We have stayed here before but this time was not so good...our daughter was "eaten alive" by bed bugs. Although the hotel staff just fobbed it off as "a possible allergy to the laundry detergent". The cleaning manager came and checked our room after we mentioned the bites all over our daughters body to another member of the cleaning staff. She told us that she couldn't see any bugs but the bites did look like the tracks that bed bugs leave. She then said that she was going to call in an exterminator...so what does that tell you??????? We didn't even get so much as an apology from the Hotel Management. When we informed them (and I would have thought that this would be something they would keep up with), they just fobbed us off and pretended like they didn't even hear the words "bed-bugs".
We will definitely be looking elsewhere for our next trip back to Orlando.More
- Free Wifi
- Free Parking