Just returned from a two week stay at Springhill Suites. The hotel is kept in a very good condition and all areas are spotlessly clean.
We were allocated a lovely room on the third floor with a view of Seaworld and even Wishes fireworks at the Magic Kingdom in the far distance!
All staff we encountered, including front desk, housekeeping and especially breakfast team were friendly and polite. The breakfast team ran a very efficient service and front desk staff were always ready with a smile and 'hello' every time we walked by.
We would certainly consider returning but did have a couple of gripes:
1. Housekeeping was good but very late most days. We would go out to the parks at about 8am and return ready for a quick nap at about 4pm only to find the room had not been serviced so we were unable to relax.
2. On most days while having breakfast in the lobby the concierge desk staff sat at their desk dealing with people who approached them but on our last day a lady with long dark red hair (who we hadn't seen previously) approached everyone sitting eating breakfast to 'hassle' them about buying tickets or going to timeshare presentations. We did not think it was appropriate to do this and can only hope it was indeed a one off. Had it happened earlier during our stay we would certainly have complained. Even though we said we were going home that day she did not give up and obviously did not understand the word 'no'.
Overall we had a great stay and would highly recommend this hotel.
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- Also Known As:
- Springhill Suites Orlando At Seaworld Hotel Orlando