We visited Springhill Suites Orlando at Seaworld for 3 nights (July 15-18). I had done a ton of research on TA and this hotel seemed like a good fit for my family. Since we drove to Orlando from Texas, we arrived at the hotel around 1pm. There weren't any rooms ready yet, but the front desk clerk was exceptional. He went out of his way to make me feel welcome!! He took my cell # and said he would call as soon as a room was available. We explored I-Drive a bit & not long after 3pm, my phone was ringing. We returned to the hotel & checked in. The rooms were spacious. The rugs could have used a vacuum, but...... The only thing that confused me about the room was the bathroom set up. There was one door that led to a toilet/sink. The other door had the shower/sink/vanity. I didn't really care for this set up. It is a waste of useful space in my opinion. The beds were a bit noisy getting into them, which is confusing considering this hotel is semi new. They seemed old. They were not comfortable. The rooms were moderately quiet with the exception of our last night. Our neighbors (right next to us) decided that it was appropriate to be slamming their door every time they entered or exited the room.

Breakfast was a huge PLUS at this hotel. The selection was wonderful & was fresh. It does get very crowded, but there is plenty of seating. Another thing I loved was the Starbucks in the lobby (open daily until 1pm).

The pool is pretty neat & is shared with the adjoining property Fairfield Inn & Suites. We didn't get to use it because of rain and our time ran out, but it is a nice pool. There is seating outside as well (both shaded & in the sun). There is a small bar & grill at the pool.

The location of the hotel is awesome if you are visiting Seaworld or Aquatica. Both parks are a short walk from the hotel. The hotel offers quick que passes to guests, but they sell out early. Universal is on the other end of I-Drive & you will need a car to get there. If you are not visiting these parks, the hotel is somewhat removed from everything else. It is difficult to navigate the roads/traffic if trying to get to Disney properties. Also, there is a TGI Fridays and a CVS within the same shared lot.

Check out was a breeze. I received the same exceptional customer service that I received at check in.

I am a Hilton Honors member. I am new to Marriot Rewards. I have to say.....I stayed at both Marriott & Hilton properties during my 10 day family road trip/vacation from Texas, and the service and treatment I received from Marriott was outstanding.

Overall, I would recommend this hotel. And IF I were visiting nearby attractions I would stay here again.

I chose to stay here because of the deal (buy two adult tickets, get 2 kids tickets free, quick queue, and 10% dining in the park). The 2 free kids tickets are worth the cost of 1 night alone. Parking and breakfast included as well. Everyone was friendly and helpful with all of my concerns. Shuttle was easy to use. The room was large with the toilet in a separate room from the shower. Some issues that might be a concern for some people. 1. It is a kids pool. There is a lot of noise and there isn't a splash free zone. I had kids with me, so it was great. 2. No tub, just a shower. However, a great shower with body sprays. 3. The tv was in a weird location. Kind of not really able to see easily from the bed or living room. I only had the tv on to look up the weather, so again a non issue for me. As to the quick queue pass issue some people have had, I got mine the night before no hassle. I did have to return to get the discount card.

We stayed for 3 nights to go to sea world and aquatica with the kids. We enjoyed our stay at this location because if the deal, closeness to the parks, and transportation they provide. We loved our room, had a 2 queen bed suite and had a wonderful view of the fireworks from sea world at night. The staff were very friendly and helpful. I have to say that with two small children they had everything we needed, free breakfast, kids pool, drinks and food served at the pool, Starbucks and local stores/restaurants. The weather wasn't the best the time we stayed but we enjoyed having the pool to take the kids when the rain stopped! The free shuttle was great and convenient for us, we just made sure we were at the stop when we needed to be. I can't say anything negative about this place, its located near many sites and had everything we needed. There is also a booking desk in the lobby for getting tickets, etc. We tried the pirate dinner show, it was nice but not worth as much as it costs-it was cheaper to book with this desk rather than the website for the show. Definitely stay here if you want to enjoy the parks at sea world!