We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.
Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Sheraton Vistana Villages - International Drive
Ranked #57 of 335 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Fun times”
4 of 5 bubbles Reviewed July 22, 2013

I recently went on vacation to orlando ans stayed at this property for a week. The staff and rooms were excellent besides the annoying time share harrasment calls I would highly recommend this hotel. The only issues I have are they wont update my points yet I was promised some spg points because they forgot to fix the room one day.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank aoak113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
svv-guest-services, Manager at Sheraton Vistana Villages - International Drive, responded to this review, July 26, 2013
Dear aoak113,

Thank you for your TripAdvisor posting and for choosing Sheraton Vistana Villages as your Orlando vacation resort. We are glad to hear that you enjoyed the majority of your stay and express our gratitude for the complimentary comments regarding our excellent staff and villa accommodations. Please accept our apologies for the vacation services experience. We have forwarded your comments to our Senior Sales team for review and they will take all necessary corrective actions, including the coaching of our team members, to produce effective changes. We would also like to address the awarding of SPG points but do not have your reservation details. We invite you to contact us at svvgm@starwoodvo.com with this information so we can look into this matter.

Sincerely,

Resort Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

4,762 reviews from our community

Traveler rating
    2,599
    1,428
    394
    185
    156
See reviews for
3,039
653
36
119
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (999)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Carrickfergus, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed July 22, 2013

Just back from 2wks spent at the Sheraton Vistana Villages. Every need was catered for and staff couldn't have been nicer. We stayed in a 1 bedroom villa in the Key West section of resort and it contained everything you could possibly need. Free Wifi was a great bonus and had no problem getting signal anywhere around the resort. Air conditioning was very quiet and of great quality. Beds were so comfortable and house keeping came in every day to make beds and leave lots of clean towels.

Room Tip: High room so no little feet making lots of noise above
See more room tips
  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank beapat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
svv-guest-services, Manager at Sheraton Vistana Villages - International Drive, responded to this review, July 26, 2013
Dear beapat,

We are absolutely delighted your enjoyed your two-week stay with us and thank you for posting a review of Sheraton Vistana Villages on TripAdvisor. Our entire Sheraton Vistana Villages team, from Front Desk to Housekeeping to the Fun Team, work tirelessly to ensure you receive an extraordinary resort experience. This is most evident when our guests spend a lengthy amount of time with us. It’s important the complimentary WIFI works, housekeeping operates at a high level and you enjoy the peace and serenity of our Key West Village. Having an abundance of resort amenities also helps keep you happy, occupied and relaxed. We look forward to your next stay so please do not hesitate to contact us at svvgm@starwoodvo.com once you have made your next booking so that we may properly tend to your reservation.

Sincerely,

Resort Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beaufort, South Carolina
Level Contributor
55 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed July 21, 2013

We stayed here a week and loved it! We stayed in a one bedroom condo. We cooked almost every night. The kids loved the pirate ship slide and the big slide too. We went to the activities at night, roasted marshmallows, heard good music....went to the movies. Such fun! We will return:)

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Travel017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
svv-guest-services, Manager at Sheraton Vistana Villages - International Drive, responded to this review, July 26, 2013
Dear travel017,

Thank you for your posting on Trip Advisor and on behalf of the entire Sheraton Vistana Villages team thank you for spending your Orlando vacation with us. We love exceeding guest expectations and it looks like we did it again! There is nothing better than quality family time and our resort set-up and amenities provide the perfect platform for a great family vacation. We are delighted you took advantage of our fully stocked kitchens and thoroughly enjoyed all the great activities courtesy of our Fun Team (roasting marshmallows!). We look forward to welcoming you back to Sheraton Vistana Villages for a 2nd time. Please do not hesitate to contact us at svvgm@starwoodvo.com once you have made your next reservation so that we can personally attend to your requests and needs.

Sincerely,

Resort Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burke, Virginia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed July 19, 2013

I think that this was an excellent resort for the money. I got my deal through Costco and it was well worth it. The rooms were clean and cleaned every morning. Whenever I asked for anything, towels, coffee, etc. they came promptly. Everyone at the front desk were exceptional, namely Arturo at the front desk and Virgil the bellman, very well versed in customer service! I only had one hiccup but it was more my demands rather then theirs. I requested two room, close to each other and with a view of the pool. They accomodated but it did take a while to get the second room. I think that every aspect of the property and it's people were quite exceptional.

They have two large pools on the property and they were very nice, wish I had more time to spend on the property but we were there for Disneyworld and the kids.

Room Tip: I requested a room that had a pool view but be aware that it either directly overlooks the pool whic...
See more room tips
  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank asiangent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
svv-guest-services, Manager at Sheraton Vistana Villages - International Drive, responded to this review, July 20, 2013
Dear asiangent,

We would like to extend our sincere gratitude for your visit to Sheraton Vistana Villages and for taking the time to review our resort on TripAdvisor. We are delighted we were able to exceed your expectations and wish you had had more time to experience some of the great amenities throughout our property, but we do understand the allure of Disney World! We would like to also thank you for the comments directed at Arturo (Front Desk) and Virgil (Bell Services). Our entire Sheraton Vistana Villages team, from Front Desk to Housekeeping to the Fun Team, work tirelessly to ensure you receive an extraordinary resort experience. We will make sure both Arturo and Virgil are recognized for their efforts.

We look forward to welcoming you back to Sheraton Vistana Villages sometime in the future.
Please do not hesitate to contact us at svvgm@starwoodvo.com once you have made your next reservation so that we can personally attend to your requests and needs.

Sincerely,

Resort Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
N Ireland
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed July 19, 2013

There is not much I could say that hasn't already been said on previous reviews, I could not fault the resort and had a lovely stay but I just wanted to warn others not to use the phone in your room. During my stay I unfortunately lost my credit card and needed to call the UK to cancel it, I assumed the phone in my room would be cheaper than using my mobile.....wrong! I was charged a whopping $50.05 (£33) for a 6 minute call. Had I used my mobile it would have cost £7.20.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank NikNIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
svv-guest-services, Manager at Sheraton Vistana Villages - International Drive, responded to this review, July 20, 2013
Dear NikNIreland,

Thank you for your posting on Trip Advisor and on behalf of the entire Sheraton Vistana Villages team thank you for spending your Orlando vacation with us. We are delighted you enjoyed your stay and hope you were able to return to England refreshed and full of great memories. Please accept our apologies for the phone charges as we do our very best to make our guests are aware of long distance and international rates, set by our telephone service provider, by posting a rate plaque next to each phone. If you would like to further discuss your concerns surrounding your in-room phone charges please feel free to contact us at svvgm@starwoodvo.com.

Sincerely,

Resort Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed July 18, 2013

We have been to Orlando several times but never stayed at a resort. I was hesitant to book originally because I had heard they try to scam you into buying a time share. Well I was right. The hotel is beautiful don't get me wrong. Our room was incredible with the balcony and the pool. I just felt mislead. Upon arrival the woman that checked us in told us we had a welcome gift at the desk behind them. When we went the guy pitched this whole continental breakfast that was comp and gave us $75 cash if we went to " listen to a presentation" for an hour. Well we are young and naive so I should have listened to my gut. We went because we were hungry but it was FAR FROM A CONTINENTAL BREAKFAST! They had water and yogurt. The woman was soooooo pushy and absolutely would not take no for an answer. She then insisted on having her boss speak with us when we repeatedly said NO. We are on vacation and that was the last thing we needed. Honestly, because of that we would never come back to this hotel or any other that the Sheraton is affiliated with. It was sad that such a well known chain would want to inconvenience their guests like that.

Room Tip: Don't go to the " presentation or take the cash" its awful and a scam!
See more room tips
  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank BrittanyW21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
svv-guest-services, Manager at Sheraton Vistana Villages - International Drive, responded to this review, July 19, 2013
Dear BrittanyW21,

On behalf of the entire team at Sheraton Vistana Villages we would like to thank you for sharing your comments regarding your previous stay with us. Please accept our sincere apologies for the inconveniences and understand that only regular feedback from our guests and owners allows us to constantly monitor our service levels and make necessary improvements. As a Vacation Ownership resort our Marketing Team invites Owners and rental guests to a product presentation and update. While there are no obligations to attend or participate in the Product Update, the 90 minute presentation is a useful tool which benefits users of the Starwood Vacation Network. Of course it is always our aim to make this presentation informative and enjoyable. We extend our sincere apologies to you and your family for the less than pleasant treatment you received from our sales team.

We do indeed value your patronage, and hope to have the opportunity to serve you again in the future, in order to regain your goodwill. If you would like to further discuss your experience please contact us at svvgm@starwoodvo.com.

Sincerely,

Resort Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed July 17, 2013

I traded into this resort and really enjoyed out 7 day stay here while visiting Walt Disney World! This resort is approximately 4.6 miles from Walt Disney World Resort. The amenities are excellent and the beds are super comfortable. The many pools and spas are enjoyable and relaxing. The grounds at this resort are well kept and manicured. The professionalism at he visitor center was excellent. I enjoyed having gated security into the villages. Having a full kitchen was really convenient. I would stay here again.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank jasonwg71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
svv-guest-services, Manager at Sheraton Vistana Villages - International Drive, responded to this review, July 18, 2013
Dear jasonwg71,

Thank you for your TripAdvisor posting and we are delighted you enjoyed your week at Sheraton Vistana Villages. From the “Welcome Home” provided by our security team to the great resort amenities and villa accommodations, we strive to provide our guests with a resort experience like no other. Nothing beats a refreshing dip in the pool, a bit of time in your personal Jacuzzi or a great night’s sleep on our Sheraton Sweet Sleep beds especially after a long day in the theme parks. Your enjoyment of your entire vacation is our number one priority and everything we do here is geared to that so you can return home refreshed, happy and with an abundance of great memories. We look forward to welcoming you back to Sheraton Vistana Villages sometime in the future. Please do not hesitate to contact us at svvgm@starwoodvo.com once you have made your next reservation so that we can personally attend to your requests and needs.

Sincerely,

Resort Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Orlando hotels
2.1 mi away
Sheraton Vistana Resort - Lake Buena Vista
1.5 mi away
Marriott's Grande Vista
Marriott's Grande Vista
#55 of 335 in Orlando
4.5 of 5 bubbles 3,860 reviews
0.4 mi away
Floridays Resort Orlando
Floridays Resort Orlando
#19 of 335 in Orlando
4.5 of 5 bubbles 7,708 reviews
Show Prices
Show Prices
Show Prices
0.8 mi away
Hilton Grand Vacations at Tuscany Village
1.8 mi away
Staybridge Suites Lake Buena Vista
1.5 mi away
Hilton Grand Vacations at SeaWorld
Show Prices
Show Prices
Show Prices

Been to Sheraton Vistana Villages - International Drive? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Vistana Villages - International Drive

Property: Sheraton Vistana Villages - International Drive
Address: 12401 International Drive, Orlando, FL 32821-6935
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Green Hotel in Orlando
#51 Family Hotel in Orlando
#60 Romantic Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Vistana Villages - International Drive 3.5*
Number of rooms: 1037
Official Description (provided by the hotel):
Enjoy spacious one and two-bedroom villas ranging from 500 to 1080 square feet, complimented by fully furnished kitchens or kitchenettes to make a sunny breakfast to a family feast with separate bedroom(s) featuring The Sheraton Sweet Sleeper, dining/living room, washer/dryer, free in room wireless internet, complimentary parking and no hidden resort fees. This resort is perfectly located on South International Drive on 95 beautifully manicured acres. Four unique pools including a quarter-acre pool with dramatic centerpiece waterfall, playful family interactive pools along with tennis, basketball, fitness centers and picnic areas with barbecue grills are sure to delight every member of the family. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotels.com, Orbitz, Hotwire, Priceline, Vacatia, TravelUp, HotelsforEveryone, TripOnline SA, getaroom.com, HotelQuickly, Evoline ltd and HotelsClick so you can book your Sheraton Vistana Villages - International Drive reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Hotel Orlando
Vistana Villages
Sheraton Orlando
Orlando Sheraton
Sheraton International Drive

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing