Hilton Lake Buena Vista is well located for Downtown Disney but is very disappointing compared to the nearby Hilton Bonnet Creek / Waldorf Astoria resort.
On our one night stay, the hotel was full and service standard fell dramatically as a result. Allocated room did not have the right type of bed and the only other King Room (which we were moved to) had a bad smell of smoke and despite efforts to clean it out, we ended up moving to a Two Doubles room at 1am. In fairness, on check out one of the Front Office Managers adjusted our rate and was apologetic. Her service was much better than our check in experience the night before.
Overall it was a poor experience and, having stayed at the nearby Waldorf / HBC resort, I would highly recomment that over this property. Much more relaxing, more amenities and newer facilities.
- Official Description (provided by the hotel):
- Ideally located in the Disney Springs™ area, the Hilton Orlando Lake Buena Vista hotel is steps from exciting theme parks and popular tourist attractions. Shuttle transportation to Disney Theme Parks is included in your stay. On Sundays, take the kids to a Disney Character Breakfast. Relax in two outdoor, heated swimming pools, children's spray pool or tropical outdoor spa. Savor a variety of cuisines at one of the seven restaurants and lounges. ... more less
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- Also Known As:
- Hilton In Walt Disney World Hotel Orlando
- Hilton Hotel Orlando
- Walt Disney Orlando
- Hilton Orlando