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“A Fantastic Orlando stay!” 5 of 5 bubbles
Review of Hyatt Regency Grand Cypress

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Hyatt Regency Grand Cypress
Ranked #23 of 335 Hotels in Orlando
Certificate of Excellence
Johns Creek, Georgia
Level Contributor
5 reviews
“A Fantastic Orlando stay!”
5 of 5 bubbles Reviewed March 18, 2013

We booked the vacation half of our 10 day Orlando trip here and the business days in a hotel related to travel. The Hyatt Regency Grand Cypress was the highlight of our trip. Beautiful ground, nice rooms, An good restaurants on grounds. It might be a little pricy for the food but it is a resort. I was initially put off by the fee with the room but it included internet, paddle boats, two pools, a small water slide, golf, and a lot more. I paid $20 just for internet at the place I stayed for business in the second half of the same trip.

I travel for business two to three times a year and this was one of the nicest places I have stayed in several years. I will be planning a trip back again!

Room Tip: My only advice would be to ask if they are having an event if you are sensitive to noise. I was luc...
See more room tips
  • Stayed March 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kevin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review, March 21, 2013
We appreciate your comment and are glad you had a fantastic time. We are a 1500+ acre resort with many outdoor activities and several restaurants that serve a quality product. Our resort fee offers a great value as it covers most everything on our property. As you found out, other properties charge a fee and offer far less. We are glad to know that you will be planning a return visit to enjoy our incredible resort. We hope you will also recommend us to your family and friends.

Steven M Ballot
Guest Relations
Hyatt Regency Grand Cypress
Steven.Ballot@Hyatt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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4,938 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (939)
Date | Rating
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English first
London, United Kingdom
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed March 18, 2013

Stayed here for 3 weeks last august. Staff were very friendly and did all they could to please. Pool and all other sports were very good. Parking a bit of a rip off but location was spot on, close to Disney but not the Disney overload. Watch the fireworks at disney from your room sit by the pool play golf what more do you need. Watch the add ons as they add up re drinks parking and snacks. Would I go back yes.

Room Tip: Get your snacks from down the road and a room with a view of disneym
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  • Stayed August 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CANIGOONHOLIDAY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review, March 21, 2013
Thank you for staying with us and taking the time to review our resort. Three weeks is certainly a long time and we are glad you would come back. Since your last visit, we have upgraded the pool area and the lobby of the hotel. We think you'll love the changes and added amenities. From newly refurbished pools and pool deck to our new pool bar, tower water slide and splash pad and even upgraded seating areas in the lobby, we hope you will experience our new offerings sooner than later. We are very excited for 2013 season which is now in full swing. Come on back ! It will be a GRAND new experience.

Steven M Ballot
Guest Relations
Hyatt Regency Grand Cypress
Steven.Ballot@Hyatt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
41 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed March 18, 2013

I stayed here for a conference and despite some of the amenities being closes (would have appreciated the daily amenities fee being waived) this was an all-round great hotel. The facilities are modern, the rooms are immaculate, the front desk service are very attentive and helpful and the grounds are extensive and well kept. This resort is close to the Disney downtown attractions and there is a free shuttle to some of the outlet malls. Highly recommend considering this one when in Orlando.

  • Stayed January 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bing375
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review, March 21, 2013
Thank you for your 5 point review and we are glad you enjoyed your visit while attending a conference here on property. Thank you for noting that our staff was attentive. We work hard every day to make our guest experiences ones that will want them coming back time and time again. All of our amenities are now completely redone and fully open. We hope you will come back soon to experience our new enhancements.

Steven M Ballot
Guest Relations
Hyatt Regency Grand Cypress
Steven.Ballot@Hyatt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed March 17, 2013

This hotel is trendy and modern so that parents feel like they are at a nice hotel, but there is enough to keep the kids happy. We used the pedal boats, water bike and bikes. There's also canoes, putt-putt golf, rock climbing walls and even a little sunfish. All of this is included in your $22 resort fee. The staff was incredible - courteous, and quick to repond. I especially loved the big comfy couches all around the property and the fire pits. Decor was amazing - I want all of the furniture in my house! Can't wait to go back
TIP: If you stay on one of the higher floors you can see the Disney fireworks.

  • Stayed March 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank liecel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review, March 21, 2013
Our hotel has just completed renovations and is looking great ! We have several enhancements outside, including newly refurbished pools, pool deck, new splash pad and tower water slide. Inside we have a new lobby with lots of new seating and many places to plug in and charge up electronics. Thank you for taking the time to review our hotel and we hope you will return soon. Please recommend us to your family and friends.

Steven M Ballot
Guest Relations
Hyatt Regency Grand Cypress
Steven.Ballot@Hyatt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Virginia, United States
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed March 17, 2013

I have stayed at this resort in the past, and I had a great time. This time, though, there were two negatives that, while admittedly minor, turned me off of the resort. First, we came back to our room at 8 p.m. one night after a long day at the theme parks to a very loud drilling sound in our room. We called the front desk (who said they could hear the sound through the phone -- it was that loud). Apparently they were doing some sort of maintenance, although they could not tell me what kind or even when it might end. There was no way we could fall asleep with the sound, and the only option we were given was to pack up all of our stuff and move to another room -- for a family of four who had already unpacked and now had two very tired kids, that was a daunting task! I wish they had either (i) not had drilling late at night in a family hotel or (ii) if there was emergency maintenance, explained the nature of the problem and the estimated time of completion. As it was, I felt like they were basically unsympathetic.

Second, the new slide has a 48 inch requirement. It was a typical March week when we were there -- a little chilly. The beautiful pool complex is unheated except for a single small pool, so we ended up limited to that pool. I thought it would be fine because they have a new slide. Well, it turns out that the height requirement is 48 inches, so my six year old could not go down the slide. The slide is not that big at all and not fast, so my 8 year old actually found it boring. I can understand not allowing 3 year olds on the slide, but 6 year olds seem pretty crazy (and my son is tall, so a shorter kid could be seven or eight before they can go on the slide). I think the hotel may have spent all this money on its pool renovations only to end up ruling out the kids who would actually find it fun. And I felt a bit cheated seeing the great complex on the website, and then being limited to a single pool where my son could see the slide but not actually use it.

Neither of these are huge deal breakers, and overall we had a fine experience, but Orlando has a ton of options, so I don't think we would return to the Grand Cypress.

  • Stayed March 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank Jessica E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doha, Qatar
Level Contributor
149 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 bubbles Reviewed March 16, 2013 via mobile

Good location and within easy distance to the theme parks.

Rooms are modern and functional, service friendly and efficient.

Restaurants offer you usual fare and are not inspirational or trying to be different.

Good place for business or leisure travellers.

Stayed February 2013, traveled with family
Helpful?
2 Thank Abu-Ashley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lier, Belgium
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed March 15, 2013

Overall a nice place I think, but when I was there a major refurbishing operation was ongoing. This included paint works in and around the building, creation of new facilities in the pool area and lobby.
In my opinion some of these activities weren't compatible with a fully operational hotel...noise and dust, and even on Sunday afternoon -when I was looking forward to relax a bit after a long intercontinental flight- construction workers were busy with power tools right next to the pool.
Under normal circumstances probably a nice place to stay with your kids, or to organize a seminar.

  • Stayed February 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Bart F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Grand Cypress

Property: Hyatt Regency Grand Cypress
Address: One Grand Cypress Boulevard, Orlando, FL 32836-6799
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Orlando
#5 Luxury Hotel in Orlando
#6 Spa Hotel in Orlando
#6 Business Hotel in Orlando
#19 Family Hotel in Orlando
#19 Romantic Hotel in Orlando
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hyatt Regency Grand Cypress 4*
Number of rooms: 815
Official Description (provided by the hotel):
Discover one of Orlando's most inviting escapes, Hyatt Regency Grand Cypress. The outstanding array of resort amenities filling our resort creates an amazing retreat for families and business travelers, alike. Play golf and tennis, swim, sail, or treat yourself to a massage. Savor a meal prepared by our renowned chefs – cuisine ranges from authentic southwestern fare to fresh sushi and a sumptuous American buffet breakfast daily. Our family-friendly resort offers an ideal location adjacent to Disney World – kids of all ages will love exploring area attractions. When it comes time to relax, return to our resort, where you always find legendary Hyatt service and smiling staff waiting to welcome you. ... more   less 
Reservation Options:
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Also Known As:
Hyatt Regency Grand Cypress Hotel Orlando
Hyatt Orlando
Hyatt Grand Cypress
Grand Hyatt Orlando
Hyatt Regency Orlando
Hyatt Regency Hotel Orlando
Hyatt Hotel Orlando

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