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“Very Disappointed”

Westgate Smokehouse Grill
Ranked #248 of 3,828 Restaurants in Orlando
More restaurant details
Restaurant details
Dining options: Dinner, Late Night, Breakfast, Delivery, Reservations
Dining style: Casual Dining
Cross street: Sandlake Road
Description: This place is temporarily closed due to renovation. Voted the Best in Orlando by readers of Orlando Magazine and AOL City Guide, the Smokehouse Grill is an award-winning, authentic Southern Barbecue restaurant that provides a unique rustic atmosphere for you to enjoy some of the tastiest ribs, 21-day aged steaks, fresh seafood and more! Having discovered the secrets to great tasting barbecue, the Smokehouse Grill uses only the finest ingredients and Southern Pride smokers to slow cook the brisket to perfection for more than 14 hours and the St. Louis Style ribs for 5 hours. Start your dinner off right with a Snake Bite Martini or our popular Pina Colada, handcrafted with coconut ice cream. The breakfast buffet at the Smokehouse Grill lives up to its award-winning standards as well, serving up a variety of omelets, specialty pancakes such as Red Velvet, eggs and more, and your meal is not complete without trying our famous brisket hash. Be sure to save room for one of our decadent desserts made in-house and served fresh every day.
Greenville, SC
Level 1 Contributor
4 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Very Disappointed”
Reviewed June 28, 2014

Since this was the only restaurant on the grounds we were very disappointed when we went there for dinner and found the food to be sub standard. I can't recall what I ate but there were 5 adults and 2 children I our party and none of us enjoyed the meal. The one thing I do recall was the apple brown betty for dessert. It tasted as though it wasn't fully cooked so I only had the first spoonful.

Visited June 2014
Helpful?
Thank peacebeing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, Guest Relations Manager at Westgate Smokehouse Grill, responded to this review, July 16, 2016
Thank you for taking the time to share your review. We appreciate both positive and negative comments as it helps us to improve where needed. We hope that the next time you are in town; you give us another chance to impress you.

Regards,
Ray
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,016 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
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English first
York Pa
Level 3 Contributor
21 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“Westgate Smokehouse Grill”
Reviewed June 26, 2014

Our 2nd visit...Westgate smokehouse grill has a very nice atmosphere. The barbq platter was more then filling for my husband. He also said is was delicious. I had a well done steak that was made perfect to my liking. No pink Not burnt. Tater tot nachos was a great start to our dinner. My kids were happy to find a preloaded game card for the arcade that was wrapped in their placemat. :) left with full belles and smiles on our faces.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Melissa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, Guest Relations Manager at Westgate Smokehouse Grill, responded to this review, July 16, 2016
Thank you so much for choosing to dine with us.. We hope to see you again soon!

Regards,
Ray
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
“Awesome!!”
Reviewed June 25, 2014

Ate there tonight. Can't say enough good. Great food and great atmosphere. We took our kids along and they were not only welcome but were catered to at the same time as keeping a nice adult atmosphere. Our waitress Cindy was very good. She kept great service at the same time of not interfering with our family time. This ranks with the best I've had in a long, long time. Westgate nailed it this time.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Chri140
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, Guest Relations Manager at Westgate Smokehouse Grill, responded to this review, July 16, 2016
Thank you so much for choosing to dine with us.. We hope to see you again soon!

Regards,
Ray
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Level 3 Contributor
20 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Family Dining”
Reviewed June 24, 2014

The food was greasy (personal preference of not having greasy food) but good, big servings with a reasonable prices considering it was within the resort. it had a game center for kids where kids could hang around while you were having your dinner. The service was very good and prompt.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Vinod R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, Guest Relations Manager at Westgate Smokehouse Grill, responded to this review, July 16, 2016
Thank you for taking the time from your busy schedule to share such positive feedback. We look forward to serving you in the future.

Ray
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Worth, Texas
1 review
“Wow”
Reviewed June 24, 2014 via mobile

Great dood couldn't eat it all had food for two days after the fact. We sat at what they called the out side in side location which I thought was cute. Are server was great wish I could remember her name. We got are bill it was way less then we though it should have been for the amount of food we got. Wish they had more then one of these places

Helpful?
Thank loagan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, Guest Relations Manager at Westgate Smokehouse Grill, responded to this review, July 16, 2016
Thank you for taking the time from your busy schedule to share such positive feedback. We look forward to serving you in the future.

Ray
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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