airport, responded to this reviewResponded April 11, 2014

Dear Guest “Michael P”,

I would like to thank you on behalf of my team for your kind comments on our performance and your experience on your stay.

We know that when traveling our guests have many options to choose from and we value and deeply appreciate your loyalty and support. We want our guests to have the best stay possible where everything is like new, in place, of the highest quality, and in perfect working order.

We are looking forward to welcome you, family and friends to once again provide you with an outstanding level of service and nothing less.

Sincerely,

Alex Blanco
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 31, 2014

My third time staying at the hotel on business trips. Friendly staff, nice rooms, convienent to the airport with shuttle service to and from the airport. Serveral restaurants within walking distance (5-10 minutes). Bar prices are a bit stiff, but then again, so are the drinks! Definitely stay here again.

  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank parrissw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI-MCO, General Manager at Hilton Garden Inn Orlando Airport, responded to this reviewResponded April 11, 2014

Dear guest “parrissw”,

I would like to thank you on behalf of my team at the Hilton Garden Inn Orlando Airport for your kind comments on our performance and your experience on your stay.

Your comments have been communicated to all our associates and posted in our bulletin board as a reminder of how much we can impact our guests in a positive way and a job well done.

We are looking forward to welcome you, family and friends to once again provide you with an outstanding level of service and nothing less.

Sincerely,

Alex Blanco
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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