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Sheraton Vistana Villages - International Drive
Ranked #82 of 341 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
Reviewed July 29, 2014

The rooms were clean and spacious although the lockout rooms were a bit dusty as if they had not been used for awhile and not tidyed up. Two master bedrooms and two convertible sofas was just perfect for us. towels, washcloths etc. was replaced promptly as needed. The beds were very comfortable which were perfect after a long day out and about. There was always plenty of parking even when we came in late at night.The grounds were very well kept and we enjoyed the pool and jacuzzi so much when taking a rest from the parks. We all had a great time during our stay at Sheraton Vistana.

  • Stayed: July 2014, traveled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Louise L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Byron D, Manager at Sheraton Vistana Villages - International Drive, responded to this reviewResponded August 8, 2014

Dear Louise L,

Thank you for taking the time to share with us and TripAdvisor your feedback regarding your recent stay at the Sheraton Vistana Villages.

We are very pleased to know that you enjoyed your stay with us and that all of our amenities were able to meet your expectations.

The feedback you expressed about the condition of your villa has been brought to the attention of our Housekeeping Department to ensure the matter is addressed.

We thank you for the beautiful words you shared about our property and would like to inform you that we look forward to your next visit and to create another memorable stay for you and your family.

Regards,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,100 - 2,106 of 5,274 reviews

Reviewed July 28, 2014

Had a wonderful time here recently when we went for a family reunion. The suites were spacious, clean and the beds were amazing - never slept better. The grounds were beautiful and well kept and the pools were fantastic.

It is very well placed for the attractions and all the parks were within fairly close driving distance.

The restaurants were slightly over priced but since it was self-catered we ate in mostly. The staff were good for the most part but a little standoffish. The only negative was the constant phone calls about going to the timeshare presentation. It got tired fast but they eventually realised it was a non-starter for us and stopped calling.

The little on-site shop is great, and they sell starbucks coffee!!

I would definitely stay here again.

Room Tip: The rooms in the newer buildings are closer to the kids pool and more up-to-date but some of our fam...
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  • Stayed: July 2014, traveled with family
    • Location
    • Cleanliness
    • Service
3  Thank BrenRoar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Byron D, Manager at Sheraton Vistana Villages - International Drive, responded to this reviewResponded August 8, 2014

Dear BrenRoar,

Thank you for taking the time to share with us your feedback regarding your recent stay with us and TripAdvisor.

We are very glad to hear that your stay was enjoyable and the resort with all its amenities and accommodations were up to your expectations.

We apologize for the inconvenience you experienced regarding the number of phone calls you received from our ownership services. Your comments were forwarded to them so that they insure that such calls are made in a moderate fashion.

We are proud to hear that you will definitely come back and we look forward to your next visit and another enjoyable time.

Regards,
Hotel management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 28, 2014

We stayed here for a fortnight in May 2014 and the Sheraton was everything we could have asked for!! Our trip to Florida was heavily based around the attractions and theme parks so time spent on the resort was very limited as we were always out and about!! The rooms were very spacious and very clean and modern; we had a 2 bedroom suite shared between myself, my husband and my parents and it was ideal for our needs. The room was cleaned daily, the resort itself was always very clean and the pools were lovely too. We hired a car and the location of the hotel was midway between Disney world and universal so was an ideal location for our needs, there were also a large variety of restaurants and bars etc in the surrounding area for the evening. We would definitely stay here again in the future and would recommend it to both couples and families :)

  • Stayed: May 2014, traveled with family
    • Value
    • Cleanliness
    • Service
4  Thank KarenDavidson4812
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fadi S, Guest Relations Manager at Sheraton Vistana Villages - International Drive, responded to this reviewResponded July 31, 2014

Dear Karen Davidson,
Thank you for taking the time to share with us your feedback regarding your recent stay with us.
We are very pleased to read your review and to know that your stay with us was enjoyable and that the resort with all its amenities and location was up to your expectations.
We really appreciate your business and we look forward to welcome you back for another enjoyable stay.
Regards,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 24, 2014

We went here for our honeymoon, fantastic staff, very polite, room we were given had a plastic interlocking door with the room next door, which was noisy, could here every word they were saying . . . . Pool closes at 1 in the morning, so quite a noisy place . . . Had to ask to be moved rooms, Very clean hotel, but again pool got closed quite a few nights in those 2 weeks as someone was ill it, . . . . Nothing local to the hotel unless you get on the I ride or drive, great place if you have a young family as always something for the kids, pool games, pool cinema, painting, karaoke, late into the night, that's why I've said like a butlins, . .

Room Tip: Don't have a interlocking door, which seems to be the standard rooms
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  • Stayed: July 2014, traveled as a couple
    • Location
    • Rooms
    • Service
4  Thank carah21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fadi S, Guest Relations Manager at Sheraton Vistana Villages - International Drive, responded to this reviewResponded July 27, 2014

Thank you for taking the time to share with us and TripAdvisor your feedback regarding your recent stay with us.
We are very pleased to know that you spent your honeymoon with us.
Thank you for the kind words you shared with us about the property and the staff, and also please accept our sincere apologies for the inconveniences you experienced regarding the noise whether from the pool or the connecting villa.
We thank you again for staying with us and we look forward to your next visit and another enjoyable stay.
Regards,
Hotel management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 24, 2014

We stayed here on our final night in Orlando as someone else was renting the villa we were staying in.
As we always stay in villas, we did not know what to expect from this.

We were not let down, the highlight of the place was the beautiful and spacious bathrooms, and enormous beds.
Everything was clean and in pristine condition.

The only thing we did not like was the netting on the balcony, as it made us feel slightly caged in. However, the view from our suite was lovely, overlooking the pool area.

The kitchen area had everything we needed, and there was a lovely sofa and television in the main living room.
The living room also had a sofa bed, which although we did not need, was a nice touch.

I would recommend to anyone who is looking for something modern and spacious. The cleanliness of the suites will not go unnoticed.

Stayed: July 2014, traveled with family
5  Thank EmilyJaneW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fadi S, Guest Relations Manager at Sheraton Vistana Villages - International Drive, responded to this reviewResponded July 27, 2014

Dear Emily,
Thank you for taking the time to share with us and TripAdvisor your feedback regarding your recent stay with us.
We are very pleased to know that you enjoyed your stay and that our property with all its amenities was up to your expectations.
We thank also for the kind words that you shared with us and other readers about the property and the amenities we have at the Resort.
We really appreciate your business and we look forward to welcome you back for another enjoyable stay.
Regards,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 22, 2014

We stayed here July 14-18, in the St. Augustine (newest) section, building 25. We were thankful that we were able to get in this newer section, although the entire area looked great! The only difference may be that this section has granite in the kitchens, whereas the other sections may not? But I'm not 100% sure on that. I tried to peek into a few of the units as we walked to the other (main) pool, but couldn't really tell. I would have also been happy in buildings 23,24, or buildings 1,2,3 which are in between both major pools. Another plus to building 25 was that the workout facility is located there (however, I believe there are fitness areas in some of the other buildings as well), and the market was also located there on first floor. Loved the market, except that they didn't open for coffee until 8 am, which was only a slight inconvenience on the one day we were leaving super early for Magic Kingdom. (We still made it there in plenty of time!)

Our room was spotless, very clean! Love staying at the Starwood properties with kitchens, etc. We are Starwood owners and have been very pleased so far with each property we've been to. We did have to spend a few hours in a presentation (wouldn't have taken so long but we had questions, etc) and I do wish we could have scheduled this on Wed instead of Tuesday, so that we could have planned a "rest day" in between our two Disney park days (I'd recommend a day of rest in between if at all possible! Your feet will thank you!). But oh well.

We will come back if we decide to visit Orlando again. No problems! Convenient to everything! Publix grocery is super close... and we found a Giordano's Pizza place nearby as well! YAY! I recommend. Higher floors for noise, although we lucked out and didn't hear any little ones running around while we were trying to sleep! :)

Room Tip: We liked St. Augustine section, higher floor - most recently renovated area. Not too noisy as some r...
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  • Stayed: July 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Sharon A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fadi S, Guest Relations Manager at Sheraton Vistana Villages - International Drive, responded to this reviewResponded July 25, 2014

Dear sharonerik,
Thank you for taking the time to share with us your feedback regarding your recent stay with us.
We are very pleased to read your review and to know that our resort with all its amenities was up to your expectations.
Yes, we do have 3 fitness facilities on property and they are located in different areas where they could be easily accessed by all the guests on property.
We are really glad to hear that you enjoyed your vacation in Orlando and we thank you for sharing your experience with other reviewers on TripAdvisor.
We really appreciate your business and we look forward to welcome you back for another enjoyable stay.
Regards,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 22, 2014

Recently, my family and I had the pleasure of staying at Sheraton Vistana Villages for the second time. Yes, this is a timeshare property. However, the pressure to set up a meeting with their vacation club staff is minimal and both of our vacation stays with them have been excellent. We've stayed in both the one and also the two bedroom suites and have found them to be spacious, well-equipped, modern, and clean. Also, the main pool area is great and the resort staff does an excellent job in offering a variety of family activities throughout the day and into the evening (movie night at the main pool was especially fun). Overall, a great resort and I hope we are able to visit again sometime soon.

  • Stayed: June 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank mkeeg72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fadi S, Guest Relations Manager at Sheraton Vistana Villages - International Drive, responded to this reviewResponded July 27, 2014

Thank you for taking the time to share with us and TripAdvisor our feedback regarding your recent stay with us.
We are very pleased to read your review and to know that you enjoyed your stay and you had the chance to experience both types of our villas the one and two bedrooms.
Thank you also for the kind words you shared with us about the property and staff.
We really appreciate your business and loyalty and we look forward to welcome you back in the near future for another enjoyable stay.
Regards,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Vistana Villages - International Drive

Address: 12401 International Drive, Orlando, FL 32821-6935
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#18 Green Hotel in Orlando
#51 Family Hotel in Orlando
#60 Romantic Hotel in Orlando
Price Range: $139 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Vistana Villages - International Drive 3.5*
Number of rooms: 1037
Official Description (provided by the hotel):
Enjoy spacious one and two-bedroom villas ranging from 500 to 1080 square feet, complimented by fully furnished kitchens or kitchenettes to make a sunny breakfast to a family feast with separate bedroom(s) featuring The Sheraton Sweet Sleeper, dining/living room, washer/dryer, free in room wireless internet, complimentary parking and no hidden resort fees. This resort is perfectly located on South International Drive on 95 beautifully manicured acres. Four unique pools including a quarter-acre pool with dramatic centerpiece waterfall, playful family interactive pools along with tennis, basketball, fitness centers and picnic areas with barbecue grills are sure to delight every member of the family. ... more   less 
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Also Known As:
Sheraton Hotel Orlando
Vistana Villages
Sheraton Orlando
Orlando Sheraton
Sheraton International Drive

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