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Hilton Orlando Lake Buena Vista - Disney Springs™ Area
Ranked #148 of 336 Hotels in Orlando
Houston, Texas
Level Contributor
79 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Great location”
4 of 5 bubbles Reviewed April 26, 2014

This hotel is right next to downtown Disney (about 1 mile) so an option if you are staying here is walking to downtown Disney from this hotel. Parking is a bit pricey but is expected as so close to downtown Disney. Clean and spacious rooms, has a business center, lots of conference rooms and is quite modern. Overall will recommend if want a hotel close to downtown Disney.

  • Stayed November 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Rory R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesGrosso, General Manager at Hilton Orlando Lake Buena Vista - Disney Springs™ Area, responded to this review, April 29, 2014
Hello trini_r, thank you for sharing your comments on our hotel. We are very privileged to be sitting on Disney grounds, and so close to Downtown Disney.

Come see us again!

Best regards,
James Grosso
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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4,023 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (579)
Date | Rating
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English first
THousand Oaks, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 25, 2014

In a nut shell, the hotel was across the street from Down Town Disney, shuttle service to and from the airport, busses to all of the parks, get the bed and breakfast package because food was great and my stay was a better price than budget Disney hotel, fridge in room, free waters for our days in the parks, and the list goes on. I would stay there again!!!

  • Stayed April 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Allan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesGrosso, General Manager at Hilton Orlando Lake Buena Vista - Disney Springs™ Area, responded to this review, April 29, 2014
Hi Allan P, thank you for your review. I love to read you had such a great time with us and that you will be back!

We hope to see you soon!
James Grosso
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
michigan
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed April 25, 2014

Arrived before check-in time. So, was able to leave luggage and come back later. Returned in couple hours, room was ready and luggage arrived shortly after. Traveling solo and felt secure staying at this hotel in this location. Because I was in a room with a door to the adjoining room(if someone needed that) I could hear the people in that room talking. That was the only issue.

  • Stayed April 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank gogogirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed April 24, 2014

We stayed here for 9 nights from February 18-28, 2014. I wanted to leave this review because when we were planning our Disney trip we had lots of questions and I would like to help others. This hotel was so much more affordable than any of the Disney properties. We had a CAA rate at $179/night. We needed a room for five so this was a junior suite. The hotel was clean and modern. The front desk staff and concierge desk employees were always very friendly and helpful. Our room was clean and had comfortable beds and a variety of pillows. I was worried because our room was right next to the elevators but it was so quiet we didn't hear a thing! I requested a fridge in advance because apparently not all rooms have them. This was such a bonus for us because right after settling in we walked down the street (10-15mins) to the Goodings grocery store. We stocked up on breakfast foods and snacks for the week which allowed us to get up and get going early in the mornings and save a lot of time and money. We took a cab back, they are waiting outside in the parking lot. The main reason I chose this hotel over others in the same area was because it was directly across the street from Downtown Disney. It truly is a 2 minute walk to the Downtown Disney Marketplace. This gave us so many more options for restaurants and the shopping was great. Our two boys ages 10 and 8 loved it there especially because they got into trading disney pins. I had bought some random pins before we left that the boys could trade and they loved it. You can also trade vinylmations and this looked like a lot of fun too. This hotel also participates in Extra Magic Hours and has shuttles to all the disney parks including the water parks. They do stop at other hotels and sometimes other parks so if you want to be there for rope drop then I would suggest taking a cab. Make sure it is a yellow cab or a checker cab because these are the only ones that can take you to the parks without making you pay the $15 parking fee. Also, if you plan to take a cab home from the parks beware of gypsy cabs that will try to get you to come with them. Just go to the actual cab stand to avoid them. We used the laundry at the hotel and it worked great, there is an arcade that my boys loved right outside of the laundry room so that was handy. The gift shop has the usual souvenirs but also carries things like cough medicine, tylenol, imodium etc. There is a small convenience store called the 24hr Marketplace and it has lots of good healthy foods but it is pretty pricy, better to go to the grocery store for the basics. They have yummy pastries, sandwiches and ice cream too. They have great coffee that you can use your drink vouchers for that they give you when you check in. We went to the italian restaurant one evening and we are so glad we did, it was the best meal of our trip, the restaurant was quiet and our waitress, Kayla or Kylie (can't quite remember), was so friendly and helpful. She was genuinely interested in our plans and gave us tips for the park we were going to the next day. We also ate and had drinks at the bar in the hotel. The food was good there as well, drinks are pretty expensive but to be expected. We got to watch the Olympics on all the tv's so that was great. We also took advantage of the pools and hot tubs. The pool was so warm we couldn't believe it, and the hot tubs had a nice private atmostphere and were not busy though the jets were very weak. There were lots of leaves falling from all the vegetation around the pools but the pools and hot tubs were always kept very clean. I should also mention that you get free DVD rentals when you stay here, they had new releases and lots of family choices. The only thing I did notice was that the outlets in the bathroom will sometimes not work. You have to push the reset button on them and then they are fine. We always had hot water and lots of fresh towels everyday. I do tip the housekeeper every couple of days. We feel like we chose the absolute best hotel for our disney trip. We saved so much money by staying here and because even if you stay on-site you still have to take shuttles or other transportation to all of the various parks we don't really see the benefit. Especially if you are considering the disney value resorts, the extra "themeing" just doesn't seem worth it to us. At the time we were there we were not able to get magic bands but we found that by using a touring plan and making our fastpass reservations first thing when we got to the park that this really didn't affect us at all and now it seems that off-property guests can get magic bands as well.

Room Tip: Make sure to request a fridge when you make your reservation.
See more room tips
  • Stayed February 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Kendra F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santiago, Chile
Level Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 bubbles Reviewed April 24, 2014

Been to this hotel twice, once in Dec.2012 and again in Feb.2014. It came as a big surprise to me that the prices went up a lot and the service went down. The rooms were still the same but the housekeeping never cleaned our room properly, and we even found a cockroach in the bathroom wall. Breakfast was once included in our rate, but now even on Club floors you're allowed access only to cold breakfast, i.e. cereals and bread. The great plus to this hotel is the location and the daily transportation to Disney parks, but I would much rather choose any other hotel down the same road.

  • Stayed February 2014, traveled with family
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank AnaCrisMondin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesGrosso, General Manager at Hilton Orlando Lake Buena Vista - Disney Springs™ Area, responded to this review, April 25, 2014
We're so glad we could invite you back to stay with us and regret that your experience did not meet our high standards for both cleanliness and service. We are addressing your concerns with the appropriate members of our team . We certainly hope you will give us another opportunity in the future as these mishaps are certainly not the norm.

Kind regards,
James Grosso
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nanaimo, Canada
Level Contributor
1 review
4 of 5 bubbles Reviewed April 23, 2014

I have attended the tow show in Orlando quite a few time and found this hotel to do a good job. After attended the show I find the fun begins when u make it to the tow show lounge. There is a waitress there named rocki that make u stay there and want to come back. He service is second to none.after a year away once I sat down she came over and not only remembered me she remembered what I drank. Very impressive excellent service and would recommend

  • Stayed April 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ralph4588
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waxahachie, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 21, 2014

Staff was very polite and professional! At this Hilton at lake Buena vista they go above the average to help a guest find and make the great choices on the location to see and make your stay enjoyable! This is why I choose Hilton! Thanks for a great trip to Orlando Florida

  • Stayed April 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Danny G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Orlando Lake Buena Vista - Disney Springs™ Area

Property: Hilton Orlando Lake Buena Vista - Disney Springs™ Area
Address: 1751 Hotel Plaza Boulevard, Disney Springs Resort Area, Orlando, FL 32830-8430
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#33 Top resorts Hotel in Orlando
#43 Luxury Hotel in Orlando
#77 Business Hotel in Orlando
#116 Romantic Hotel in Orlando
#120 Family Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Orlando Lake Buena Vista - Disney Springs™ Area 4*
Number of rooms: 814
Official Description (provided by the hotel):
Ideally located in the Disney Springs™ area, the Hilton Orlando Lake Buena Vista hotel is steps from exciting theme parks and popular tourist attractions. Shuttle transportation to Disney Theme Parks is included in your stay. On Sundays, take the kids to a Disney Character Breakfast. Relax in two outdoor, heated swimming pools, children's spray pool or tropical outdoor spa. Savor a variety of cuisines at one of the seven restaurants and lounges. ... more   less 
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Also Known As:
Hilton In Walt Disney World Hotel Orlando
Hilton Hotel Orlando
Walt Disney Orlando
Hilton Orlando

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