We do not live in Florida but are pass holders. I always would’ve given them 5 stars but after our recent weekend at Universal, only to see the wizarding world, I would give it 10. I’m spoiled by going to Disney so much. I know it’s expensive, all theme parks are. But the difference is Disney cares about the guest and their experience. They do a fantastic job keeping the parks clean, which I never paid attention to until this other trip we had. I love that you get the fast passes with your ticket at no extra cost and their app is so easy to use. Every cast member has always been friendly and helpful, with the exception of a few in the World Showcase in Epcot, but they are 6 month employees from other countries so I get that they may not be as friendly as us Americans are or expect. What I may find as rude, others may not.
My family loves going to Disney World, all the parks. I love that we can bring in our own snacks and drinks, we are still buying drinks and food at the park too. This kind of gesture shows they try to make it accommodating to people who have large families and/or are trying to vacation on a budget and stick to it. I also notice all of the updates and new things they are adding to the parks. So some may complain that they are way too expensive but I see where the money goes and as long as it obvious they are putting it back into the parks, I don’t mind paying for it. We go about 5 or more times a year, sometimes for a weekend or sometimes for our whole break from school.