The Grand Cypress is a nice looking hotel when you first enter the lobby. We loved Merlot, the macaw.
We usually stay at the Disney Boardwalk Resort but wanted a different experience on this vacation. As others have commented, the property is very large. However, I cannot comment on the facilities as we only used the hotel to sleep before heading out to the parks.
As for our room (I am only writing about our room because there are a few different configurations. However, I think many rooms are like ours), it was very SMALL for two double beds. I really don't know what they were thinking. Who did they think would be sleeping there? The beds are MUCH TOO SMALL for two adults so I guess they felt that the each adult would sleep with a child (The last thing we wanted to do!). They should put king-size beds in these rooms and sell them to 2 adults only.
The closet door situation is dangerous. If someone is coming out of the bathroom and someone else is by the closet, you could potentially decapitate that person by unwittingly pushing the door into them.
There needs to be more room for luggage. We always seemed to be tripping over it.
The built-in piece of furniture that runs the length of the wall can be a real pain if you drop anything behind it (You can't move it and it is practically impossible to reach fallen objects). THEREFORE, DO NOT PUT SMALL OBJECTS (E.G. JEWELRY) ON TOP OF IT.
I have no idea why they have a "cool box" instead of a refrigerator (You cannot put formula or medicine in it). So, if you want cold soda, go to the 7-11 around the corner and buy it cold and then put it inside. When something cold is placed inside it will stay cold.
As I always say, the pillows are mushy foam, so if you hate them as much as I, bring your own.
I feel that there were just not enough restaurants on the property. Breakfast at Cascades was fine but a 45 minute wait for dinner was ridiculous!
I understand the situation with the shower door. I have the same in my house. The reason for the half-door is if you are taking a bath, it prevents you from feeling closed in. However, since most of us are not bathing, a full door should have been installed.
Also, the situation with the resort fee. Every high-end hotel does this. What I don't understand is why cheap hotels can offer free breakfast and wi-fi and the luxury ones charge for everything.
I disagree with others who felt that the service was impersonal. I felt that all the staff members were pleasant and helpful.
So in conclusion, I would try another hotel. Not that this hotel was terrible but I just feel that there are nicer hotels nearby to stay.
- Official Description (provided by the hotel):
- Discover one of Orlando's most inviting escapes, Hyatt Regency Grand Cypress. The outstanding array of resort amenities filling our resort creates an amazing retreat for families and business travelers, alike. Play golf and tennis, swim, sail, or treat yourself to a massage. Savor a meal prepared by our renowned chefs – cuisine ranges from authentic southwestern fare to fresh sushi and a sumptuous American buffet breakfast daily. Our family-friendly resort offers an ideal location adjacent to Disney World – kids of all ages will love exploring area attractions. When it comes time to relax, return to our resort, where you always find legendary Hyatt service and smiling staff waiting to welcome you. ... more less
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- Also Known As:
- Hyatt Regency Grand Cypress Hotel Orlando
- Hyatt Orlando
- Hyatt Grand Cypress
- Grand Hyatt Orlando
- Hyatt Regency Orlando
- Hyatt Regency Hotel Orlando
- Hyatt Hotel Orlando