My fiancé and I stayed here after a day at Epcot. I had booked the room under the impression that it was “deluxe” after speaking with a Disney representative; however, the only nice thing about this hotel was the staff. The room is in desperate need of upgrades, and for some reason we were put in a handicapped assessable room which only made it worse. It looked nothing like the pictures on the website. The bedroom had ugly,scratchy bedding and a tiny old TV.
The bus service to and from the park was nice, but it took forever to get anywhere. Driving would have been a much smarter choice.
It was late we were too tired from the park so we decided we could deal with the room for one night, but I will never stay at another Disney property after this experience. Easily one of the most disappointing hotels I have ever stayed in.More