My family of 4 stayed here for 6 nights as part of a month-long US East Coast trip.
We chose this place because of it's location and the early entry to the Walt Disney World parks. Also, being a Hilton, we assumed it'd be fairly plush (they are in Oz).
The valet who looked after our car and luggage on arrival was very happy and friendly (and the valet who packed our car for us when we checked out was a genius!! We had a lot of luggage!). Our check in was friendly and we were in our room quickly. The room was clean but smaller than we expected. Not as luxurious as those we have in Australia but I guess it's a different style of Hilton. But it did the job and the beds were comfy so we were happy enough with it.
We had breakfast included in our rate but we had issues on the first two mornings trying to eat at the restaurant. It was fixed quickly and easily each time but it was a hassle we didn't want to deal with each day. Thankfully it was just the two days then it was fixed. We also had a problem with the parking gate, we couldn't get in or out of the parking lot, but this was fixed quickly and easily, too.
The grounds are lovely, very lush and pretty. We loved the close proximity to the Downtown Disney Area - a quick walk across the street and you're there! That was a huge plus.
The pool area was also fab, we used it a few times and our kids loved it. It was a nice way to wind down after big days at the Disney parks.
The buses straight to the parks were also a great bonus and the early entry was also great. We used this to full advantage!
Our main problem - and the reason we wouldn't stay here again - was the guests staying here for conferences. There was at least 1 conference being held while we were there and a lot of people were there for it. We had to deal with rude attendees taking up large parts of the lobby area, elevator areas and outside pathways who seemed to think the hotel was for their exclusive use. It was uncomfortable and annoying to run into them. While not the hotel's fault, we wouldn't stay here again just in case we had to deal with a similar problem.
- Official Description (provided by the hotel):
- Ideally located in the Disney Springs™ area, the Hilton Orlando Lake Buena Vista hotel is steps from exciting theme parks and popular tourist attractions. Shuttle transportation to Disney Theme Parks is included in your stay. On Sundays, take the kids to a Disney Character Breakfast. Relax in two outdoor, heated swimming pools, children's spray pool or tropical outdoor spa. Savor a variety of cuisines at one of the seven restaurants and lounges. ... more less
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- Also Known As:
- Hilton In Walt Disney World Hotel Orlando
- Hilton Hotel Orlando
- Walt Disney Orlando
- Hilton Orlando