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“Very nice and clean, but, needs some updating”
5.0 of 5 stars
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Brand New Sectional Sofa Brand New Sectional Sofa & Chair
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5.0 of 5 stars
Excellent
48 reviews
Brand New Sectional Sofa
Brand New Sectional Sofa & Chair
Breath Taking Lanai View of the Pool & Lake Cay
Guests Having A Great Time At The Pool
Your Night Time View From The Lanai
Entertainment Center With 52' LCD/HD TV
Watch TV In Style
King Master Bedroom
Upgraded Comfy Mattress
Villa Bella Master Bathroom
Double Sinks
Walk-In Shower & Soaking Tub
42' LCD/HD TV
Wall Mounted TV
2nd King Bedroom
Upgraded Comfy Mattress
32' Wall Mounted LCD/HD TV
2nd Full Bathroom
2nd Full Bathroom
32' Wall Mounted LCD/HD TV
Office Area With Pull-Out Sleeper Sofa
Lanai View-It Doesn\'t Get Any Better Than This
Pool Side Condo #1
Pool Side Condo #2
Lanai View of Sea World
Entrance to Vista Cay & Clubhouse Area
Vista Cay Clubhouse Entrance
Elegant Vista Cay Clubhouse Lobby
Sit Back & Relax at the Vista Cay Clubhouse
Vista Cay Movie Theater
Stay Fit in the Vista Cay Exercise/Workout Room
Beautiful Vista Cay Clubhouse & Heated Pool
Gorgeous Day at Vista Cay
Vista Cay Jacuzzi Area
By the Pool at Vista Cay on a Beautiful Afternoon
Pool View of Lanai
Ground View of Lanai
Ground View of Condo
It Doesn't Get Any Better Than THis
Lake Cay On A Beautiful Afternoon
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Overview
Condo/Apartment -
3 Bedrooms, 2 Bathrooms, Sleeps 8
Orlando, Florida

Reviews from our community

 of 5 stars
5 of 5 stars Excellent - based on 48 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
Tarps
Snellville, Georgia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Very nice and clean, but, needs some updating”
4 of 5 stars Reviewed July 9, 2013 for a stay in July 2013

We have stayed at VistaCay three times now. This was the first time in this particular unit. The layout if very nice and the three bedrooms are wonderful when there are 5 adults. Also, the two bathrooms make life infinitely easier. The only negatives I would have is there does need to be some updating to a few things. The master bedroom mattresses are woefully in need of replacement. The springs are completely shot on the side nearest the window. Also, the washing machine's water temp knob is broken. We had to use pliers to change the setting. The washing machine also needs to be leveled as it tends to "walk" across the floor when spinning. The internet was a lesson in frustration. Granted, we all had either Mac laptops or ipads, as well as iphones. This could have played some role in it not working however, in this day and age, modems must be configured to work with all operating systems. We did call for maintenance on this, however, they were unable to work out the issues. We managed to occasionally get on the clubhouse access, but, this was intermittent and not at all dependable.

The issues mentioned above may matter not a whit to others and we would definitely recommend the unit as a whole. The owner called us the first part of the stay to make sure things were okay which was very thoughtful. We had only been there one night and were unaware of the issues found at that time. I hesitated to say anything about the mattress as I had slept on it for only one night. I mention it now so that all are aware and the issue can be easily resolved.

Proximity to the pool was very nice and the view of the July 4th fireworks from, well, everywhere was incredible. We counted 17 different fireworks shows going on at one time that night. Quite the sight to see. Each night we could see the fireworks from Sea World so it felt like one big long holiday for us. Very nice indeed.

5 of 5 stars How easy was it to book the property? 5 of 5 stars How helpful were the directions to the property?
4 of 5 stars How easy was key pickup/access to the property? 4 of 5 stars Overall condition of the property
3 of 5 stars Bedding & mattresses 3 of 5 stars Kitchen & utensils
5 of 5 stars Bathroom cleanliness 5 of 5 stars Other facilities & amenities
4 of 5 stars Service
Liked best: Proximity to parks and shopping.
Liked least: Master bedroom mattresses, washing machine, internet access.
Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jul 8, 2013
Thank you so much for your review Louisa. My main goal as an owner is to ensure that my guests receive quality for the money they spend. I view all feedback as an opportunity to do just that. Customer service is my main priority and that is why I try and call each guest during their stay.

First, I want to thank you for the condition in which you left the unit as I was the guest that followed you. It is always appreciated as the owner when guests treat the unit as if it were their own.

Second, the water temp knob on the washing machine was fixed that day as I do a thorough inspection when I arrive. If I am not available I have a top notch property management company that is at your service and if called will come and try and rectify any problem.

Lastly, the mattress and internet issues I am looking into. PC's seem to work fine and MACs seem to have problems at times. I am not sure why. I have a PC and have never had any issues or have heard of any from other guests. Brighthouse, the internet provider, did come out and said everything was fine with the equipment in the unit. Mattress comfort seems to depend on the person as there are so many types of mattresses and so many different firmness settings. No complaints until now, but I will closely monitor this with subsequent guests.

Again, thank you Louisa for your review and thank you for booking with me. I hope to have the opportunity to host you and your family again in the future at one of my units at Vista Cay. Take care and enjoy the rest of your summer.

Best Regards,
Bill Maloney
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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lateriser...
anywhere
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Perfect Choice for our Orlando Vacation!”
4 of 5 stars Reviewed June 11, 2013 for a stay in June 2013
2
people found this review helpful

The condo we rented at Vista Cay was wonderful! The pictures on the website are completely accurate.There was plenty of room for the four of us to spread out, and the accommodations were top notch. My 8 year old called it her "home away from home". Having a full kitchen and two full bathrooms made our stay so much easier and enjoyable. Being on the top floor was great too, no worries about noises above your head! The view from the balcony of the pool and the lake were beautiful, it was a nice restful spot to take in the scenery. The location of Vista Cay was great too, close enough to Disney and really close to Universal. It was so nice to be near a grocery store too! We would highly recommend eating at NYPD pizza, great food and atmosphere, we miss having NY style pizza! My family really enjoyed the pool and the clubhouse. Bill Maloney was great to work with, he even called us during our stay to check in and make sure everything was going well. I would highly recommend this condo, SO much better than staying in a hotel!

5 of 5 stars How easy was it to book the property? 5 of 5 stars How helpful were the directions to the property?
5 of 5 stars How easy was key pickup/access to the property? 5 of 5 stars Overall condition of the property
5 of 5 stars Bedding & mattresses 5 of 5 stars Kitchen & utensils
5 of 5 stars Bathroom cleanliness 5 of 5 stars Other facilities & amenities
5 of 5 stars Service
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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A FlipKey verified reviewer
Houston TX
5 of 5 stars Reviewed July 19, 2012 for a stay in May 2012
5 of 5 stars Value 5 of 5 stars Rooms
5 of 5 stars Location 5 of 5 stars Cleanliness
4 of 5 stars Check in / front desk 5 of 5 stars Service
Would I recommend this vacation rental to my best friend?  
Recommended for:
A romantic getaway Older travelers
Luxury-minded travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Robert and Susan
CT.
5 of 5 stars Reviewed July 11, 2012 for a stay in May 2012
5 of 5 stars Value 5 of 5 stars Rooms
5 of 5 stars Location 5 of 5 stars Cleanliness
5 of 5 stars Check in / front desk 5 of 5 stars Service
Would I recommend this vacation rental to my best friend?  
Recommended for:
A romantic getaway Older travelers
Luxury-minded travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Rosanna Natola
MA
5 of 5 stars Reviewed May 29, 2012 for a stay in April 2012
5 of 5 stars Value 5 of 5 stars Rooms
5 of 5 stars Location 5 of 5 stars Cleanliness
5 of 5 stars Check in / front desk 5 of 5 stars Service
Would I recommend this vacation rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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A FlipKey verified reviewer
Prairie Village KS
5 of 5 stars Reviewed May 26, 2012 for a stay in March 2012
4 of 5 stars Value 5 of 5 stars Rooms
4 of 5 stars Location 5 of 5 stars Cleanliness
5 of 5 stars Check in / front desk 5 of 5 stars Service
Would I recommend this vacation rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Dan
NJ
5 of 5 stars Reviewed May 19, 2012 for a stay in February 2012
1
person found this review helpful
5 of 5 stars Value 5 of 5 stars Rooms
5 of 5 stars Location 5 of 5 stars Cleanliness
5 of 5 stars Check in / front desk 5 of 5 stars Service
Would I recommend this vacation rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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