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“A Truly AMAZING Weekend & The One of the Finest of Resorts in the Disney Area!!!!”

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Hyatt Regency Grand Cypress
Ranked #27 of 337 Hotels in Orlando
Certificate of Excellence
Florida
Level Contributor
105 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 229 helpful votes
“A Truly AMAZING Weekend & The One of the Finest of Resorts in the Disney Area!!!!”
Reviewed April 7, 2014

Date of Stay: Friday, 4/4/14 - Sunday, 4/6/14
Length of Stay: 2 Nights

In a nutshell, the Hyatt Regency Grand Cypress is an absolutely beautiful resort property located in the heart of Orlando's Walt Disney World area; it offers absolutely amazing customer service, beautiful grounds, a pool complex rivaling Hawaiian Resort properties, and truly wonderful and renovated rooms -- the Hyatt Regency Grand Cypress exhibits nothing but the best, and it is truly the place to stay when visiting Walt Disney World or the Central Florida area!

Now, for my detailed review:

First, I must disclose that I have stayed at this property many, many times; with each stay, I become more and more amazed. Having not stayed here in quite some time, and this being my first stay since the completion of a MAJOR renovation project, I felt that it was time to post a new review on this AMAZING property. And, this review builds upon my two prior review of this property -- for further information and some more details on this property, please see my prior reviews:

-February 2012, entitled: “Yet Another AMAZING Weekend in Orlando!!!!” (posted February 3, 2012)
-July 2010, entitled: “A truly AMAZING 4th of July Weekend!” (posted July 6, 2010)

Upon arrival, one will be in awe at the beauty of this property; you approach a Guard Shack and will be greeted by a very friendly Security Guard. One thing that this property does well is make you feel truly secure during your stay; only registered guests or their invitees can gain access to this massive property. And, unlike many of the Security Guards at nearby Disney Resorts, the Security Guards at the Hyatt Regency Grand Cypress -- such as a wonderful woman named Delores -- are always extremely welcoming, kind and polite. After quickly providing our names, Delores welcomed us back to the property and we began the drive onto the lush grounds of this truly beautiful property.

This property offers two options for parking, Self Parking at $17/day or Valet Parking at $25/day. Self Parking is located just behind the property and is a very quick walk through either the Pool Area or the Conference Center to the Main Lobby. Self Parking is located in a very large lot, so you should not have any trouble finding a space and making the quick walk to the Main Lobby. My recommendation, however, would be to utilize the Valet Parking option; at $25/day, this option is extremely well priced for such a popular resort area, and you will find the Valet Attendants to be very friendly and efficient.

For this stay, my wife and I opted for the Valet Parking option, and -- as usual -- we were very impressed with the prompt and friendly service. The Valet Attendant took our car and we soon found ourselves in the impressive Main Lobby Atrium of this beautiful resort. The Hyatt Regency Grand Cypress has one of the most beautiful lobby atriums that I have ever seen, with a beautiful water feature and "Merlot," the beautiful tropical bird who has a perch near the Front Desk. As soon as you enter, you make your way into the atrium and to the right and you will find a very nicely decorated Front Desk; and, a great feature of the Front Desk at the Hyatt Regency Grand Cypress is that if offers a specifically designated line for Platinum and Diamond Level Hyatt Gold Passport Guests.

We entered the Platinum/Diamond Hyatt Gold Passport Line and were very quickly greeted by name as we approached the desk. One great feature about this property is the personal recognition; I have found that the Valet Attendants tend to radio-ahead to the Front Desk so that you can be greeted by name. Such personal attention and guest recognition makes the Hyatt Regency Grand Cypress one of the most customer-attentive resort properties that we have ever stayed in. Within moments, the Front Desk Agent was introducing us to the Manager-on-Duty, and she welcomed us back as loyal Diamond Elite Tier Hyatt Gold Passport Members. She informed us that we had an excellent corner pool-view Suite, and explained the Resort Fee and its inclusions to us.

One quick note, as this is a Resort Property, it does carry a Resort Fee. This Resort Fee is $25/day, which is a most reasonable fee considering all that it includes. That daily Resort Fee includes the following: High-Speed Internet; complimentary scheduled bus transportation to Disney, Universal & Sea World; daily newspaper delivery; fitness club access; numerous water-sport equipment, such as canoes and paddle boats; bicycles; and finally, one of the most amazing pool complexes in the Continental United States. Additionally, the property does discount the Resort Fee to $20 for Diamond Tier Hyatt Gold Passport Members, which is a welcome discount.

After all of that was explained, we were each given a glass of complimentary champagne that was quite delicious, and we were off to our Suite on the 12th Floor. As this is a massive property, one may wonder about the elevator number and speed; one will be happy to learn that this property has an ample number of elevators that allow you to quickly access the upper floors and your rooms. Additionally, the elevators are quite a sight in themselves; they are glass elevators, offering sweeping views of either the Main Lobby Atrium or the property grounds.

After a very short elevator ride, we arrived at the 12th Floor -- which also happens to be the Regency Club Floor. We had booked a Junior Suite with Terrace, and we were extremely impressed. Having stayed at this property on numerous occasions, we had never booked a Junior Suite with Terrace before; we wanted to splurge this time, and it was well worth it. Our Junior Suite was one of the most amazing Suites that we have ever experienced, and it offered some of the best fireworks views imaginable! Our room was located at the end of the hallway on a corner of the building, offering sweeping views of the pool complex, the property and the Disney World Fireworks.

Upon entry into the Parlor of the Suite, to your left you will find a large wet bar, equipped with a small refrigerator and also a wine chiller. Additionally, there is a large Keurig Coffee Machine with ample K-cup supply and condiments. There is also a decent sized computer/work desk in this Wet Bar/Entry area. As you continue into the Parlor, you will find a 42-inch high-definition television, complete with a Bose Speaker Sound System, located on the left wall. To the right wall you will find a very comfortable couch that converts into a sofa sleeper, along with an extremely comfortable chair and ottoman. Directly in front of you, you will find large floor-to-ceiling windows and a balcony, offering excellent views of the pool complex and the property grounds. But, by far the best feature of this room is the large private terrace that is located off of the right-hand side of the parlor. This property has numerous Junior Suites with terraces, but we lucked out and had one of the largest terraces on property; it was as long as four standard rooms, complete with a small dining table and comfortable patio furniture. It offered truly amazing views of all local fireworks displays as well as sweeping views of the property. Then, back in the Parlor, you will find two access points for the bedroom on either side of the television; the bedroom may be access by these two pocket-doors, which allows for one to shut off the bedroom from the parlor for privacy. As you enter the bedroom, you will find an extremely comfortable King Size Hyatt Grand Bed, along with another comfortable chair. Additionally, there is another 42-inch high-definition television, and ample charging outlets for your electrical devices. There is also another set of floor-to-ceiling windows, along with yet another large balcony overlooking the pool complex. Then, as you continue into the bedroom and to the left, you will find a Deluxe Bathroom, equipped with a tub/shower combination, an over-sized vanity, and a toilet. And, to top things off, the Junior Suite Deluxe Bathroom is fully stocked with the Deluxe Kenet MD products, including shower gel, pillow mist and lip balm. All-in-all, the Junior Suite is well worth the money and it truly is one of the finest Suites that we have experienced. I have attached numerous photos of our Suite to this review.

Now, what does this property offer for Dining you may wonder? Well, one will never go hungry at the Hyatt Regency Grand Cypress. First, you will find an excellent Breakfast, Lunch and Dinner served in "Cascades." Additionally, for a quick bite, one can head to the "Palm Cafe." And, what if you get hungry while at the pool -- well, this property has you covered, with an excellent poolside menu offered up by "On the Rocks" Poolside Lounge. But, if that wasn't enough, each evening, this property serves up some of the finest sushi in the Orlando area. Additionally, "Perks" will serve up a quick breakfast snack along with Starbucks Coffee to get you up and going each morning. Furthermore, do not forget to sample the In-Room Dining Option; with the beautiful fireworks views that this property has to offer, I would highly recommend ordering in one night to enjoy an amazing dinner with a view for this property has some truly wonderful In-Room Dining Options!

And, in addition to all of those wonderful dining options, this property boasts some wonderful and relaxing bar areas. "Trellises" is located in the main lobby atrium, offering high quality libations. Additionally, located within "Hemingway's" restaurant is the beautiful "Hurricanes Lounge" which offers wonderful drink options with an excellent view of the property.

Finally, and in a category all of its own, I must rave about "Hemingway's." This is a must-dine location at this property; if you fail to eat dinner here at least once, you are truly missing out. "Hemingway's" offers truly amazing seafood and steak options. Having dined here on many occasions, I can assure you, the food selection here is top-notch. I would highly recommend either the Shrimp Scampi or the Diver Scallops. Such exquisite dining options, combined with truly amazing service staff -- such as the extremely friendly and efficient David -- make "Hemingway's" a place that you absolutely cannot miss dining at! Should you want more information on "Hemingway's," I have published a review of this restaurant on TripAdvisor from a prior visit.

As for recreation, the Hyatt Regency Grand Cypress offers more than one could ever desire.

First, this property offers a recently renovated pool complex that rivals any of the Hawaiian Resort Pool Complexes. It features a massive lagoon pool with numerous waterfalls, along with a separate heated pool also equipped with waterfalls. There are two large hot tubs, along with a very fun water slide. And, unlike many resort pool complexes, post-renovation, the pool complex at the Hyatt Regency Grand Cypress offers an over-abundance of seating, both shaded and non-shaded. Unlike many properties, if you want to find shade, you should be able to; there are numerous plush seats located within the lagoon caves, as well as ample large umbrellas all over the seating area.

In addition to the massive pool complex, this property offers a beach along the beautiful "Lake Windsong." On this lake, you can opt to use any number of water sports items, such as paddle boats or canoes. Additionally, the Hyatt Regency Grand Cypress offers amazing walking/jogging trails around the lake, and bicycles are also available for a relaxing bike ride around property. Furthermore, I would be remiss if I did not mention the large tennis and racquet court area, along with the truly beautiful Jack Nicklaus designed golf courses. All-in-all, the Hyatt Regency Grand Cypress offers more recreation options than one could ever dream of!

But, should you want to escape from this beautiful property and explore the Orlando Area theme parks, you can easily do so. This property offers regular scheduled shuttle bus service to all of the Orlando area theme parks, including: Walt Disney World, Sea World & Universal. If you stay here, there is no need for a car as you can very easily access all that Orlando has to offer with the convenient shuttle bus service.

In sum, the Hyatt Regency Grand Cypress offers truly top-notch customer service, excellent accommodations and an amazing pool complex; this property is my go-to property for the Walt Disney World area or for a relaxing pool weekend, and I would highly suggest that it become yours' as well. This truly is the perfect place to stay for either a theme park vacation, a relaxing pool vacation, a golf outing or just a quick get away; the Hyatt Regency Grand Cypress is a Resort that should not be missed!!

Room Tip: Make sure to book a park-view room; it is truly worth the money!!!
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  • Stayed April 2014, traveled as a couple
    • Value
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Helpful?
5 Thank AttorneyVin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review, April 20, 2014
A big thank you to you for offering a very detailed review of your recent visit as well as previous visits. This truly gives the Trip Advisor community a real sense of what it is like to stay here on property. Your review takes the readers on a picturesque journey through many aspects of the resort and we truly appreciate the extreme detail. We hope all our guests have the same experience you did and hopefully we will have other Trip Advisor readers come visit us for the very first time.

Steven M Ballot
Guest Relations
Hyatt Regency Grand Cypress
Steven.Ballot@Hyatt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Washington, DC
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed April 6, 2014

This is an upscale resort with modern spa-like decor. The hotel staff is friendly and courteous and everything was sparkling clean. My room was on the 9th floor and I concurred with one of the reviewers here about the singing chambermaid. That brought a smile to my face. The amenities were great. I have never stayed in a hotel where they provide toothpaste on a daily basis. The room and bathroom were updated. I had a view of the resort and that was great. The amenities were great and the pool area was my favorite. In addition to the pool, there was a rock climbing wall, outdoor volleyball court, kayaking/paddle-boating, and one of my favorite activities to do at the end of the day was to take a walk around the lake. The lake area was beautifully landscaped.

The only complain I have is the parrot in the lobby. This hotel is great enough that it should not resort to a gimmick like it is rather cruel to the bird. I found out how parrots can stay perched on their stands (by having some parts of their wings clipped) I just hate to see that now. Other than that, this was an excellent stay. Highly recommended!

  • Stayed April 2014, traveled on business
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Helpful?
Thank Dizziey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review, April 20, 2014
Thank you for taking the time to review our resort and offer a five point rating. We are glad you loved the pool area. It has been renovated completely just like the rest of the hotel. The 800,000 gallon main pool and the smaller heated pool have both been resurfaced and we installed a new 124' tower water slide into the heated pool. Of course the pools and hot tubs are open 24 hours a day so our guests never have to worry about returning to the hotel too late to enjoy a swim. I would like to note that our resident green winged macaw, Merlot, is well taken care of. He gets plenty of attention and proper veterinary care. Having his wings clipped is the same as getting a hair cut. Every few months he has his own spa day at the vet where he gets his nails trimmed and wings clipped. He is currently 16 years old and can live 80 to 100 years or more. We glad you highly recommend our hotel and we hope to see you back soon.

Steven M Ballot
Guest Relations
Hyatt Regency Grand Cypress
Steven.Ballot@Hyatt.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Basingstoke, England, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 6, 2014

Ideal hotel for relaxing at after the hustle and bustle of the parks. Whilst primarily a business conference hotel this probably ensures the pool etc are relatively quiet..that was our experience. Plenty for children to do and much of it is free ( golf, bikes, boats, climbing ...) We ate in every night and could not fault food, choice or service. My only criticism was the shuttle to universal which only runs twice a day there and back and takes ages as stops at sea world and bit stingy on the toiletries !

  • Stayed April 2014, traveled with family
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Helpful?
Thank Stuart E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kearney, Nebraska
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 4, 2014

Have stayed at the property twice. Very clean and upscale. This is very large Hotel. The location is great for Orlando attractions. I traveled with 2 smaller children so had a suite. They do not furnish a simple refrigerator for $400/night, the room service is very much over priced, with small kids parking can be a nightmare so you will most likely elect valet service for $25/day. Simply put more of a "spa-like" setting to pamper yourself for a few days unless you enjoy spending money like it falls off of trees and enjoy a crouton for breakfast. The times I have stayed are for business/pleasure for kids. The hotel has some of the best conference rooms I have ever seen, however the nickel and dime approach gets a bit old.

Room Tip: Ask for rooms above the 7th floor and those that face Magic Kingdom.
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Green Features: Meah for $400+ a night I want my towels fresh. And the distance needed to drive for self parking burns plenty of fossil fuel.
  • Stayed February 2014, traveled with family
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Helpful?
1 Thank Jason5104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gainesville, Florida
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed April 4, 2014 via mobile

This is a great hotel. You get treated here as if you were royalty. Rooms are great, parking is a bit expensive, but the pool area is fantastic. There is also great recreation area with lake to take advantage of and golf courses and tennis courts. This place is so big, that you do not realize that you are in Orlando and it feels like you are on the beach. Can't wait to go back.

Stayed September 2013, traveled as a couple
Helpful?
Thank mico0616
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review, April 20, 2014
We appreciate your five point review and noting that our staff made you feel special. Our 1500 acres has many amenities for a variety of tastes. Our resort is also a destination as there is no need to go anywhere but here to relax and have a great time. If our guests choose to enjoy the local theme parks, we do offer a limited access shuttle. Thank you for choosing our hotel and we look forward to your next visit.

Steven M Ballot
Guest Relations
Hyatt Regency Grand Cypress
Steven.Ballot@Hyatt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Groton, Massachusetts
Level Contributor
428 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
Reviewed April 4, 2014

This is a pretty expensive place to stay so if you are planning to spend most of your time at Disney probably not worthwhile. That said it is lovely, the rooms are well appointed, the views excellent, the public areas spacious and extremely comfortable and the leisure facilities outstanding. The pools, pitch and put, tennis courts, boating etc are all top notch and well run.

The staff were without exception welcoming and friendly - the chambermaid on the 9th floor nearly made me cry with joy as she sings what I think are classical Chinese songs as she works - absolutely magical.

Got to have one complaint? Well Starbucks and the hotel shop take pricing to a new level - 2 latte's $15 - sunscreen $17 - ouch!

Love the place though and would happily return.

Room Tip: 9th Floor for the afternoon serenade by the chambermaid!
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  • Stayed April 2014, traveled on business
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Helpful?
Thank Alan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midland, mi
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed April 4, 2014 via mobile

First time in this hotel and our stay was a really a dream. Staff very friendly, amazing outdoor pools, classy restaurants. Really a dream if You want to relax with your family. I think this is the most hotel since i live in Us and we slept in a lot of different places.

Stayed April 2014
Helpful?
1 Thank Grenoblemi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review, April 20, 2014
Thank you for your five point review of our property. It is always nice to know that our guests are having a great time and let other travelers know that our resort is a great place to relax and have tons of fun.

Steven M Ballot
Guest Relations
Hyatt Regency Grand Cypress
Steven.Ballot@Hyatt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Grand Cypress

Property: Hyatt Regency Grand Cypress
Address: One Grand Cypress Boulevard, Orlando, FL 32836-6799
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Top resorts Hotel in Orlando
#6 Business Hotel in Orlando
#7 Luxury Hotel in Orlando
#8 Spa Hotel in Orlando
#19 Romantic Hotel in Orlando
#19 Family Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Grand Cypress 4*
Number of rooms: 815
Official Description (provided by the hotel):
Discover one of Orlando's most inviting escapes, Hyatt Regency Grand Cypress. The outstanding array of resort amenities filling our resort creates an amazing retreat for families and business travelers, alike. Play golf and tennis, swim, sail, or treat yourself to a massage. Savor a meal prepared by our renowned chefs – cuisine ranges from authentic southwestern fare to fresh sushi and a sumptuous American buffet breakfast daily. Our family-friendly resort offers an ideal location adjacent to Disney World – kids of all ages will love exploring area attractions. When it comes time to relax, return to our resort, where you always find legendary Hyatt service and smiling staff waiting to welcome you. ... more   less 
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Also Known As:
Hyatt Regency Grand Cypress Hotel Orlando
Hyatt Orlando
Hyatt Grand Cypress
Grand Hyatt Orlando
Hyatt Regency Orlando
Hyatt Regency Hotel Orlando
Hyatt Hotel Orlando

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