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“Terrible customer service”
Review of Kouzzina by Cat Cora - CLOSED

Kouzzina by Cat Cora
Price range: $10 - $30
More restaurant details
Restaurant details
Good for: Large groups, Families with children
Dining options: Dinner, Late Night, Breakfast, Lunch, Reservations
Description: In Greece, the Kouzzina is the Kitchen — and now you can savor celebrity chef Cat Cora's time-honored Mediterranean family recipes and personal favorites as her casual family restaurant on Disney's BoardWalk comes alive through the sights, sounds and aromas of its fabulous open kitchen.
Lexington, Kentucky
Level Contributor
38 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Terrible customer service”
Reviewed September 23, 2013

Ate here with a group from a conference last week. We called the restaurant at 5 to make reservations for 10 at a 7. Upon arrival our party was split up, even though there were plenty of tables to move together and the restaurant wasn't event crowded. After speaking with a manager part of the group were seated together. The remaining members of the party were across the restaurant. A waitress spilled the baked fish on one of the members of that party and offered no apology or disounted meal. I know that this restaurant is used to seating large parties. The resort caters to families and convention guests. The food was okay but the experience was very frustrating and I would not recommend this restaurant.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Sunflower41774
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

869 reviews from our community

Visitor rating
    399
    253
    112
    52
    53
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Sherman, Connecticut
Level Contributor
177 reviews
131 restaurant reviews
common_n_restaurant_reviews_1bd8 69 helpful votes
“Always a favorite”
Reviewed September 21, 2013

We went back to Kouzzina on our last Disney vacation and were not disappointed. I had the whole roasted fish and it was wonderful - Yellowtail Snapper which we never get up north.

The service was very good and the prices were good. We also have Tables of Wonderland which gives us 20% off dinner and drinks so even better.

The restaurant is located on the Boardwalk which is always a happening place with magicians, jugglers, etc. A great fun place.

We have been there with and without kids and it is perfect for either.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Elly B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Short Hills, New Jersey
Level Contributor
145 reviews
112 restaurant reviews
common_n_restaurant_reviews_1bd8 76 helpful votes
“Great WDW Restaurant”
Reviewed September 18, 2013

One of the best dining experiences to be had at Walt Disney World. I like watching the cooks at work in the open kitchen. Service is friendly, knowledgeable, and professional. The food is tasty, filling, and much better than the usual WDW fare. Go with the servers' recommendations about what to order. The restaurant location near the Boardwalk Resort is nice and allows for pleasant strolling either before or after dinner. Reservations are a must.

Visited February 2013
Helpful?
2 Thank Skater741
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stratford, New Jersey
Level Contributor
43 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
“Lovely meal!”
Reviewed September 17, 2013

This roomy restaurant had a great vibe and open kitchen area so you could watch the chefs at work. Food was nice - great selection - and service was very friendly and attentive.

Visited November 2012
Helpful?
1 Thank jerzzgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medford, NJ
Level Contributor
38 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
“good food”
Reviewed September 16, 2013

I had read mixed reviews of this restaurant but we found it very good. The service was appropriate, and the variety of authentic greek items was great. The ribs were particularly good.

Visited August 2013
Helpful?
Thank lawdog037
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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