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“A fantastic resort!”

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Disney's Old Key West Resort
Ranked #72 of 336 Hotels in Orlando
Certificate of Excellence
London, England
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“A fantastic resort!”
Reviewed March 21, 2014

I would highly recommend Disney's Old Key West Resort if planning a visit to Disney. We visited with all our family. There were some glitches-children having to share beds (which we had not expected), the café by the pool being somewhat slow and chaotic, but aside from that facilities are great, apartments very comfortable and clean, great and regular bus service to all Disney resorts. Staff were friendly and helpful at all times. I haven't visited any of the other Disney resorts in Orlando, so I can't compare this one to them, but I would certainly say Old Key West Resort is a great place to stay if visiting Disney.

  • Stayed February 2014, traveled with family
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Review collected in partnership with Virgin Holidays

Helpful?
2 Thank LucyLondon28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Moon Township, Pennsylvania
Level Contributor
109 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed March 20, 2014

The Old Key West Resort was a great place to stay while visiting Disney. Once you get past the idea that everything costs about three times what you would normally expect to pay. We ate several meals at Olivias Restaurant and were not disappointed!!!! The service, from the servers to the bus drivers, to the maintenance people are all so friendly when welcoming you "HOME" that you actually begin to think of your resort as home. It was a great place to stay while the Grandkids enjoyed the Magic Kingdom.

Room Tip: Do not come here if you are trying to save money!!!!!! Once you get past the price this is a great...
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  • Stayed March 2014, traveled with family
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Helpful?
5 Thank Gary K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Hartford, Connecticut
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 18, 2014

We spent three hours our first two days of our vacation at guest services because Old Key West have us INVALID cards. Terrible service. Terrible costumer service. We have been members since 1991 and the amount of issues we have run into is ridiculous and should be compensated for it and have not been. Do not stay here.

  • Stayed March 2014
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Helpful?
8 Thank Sarahhhhj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami Beach, Florida
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 16, 2014

This disney resort is absolutely gorgeous. We stayed in a 2 bedroom villa for my son's 2nd birthday. The villa also has 2 bathrooms, one of them with a jacuzzi tub! 7 adults and one toddler stayed in the villa and it was very spacious. Plenty of closet and storage space. The villa was decorated very nicely, the beds very comfortable, the view was beautiful and it was peaceful. There were plenty of blankets and pillows.

I loved the fact that we could park in front of the building we were staying at and didn't have to walk a long distance. We stayed in a building next to a pool and playground. Very convenient since we had a hyper 2 year old!

We took the ferry to downtown disney and took the bus to the parks. The ferry runs until 11pm and I believe the bus runs until 2am. They both pass by very frequently.

I wish we would've had more time to stay and explore the resort. So many things to see and do.

  • Stayed March 2014, traveled with family
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Helpful?
5 Thank vanejc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
56 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed March 13, 2014 via mobile

We are just finishing 10 days here. This has turned into my favorite Disney resort for lots of reasons.

Room. We have a one bedroom suite, close to the Hospitality House. On the second floor. Yes, you need to drag your bags up on your own, but once you know what to expect, it is not a big deal. The suite is clean and huge. The pullout bed has a new comfortable mattress. I always love the full size laundry room. Old Key West has the largest rooms of any Disney resort...it is like staying in a friends house.

Staff. Always wonderful and helpful. I had reservations at California grill at the Contemporary one night before my husband arrived and one of the bellman offered to drive us there. I took a cab home. Also I have a disabled daughter and her best friend is challenged too. The recreation staff could not be nicer to them.

Things to do. The sports complex is terrific.my husband and I play tennis every day. The pool and slide is such fun and there is a nice fitness center, foosball, ping pong, shuffle board, basketball court. Plus the Community Center had crafts going all day long and the pool staff provides games and music all afternoon.

Food. Olivia's is very good and I think the small outside cafe offers decent food. We don't get a meal plan but eat breakfast and some lunches in the room and go out to the nicer restaurants for dinner. The hamburger and wraps at the snack shop are excellent. And it's a nice boat ride to Downtown Disney for a wide variety of food offerings.

This is the first time using the new Magic Bands. They worked great.

Out of 10 days, we got to the parks one day..all four spaced out from early morning until midnight. Worked out great. The new Fastpass system really sucks...I intend to complain loudly to DIsney management about it. The old system worked just fine.

Old key west is a wonderful property.

Stayed March 2014, traveled with family
Helpful?
7 Thank Alexmom1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredericksburg, Virginia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 12, 2014

We arrived from Orlando Airport through there Magic Express. Everyone greeted us like family! Our room was available for check in before check in time. I requested a room on the 3rd floor, closest to the Hospitality House. Our requests were met, the room was within 2-3 minutes from everything.

The room itself was perfect! We overlooked the lake and in the evening we were able to see the fireworks show from Epcot every evening. The villa's come with everything you could possibly need or want on your family vacation. We were traveling as a family of 3, this villa had more than enough space for us. Especially for our toddler to run around and feel at home. We were able to wash clothes every eveninng, which is pretty convenient.

We also purchsed the Deluxe Dining Plan, which works with the restaurant Olivia's located at the hospitality house. The food is delicious and the customer service is pretty amazing!

We do not have any complaints about our stay here. We loved every minute! Disney does an outstanding job with hiring great people! We loved every minute of our DisneyWorld vacation!

  • Stayed February 2014, traveled with family
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Helpful?
4 Thank MrsC1820
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 12, 2014

This was my favorite resort of the three that I visited. (Old key west, boardwalk, and animal kingdom jambo house.) the rooms were large, very quiet.... Absolutely no noise, and very well kept. No question, I will return!

Room Tip: Get near the transportation stops!
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  • Stayed January 2014, traveled as a couple
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Helpful?
6 Thank Pastor Kelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Disney's Old Key West Resort

Property: Disney's Old Key West Resort
Address: 1510 North Cove Road, Lake Buena Vista, Orlando, FL 32830-8421
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Top resorts Hotel in Orlando
#57 Romantic Hotel in Orlando
#66 Family Hotel in Orlando
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Disney's Old Key West Resort 3.5*
Number of rooms: 761
Official Description (provided by the hotel):
Experience the romance of the Florida Keys at this tranquil community of Conch Flats-a sprawling island hamlet with shimmering waterways, swaying palm trees and manicured golf-course fairways. Delight in sun-soaked pools, casual dining and such amenities as fully equipped kitchens or kitchenettes. A peaceful tropical paradise, Disney's Old Key West Resort is also just a boat ride away from the excitement of the Downtown Disney area. ... more   less 
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Also Known As:
Disney`s Old Key West Hotel Orlando
Old Key West Resort
Disneys Old Key West Hotel
Disney Old Key West Resort
Key West Disney
Disneys Old Key West Resort

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