I found this hotel on Hotwire/Hotels.com. The price was good $60 + taxes for a place to stay after attending an early evening party. The description of the hotel described both indoor and outdoor pools and sleep number beds. I requested 2 double beds for 2 kids and 2 adults. When I checked in at 3pm I asked what time the indoor pool closed and was told 5:30pm. The girls wanted to swim after the party and this wouldn't work The pools apparently are part of the YMCA complex next door. I was told they could spend time in the game room, i.e. spend money. We went up to the room and found not 2 double beds as requested but a king and a sofa. I tried using the phone to call the desk and none of the buttons with icons worked. I then went to the hall and found a staff member who implied I didn't understand how to use the phone. He couldn't get it to work unless dialing 0. We finally got our 2 double beds after being told that someone had coded the reservation incorrectly. The final straw was getting to the room and only 2 sets of towels for 4 people. Very disappointing first impression. I need to be in Orlando for several more family functions in the coming months. This will be the hotel that I DON'T rebook! And the sleep number bed squeaked every time someone turned over.
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